Araks Hotel Complex

Hotels
8.5 (1244 reviews)
Gorki Street 25 , Gyumri , am

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Shabby room quality

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, such as the hotel being not clean enough.
Service
9.25
Most reviewers noted friendly staff and good service overall.
Location
9.25
Many reviews praised the central location and accessibility to key places.
Room Quality
7.25
Some rooms were described as shabby with hard beds; overall mixed impressions.
Amenities
8.75
Amenities such as the swimming pool were met with positive remarks.
Value for Money
8.75
Good value was referenced, especially relative to the price paid.
Food and Beverage
8.25
Breakfast was mentioned as good but with some inconsistency in quality.
Overall Experience
8.75
General sentiment was positive, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:47

Property Description

Welcome to Araks Hotel Complex!

Luxurious Amenities: Enjoy our bar, BBQ facilities, and free WiFi throughout the property. Indulge in American cuisine at our on-site restaurant and take advantage of free private parking.

Comfortable Accommodations: Our rooms feature cozy furnishings, wardrobes, and TVs. Select rooms offer stunning city views for a memorable stay.

Exceptional Service: Our multilingual staff is available 24/7 at the front desk to assist you with any needs or inquiries in English and Russian.

Ready to experience a blend of comfort and convenience at Araks Hotel Complex? Book your stay now and let us make your visit unforgettable!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for AMD 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1244 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
E
Eleni solo_traveller cy
8
Pros:

The location

Cons:

All was good

2026-06-06 via Nuitee
E
Emanuele solo_traveller it
8
Pros:

Posizione centralissima.
Rapporto qualità/prezzo incredibile considerata la struttura e i servizi

Cons:

Il bagno aveva un terribile odore, temo cronico della struttura.

Neanche una specie di armadio in camera

2026-06-05 via Nuitee
A
Andrzej solo_traveller pl
9
Pros:

Pomocny personel,świetna lokalizacja.Bardzo dobre śniadania.Polecam hotel Araks.

Cons:

Bez uwag

2026-06-03 via Nuitee
C
Catherine solo_traveller am
10
2026-06-03 via Nuitee
L
Liana couple am
10
2026-06-02 via Nuitee
V
Vitalii solo_traveller ru
10
2026-06-02 via Nuitee
T
TaIv family_with_children ru
10
Pros:

Отличный отель в центре. Спокойно заселили пораньше. Номера чистые, в номере нет чайника, но на этаже есть кулер. Вкусный завтрак в формате шведский стол. Рекомендую.

2026-06-01 via Nuitee
B
Bertrand family_with_children fr
9
Séjour très agréable malgré quelques détails à améliorer.
Pros:

Emplacement parfait, calme et proche de tout.
Piscine + sauna super!
Accès au restaurant Gyumri Express sans passer par l'extérieur, et possibilité de se faire servir dans la chambre : super !
Service de ménage au top.

Cons:

Il manque des rampes au niveau des escaliers extérieurs et dans le hall pour les poussettes et fauteuils roulants.
Le personnel à l'accueil et la dame du petit-déjeuner pourraient être plus aimable.
Commencer le petit-déjeuner à 8:00 serait mieux pour les familles avec enfants (qui se lèvent tôt !). Prévoir de remettre un peu de tout sur le buffet du petit-déjeuner.

2026-06-01 via Nuitee
P
Panagiotis solo_traveller gr
9
2026-05-30 via Nuitee
M
Michal Bruncko solo_traveller sk
8
Pros:

Hotel location, breakfast, welness (swimming pool and sauna) available.

Cons:

Sink hole smell from bathroom full time. Bad toilet flushing.

2026-05-30 via Nuitee
M
muhammed family_with_children ae
8
One of the best hotel in the area , free parking , clean and comfortable rooms
Pros:

Best location , main tourist attractions in a walking distance , lots of restaurants and supermarkets near by
Comfortable rooms , the staff in the reception is very helpful , good breakfast

Cons:

They didn’t provide tea and coffee setup which is very common in most of the hotels , no elevators

2026-05-29 via Nuitee
B
Božidar couple hr
9
2026-05-29 via Nuitee
M
Mohammed family_with_children ae
10
2026-05-29 via Nuitee
T
Tamar solo_traveller am
9
2026-05-28 via Nuitee
A
Ani extended_group am
10
2026-05-28 via Nuitee
A
ASHOT solo_traveller am
8
Pros:

֊

Cons:

֊

2026-05-27 via Nuitee
G
Garnik couple am
10
2026-05-27 via Nuitee
S
Siranush family_with_children ge
7
We enjoyed our stay, friendly staff and beautiful location.washrooms need renovation badly.
Pros:

Very convenient location in the city center. Friendly staff and decent breakfast options.

Cons:

Bathroom was very old, smelly and unpleasant. No lift or any time of arrangement for luggage

2026-05-27 via Nuitee
G
Glafira solo_traveller ru
10
Идеально!
Pros:

В шаговой доступности от главных достопримечательностей. Сытный завтрак. Красивое здание. Рядом неповторимый пончик-мончик! В отеле ресторан, в котором поезд развозит напитки!

Cons:

Немного твёрдый матрас. Жаль, что сауна не работает по вечерам.

2026-05-27 via Nuitee
I
Ivan solo_traveller cz
10
2026-05-25 via Nuitee