Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Old room design
Issues with bathroom flow

Categories

Cleanliness
6.94
Referred to old styled rooms and issues with bathroom water flow.
Service
8.41
Staff always ready to solve issues and described as helpful and polite.
Location
8.45
Nice location with views on Ural river and proximity to restaurants.
Room Quality
7.4
Rooms need renovation, described as old styled.
Amenities
7.93
Beautiful hotel with excellent swimming pools and gym.
Value for Money
7.39
Exorbitant prices charged outside of booking.com site.
Food and Beverage
7.44
Breakfast was somewhat below expectations for hotel's category.
Overall Experience
8.41
Generally a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:11

Property Description

Luxurious Riverside Retreat

Nestled on the Ural River Embankment, the River Palace Hotel in Atyrau offers a lavish escape with a rooftop pool, a state-of-the-art fitness centre, and a tranquil spa featuring a rejuvenating sauna.

Culinary Delights and Entertainment

Indulge in a culinary journey with international and Italian delicacies at the elegant restaurant, followed by drinks and dancing at the vibrant bar in the evenings.

Relaxation and Comfort

Experience comfort in the spacious, individually furnished rooms and apartments, equipped with modern amenities including free Wi-Fi, flat-screen TV, and plush bathrobes. Unwind at the indoor pool, solarium, and pampering spa for a truly relaxing stay.

Book now for a luxurious stay at the River Palace Hotel and create unforgettable memories in Atyrau.

Important information:

Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUW

Location

Guest Reviews

7.8
Based on 152 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 8.41
D
Denis solo_traveller kz
10
2026-08-21 via Nuitee
Нурман solo_traveller kz
10
2026-08-20 via Nuitee
X
xinxing solo_traveller cn
10
2026-08-19 via Nuitee
I
Ilyas solo_traveller kz
10
Pros:

Хороший отель , бассейн отличный. Девочки на рецепшн молодцы

Cons:

Просил поздний выезд на один или два часа . Сказали ок. Фактически сняли 50%. Вот такой поздний выезд за 2 часа ))) неприятно

2026-08-19 via Nuitee
M
Mert solo_traveller tr
7
2026-08-18 via Nuitee
A
Aliya solo_traveller kz
10
2026-08-17 via Nuitee
R
Ruslan couple kz
10
2026-08-16 via Nuitee
S
Sergiug solo_traveller md
10
Pros:

A nice stay for a few days in Atyrau. We liked the pool on the roof and beautiful promenade area nearby.

2026-08-16 via Nuitee
Женис couple kz
10
Pros:

Понравилось всё!

2026-08-12 via Nuitee
Искандер solo_traveller jo
8
2026-08-11 via Nuitee
Тимур solo_traveller kz
9
2026-08-11 via Nuitee
M
Mirambay solo_traveller kz
10
Pros:

Всё

2026-08-10 via Nuitee
Y
Yerbol solo_traveller kz
9
2026-08-09 via Nuitee
B
Bibinur solo_traveller kz
9
2026-08-09 via Nuitee
Асылбек couple kz
10
Pros:

Барлыгы тамаша!!!

2026-08-05 via Nuitee
Бибигуль couple kz
3
2026-08-03 via Nuitee
Анеля couple kz
10
2026-08-03 via Nuitee
M
Moldir couple kz
8
Отель довольно старый, завтраки скудные, есть нечего.а так персонал хороший, приветливый
Pros:

Бассейн на крыше

Cons:

Отель довольно старый, кровать низкий , завтраки скудные , можно было бы разнообразить меню или нанять нормального повара

2026-07-23 via Nuitee
D
da Silva couple kz
10
классный отель с зоной отдыха на крыше
Pros:

Бассейн на крыше. Завтрак. Бассейн в подвале. Расположение отеля. Номер гостиничный. Душевые принадлежности. Набор для повседневного жилья в номере. Цена качество идеальное. Бассейн на крыше как отдельная зона отдыха.
Понравилось что в цену обычную входит завтрак, бассейн на крыше и в подвале, доступны тренажерные залы.
Всем советую кто ищет гостиницу именно сюда. Завтраки полноценные и вкусные.

Cons:

Телевизоры поменять можно на современные.

2026-07-23 via Nuitee
Кайрат solo_traveller kz
8
2026-07-22 via Nuitee