Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Old room design
Issues with bathroom flow

Categories

Cleanliness
6.94
Referred to old styled rooms and issues with bathroom water flow.
Service
8.41
Staff always ready to solve issues and described as helpful and polite.
Location
8.45
Nice location with views on Ural river and proximity to restaurants.
Room Quality
7.4
Rooms need renovation, described as old styled.
Amenities
7.93
Beautiful hotel with excellent swimming pools and gym.
Value for Money
7.39
Exorbitant prices charged outside of booking.com site.
Food and Beverage
7.44
Breakfast was somewhat below expectations for hotel's category.
Overall Experience
8.41
Generally a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:11

Property Description

Luxurious Riverside Retreat

Nestled on the Ural River Embankment, the River Palace Hotel in Atyrau offers a lavish escape with a rooftop pool, a state-of-the-art fitness centre, and a tranquil spa featuring a rejuvenating sauna.

Culinary Delights and Entertainment

Indulge in a culinary journey with international and Italian delicacies at the elegant restaurant, followed by drinks and dancing at the vibrant bar in the evenings.

Relaxation and Comfort

Experience comfort in the spacious, individually furnished rooms and apartments, equipped with modern amenities including free Wi-Fi, flat-screen TV, and plush bathrobes. Unwind at the indoor pool, solarium, and pampering spa for a truly relaxing stay.

Book now for a luxurious stay at the River Palace Hotel and create unforgettable memories in Atyrau.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 103 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 8.41
R
Rustam • solo_traveller • kz
10
2026-03-01 • via Nuitee
I
IAN • solo_traveller • gb
8
2026-02-26 • via Nuitee
L
Lyazat • extended_group • kz
10
2026-01-19 • via Nuitee
M
Mikhail • solo_traveller • kz
9
Pros:

Удобно расположенная гостиница. Просторный номер. Ездил на танцевальный фестиваль, поэтому выбрал её потому что все мероприятия проходили в этой гостинице.

Cons:

Завтрак довольно скуден. Еды в ресторане в гостинице мало и она невкусная. В целом дороговато.

2026-01-11 • via Nuitee
Ринат • solo_traveller • kz
10
2025-12-25 • via Nuitee
I
Ivan • solo_traveller • kz
5
2025-12-23 • via Nuitee
L
LoganKz • family_with_children • it
10
Pros:

Beuatiful hotel with very high standards in sevices. All staff always ready to solve any issue you may have.
Excellent swimminpools especially the rooftop during summer time!
Restaurant is very good with Pizzeria open during evening.
Good breakfast with a lot of choices

2025-12-02 • via Nuitee
Y
Yerbol • extended_group • kz
9
2025-11-22 • via Nuitee
S
Syrym • solo_traveller • kz
9
2025-11-22 • via Nuitee
A
Aldan • solo_traveller • kz
6
2025-11-19 • via Nuitee
Ринат • solo_traveller • kz
8
2025-11-14 • via Nuitee
A
Anar • solo_traveller • kz
8
2025-11-11 • via Nuitee
Орынбасар • couple • kz
10
2025-11-08 • via Nuitee
S
Svatko • family_with_children • tr
10
Pros:

It was great as always!

2025-11-02 • via Nuitee
A
Abdugaffor • extended_group • kz
8
Pros:

(1) Nice location with a view on Ural river.
(2) Very good massage master Elena.
(3) Safety level (security on the entrance, etc.)

Cons:

(1) Poor water flow in the bathroom (8th floor)
(2) Old styled design in the rooms, needs to be renovated

2025-11-02 • via Nuitee
D
Darmen • solo_traveller • kz
3
2025-10-17 • via Nuitee
R
Raushan • couple • kz
8
2025-10-09 • via Nuitee
N
Nurken • solo_traveller • kz
7
Could've been better.
Pros:

Room felt like 1 bedroom apartment. Desk service is extremely cooperative. Nice location right next to Zhaiyk river.

Cons:

Door keys instead of key-cards. Swimming pool & spa do not match the hotel size.

2025-09-18 • via Nuitee
Талшын • solo_traveller • kz
10
2025-08-31 • via Nuitee
A
Amandos • solo_traveller • kz
5
2025-08-30 • via Nuitee