Araks Hotel Complex

Hotels
8.5 (1349 reviews)
Gorki Street 25 , Gyumri , AM

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Shabby room quality

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, such as the hotel being not clean enough.
Service
9.25
Most reviewers noted friendly staff and good service overall.
Location
9.25
Many reviews praised the central location and accessibility to key places.
Room Quality
7.25
Some rooms were described as shabby with hard beds; overall mixed impressions.
Amenities
8.75
Amenities such as the swimming pool were met with positive remarks.
Value for Money
8.75
Good value was referenced, especially relative to the price paid.
Food and Beverage
8.25
Breakfast was mentioned as good but with some inconsistency in quality.
Overall Experience
8.75
General sentiment was positive, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:47

Property Description

Welcome to Araks Hotel Complex!

Luxurious Amenities: Enjoy our bar, BBQ facilities, and free WiFi throughout the property. Indulge in American cuisine at our on-site restaurant and take advantage of free private parking.

Comfortable Accommodations: Our rooms feature cozy furnishings, wardrobes, and TVs. Select rooms offer stunning city views for a memorable stay.

Exceptional Service: Our multilingual staff is available 24/7 at the front desk to assist you with any needs or inquiries in English and Russian.

Ready to experience a blend of comfort and convenience at Araks Hotel Complex? Book your stay now and let us make your visit unforgettable!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1349 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
N
nati solo_traveller il
1
2026-09-12 via Nuitee
Հարությունյան solo_traveller am
8
2026-09-12 via Nuitee
O
Olga solo_traveller ru
10
2026-09-12 via Nuitee
Мовсес solo_traveller am
9
Pros:

Мне понравилас все все была хорошо

2026-09-11 via Nuitee
O
Olga solo_traveller fi
7
Pros:

For this money it was ok

Cons:

Too small bathroom (I don’t know how person fatter than me fits there)
Curtains were broken and walls needs some renovation and painting
In the small table next to sofa food was left from previous customer
Room itself was next to public toilet, so I heard every time it was used
Better come to breakfast at 9, when it starts, because as I noticed, they don’t add food-if it is gone, it is gone. I came like 9.35 and no scrambled eggs, no pancakes.

2026-09-10 via Nuitee
M
MANUEL family_with_children it
8
bella passeggiata
Pros:

posizione perfetta per visitare la città, parcheggio sotterraneo coperto gratuito molto comodo e staff che ci ha atteso anche se siamo arrivati tardi nella notte a causa di un problema con l'auto, colazione buona

Cons:

la sauna non funzionava

2026-09-08 via Nuitee
D
Davit couple am
7
2026-09-08 via Nuitee
B
Bernhard extended_group de
7
Pros:

gute Lage, Pool und Sauna

Cons:

Das Hotel hat offenbar schon bessere Tage gesehen.
Das fensterlose Einzelzimmer mit Hochbett war schon sehr spartanisch.
Das Frühstück war mäßig,

2026-09-08 via Nuitee
G
Ghukasyan extended_group am
8
2026-09-08 via Nuitee
G
Gunter couple be
8
2026-09-08 via Nuitee
A
arsen solo_traveller am
10
2026-09-05 via Nuitee
I
Irakli (Local Guide) solo_traveller ge
10
Pros:

The best location. Just park a car on parking, which they have, and you can walk all around.

For this price, on top of location, you can also have breakfast, swimming pool and sauna. I'll definitely stay here next time when i visit Gyumri again.

Cons:

I stayed in a budget room and hope it's just there, that toilet is tiny.
Also, the wals inside of the room, need to be painted. Probably they will do it until next season starts anyway 😊

2026-09-05 via Nuitee
N
Natalia solo_traveller ru
8
Pros:

Очень приятный доброжелательный персонал.

Cons:

Долго ждала пока потечет горячая вода в душе.

2026-09-03 via Nuitee
K
Karmen couple fr
10
2026-09-03 via Nuitee
M
Manisha family_with_children am
9
2026-09-02 via Nuitee
R
RudolfHeckerodt solo_traveller de
8
Sehr schönes gepflegtes Haus mit gutem Standart aber heftigen Ausreissern.
Pros:

Der Hotelstandard war sehr gut. Für den günstigen Preis gab es eine saubere Sauna, sehr sauberes inhouse Schwimmbad mit 10 Meter Becken, gutes und reichhaltiges Frühstück, präsenten Empfang, sehr zentrale Lage und ein kleines aber orgineles Zimmer mit vollständigem Miniatur Bad. Auch ein Garagenplatz lm Haus war enthalten. Super!

Cons:

Das positive Bild wurde getrübt durch eine vollständig durchgelegene Matratze mit einzeln hervorstechenden Federn. Zum Schluß hab ich mir meine eigene Thermarest Isomate geholt um Schlafen zu können. Ein absolutes "nogo"! Schade!

2026-09-01 via Nuitee
B
BORIS family_with_children us
5
Ok for a short stay
Pros:

Good location

Cons:

Very old and outdated hotel. No AC in the room. Reception staff were very friendly. The breakfast kitchen staff acted as if I’m a peasant begging for food.

2026-09-01 via Nuitee
C
Claudio solo_traveller ar
10
2026-08-30 via Nuitee
V
Vazgen couple am
9
2026-08-30 via Nuitee
A
Annika solo_traveller ee
8
Cons:

Palav

2026-08-30 via Nuitee