Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.91
Bathroom had mould and general uncleanliness mentioned.
Service
9.38
Staff were very kind and responded well during emergencies.
Location
8.92
Good location mentioned, though there are issues with noise.
Room Quality
8.37
Overall comfortable, but some issues with amenities.
Amenities
8.9
Facilities like 24-hour front desk and large refrigerator noted.
Value for Money
9.36
Wide area and affordable pricing contribute to good value.
Food and Beverage
7.91
Breakfast menu described as limited and bad.
Overall Experience
8.88
Overall a positive experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:17

Property Description

City Views and Sustainable Living

Experience the vibrant city of Hanoi from the eco-friendly HANA Stay aparthotel. Enjoy stunning city views while staying in a sustainable property that cares for the environment.

Well-Equipped Kitchenettes and Complimentary WiFi

Each modern unit at HANA Stay features a well-fitted kitchenette, perfect for preparing your own meals. Stay connected with free WiFi and enjoy amenities like a safety deposit box, flat-screen TV, and ironing facilities.

Family-Friendly Dining and Bicycle Rental

Indulge in delicious meals at the on-site restaurant offering a variety of dining options. Explore the city like a local with a convenient bicycle rental service available at the aparthotel.

Book your stay at HANA Stay now for a memorable and sustainable experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 113 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 7.91
Overall Experience: 8.88
D
DIU • solo_traveller • jp
10
2026-03-11 • via Nuitee
M
Mahmood • couple • se
8
2026-03-05 • via Nuitee
P
Pascal • family_with_children • fr
9
Voyage Pascal et huguette
Pros:

Le personnel. Le calme du 6eme!

Cons:

Rien de particulier

2026-03-04 • via Nuitee
M
Megan • couple • gb
9
Would recommend
Pros:

Spacious and clean

2026-02-14 • via Nuitee
M
masayuki • solo_traveller • jp
10
2026-01-18 • via Nuitee
R
Ray Yu • couple • tw
10
2025-12-23 • via Nuitee
G
Gotoh • solo_traveller • vn
5
2025-12-10 • via Nuitee
A
ayabe • couple • jp
7
2025-11-26 • via Nuitee
M
masayuki • solo_traveller • jp
10
安心
Pros:

広い、安い、立地良し
従業員の皆さん、とても親切

Cons:

洗濯機無くなったかな？

2025-11-26 • via Nuitee
H
HIROKAZU • solo_traveller • jp
8
2025-11-24 • via Nuitee
L
Lucas • couple • th
4
Stuck in a Japanese section of the city
Pros:

Not much good to say

Cons:

Noisy, no hot water at times. Bathroom had mould

2025-11-11 • via Nuitee
A
Ana • couple • es
3
Cons:

Bastante sucio. Muy alejado del centro de la ciudad. El desayuno es muy malo.

2025-11-10 • via Nuitee
S
SHIGETAKA • solo_traveller • jp
10
2025-11-08 • via Nuitee
T
Thanh • couple • vn
10
Pros:

Đã ở lần 4, quá ok

2025-10-24 • via Nuitee
M
MASAYUKI • solo_traveller • jp
10
Pros:

24時間、フロント対応してくれる。
台風で停電した時もすぐに対応してくれた
朝ごはんのメニューは少ないけど、美味しい。

2025-10-02 • via Nuitee
M
MASAYUKI • solo_traveller • jp
10
2025-09-28 • via Nuitee
T
Tomotsune • solo_traveller • th
9
Pros:

Late Check-in Check-outに対応してくれた。
英語対応可能。
日本のテレビ視聴可能。
ウォッシュレット対応。
冷蔵庫も大きく容量は十分。

Cons:

ウォッシュレットのコントローラーが落ちやすい。

2025-08-30 • via Nuitee
S
sugiyama • solo_traveller • vn
8
2025-08-27 • via Nuitee
?
?
8
Pros:

スタッフ対応が優しかったです。ありがとうございます。

2025-07-02 • via Nuitee
A
Akashdeep • family with young children • au
1
Bad
2025-04-11 • via Nuitee