Fujikawaguchiko Resort Hotel

Hotels
8.4 (4097 reviews)
Funatsu 4902-2 , Fujikawaguchiko , JP
+81 800-200-7970

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Beautiful views
Good shuttle service
Cons:
Cleanliness issues
Food quality could improve
Some amenities missing
Language barriers

Categories

Cleanliness
8.04
Multiple mentions of cleanliness issues in comments about the humidifier filter and some hairs remaining from previous guests.
Service
8.61
Guests appreciated the friendly staff and their assistance, though some mentioned language barriers.
Location
9.05
Consistently praised for being close to the train/bus station and offering excellent views.
Room Quality
8.2
Room size and comfort were noted positively, but some expressed issues with smells.
Amenities
8.43
Amenities were generally satisfactory, with some comments about missing items.
Value for Money
8.49
Perceived as good value based on location and service, but some felt the food quality could be improved.
Food and Beverage
7.84
Mixed reviews on food quality; limited options and issues with onsen water quality.
Overall Experience
8.51
Guests reported a generally positive experience with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:23

Property Description

Convenient Location
Fujikawaguchiko Resort Hotel, located just 1.6 km from Fuji-Q Highland, offers easy access to popular attractions like Lake Kawaguchi and Mount Fuji.

Modern Amenities
Guests can enjoy air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a bidet.

Exceptional Services
With a 24-hour front desk, shuttle service, and free WiFi, guests at Fujikawaguchiko Resort Hotel are ensured a comfortable and convenient stay.

Experience the perfect blend of convenience and comfort at Fujikawaguchiko Resort Hotel. Book now for an unforgettable stay!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 4097 reviews
Cleanliness: 8.04
Service: 8.61
Location: 9.05
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 7.84
Overall Experience: 8.51
I
Ishita • family_with_children • sg
9
2026-10-14 • via Nuitee
A
Aurélien • solo_traveller • fr
7
Très bon séjour
Pros:

L’emplacement avec la vue sur le mont Fuji

Cons:

Les matelas étaient très durs

2026-10-13 • via Nuitee
A
Anna • solo_traveller • us
3
Quarto diferente do reservado e reclamação mal gerida pelo gerente.
Pros:

Gostámos dos banhos públicos, onde finalmente pudemos relaxar depois do stress causado pela atribuição errada do quarto. Foi também divertido ter um quimono à nossa disposição para usar durante a estadia. A localização do hotel era muito boa, perto da estação e de fácil acesso a transportes. Têm transfer para nós ir buscar e levar à estação. Quarto espaçoso e confortável.

Cons:

Reservámos um quarto com vista total para o Monte Fuji, sem edifícios a obstruir a paisagem, mas, ao chegarmos, verificámos que o quarto atribuído não correspondia às fotografias nem à vista anunciada. Após reclamarmos, foi-nos proposto outro quarto, mas a situação repetiu-se: a vista estava parcialmente bloqueada por um edifício, cabos e luzes da cidade.
Tentámos resolver o problema com o gerente, mas, para além das dificuldades de comunicação, fomos confrontadas com uma atitude rude e desagradável. O gerente insistiu que o hotel estava cheio e que nada podia fazer, chegando a afirmar que as fotografias que tínhamos visto eram fabricadas. Não nos foi apresentada qualquer solução satisfatória, nem houve consideração pela discrepância entre o quarto reservado e o que nos foi atribuído.
Acabámos por ficar, sem alternativa, mas muito decepcionadas. O onsen e a experiência do quimono são interessantes, mas não compensam a má gestão da situação e a falta de respeito demonstrada pelo gerente. Escolhemos este hotel sobretudo pela vista para o Monte Fuji e saímos profundamente desiludidas. Infelizmente, aquilo que deveria ter sido uma experiência especial acabou por se tornar numa experiência desgastante, marcada por stress e frustração, deixando-nos uma má recordação da estadia.

2026-10-13 • via Nuitee
G
Gina • solo_traveller • ae
3
2026-10-13 • via Nuitee
E
Enrique Mateo de Navascu • solo_traveller • es
9
2026-10-12 • via Nuitee
P
Patricia-Nicole • couple • gb
10
2026-10-12 • via Nuitee
H
Helen • solo_traveller • au
10
Excellent in all respects
Pros:

Very comfortable

Cons:

Can’t think of anything

2026-10-11 • via Nuitee
D
David • solo_traveller • au
7
2026-10-11 • via Nuitee
M
Mandi • couple • fr
10
super
Pros:

l’hôtel et propre, avec un onsen, la vue sur le mont fuji est incroyable, de plus, la navette gratuite jusqu’à la station de fujikawaguchico est un vrai +

Cons:

le cheek-out est tôt (10h) c’est dommage que ce ne soit pas à 11h

2026-10-11 • via Nuitee
L
Liran • solo_traveller • il
8
2026-10-10 • via Nuitee
H
Hui • extended_group • sg
10
2026-10-10 • via Nuitee
L
Luke • couple • gb
9
Comfy stay near fuji
Pros:

Good location, clean, comfortable enough.

Cons:

Like many places in Japan, bath house/onsen/spa etc aren’t tattoo friendly.

2026-10-10 • via Nuitee
L
liliia • couple • ru
10
Recommend
Pros:

It was incredible experience to stay in traditional ryokan. Hotel and breakfast was good.

Cons:

It was a bit long away station

2026-10-10 • via Nuitee
ב. • couple • il
10
2026-10-09 • via Nuitee
K
kajdan • solo_traveller • fr
8
2026-10-09 • via Nuitee
S
SHUWEI • solo_traveller • tw
10
2026-10-09 • via Nuitee
E
Enza • solo_traveller • it
10
Pros:

Il panorama bellissimo che affaccia sul Monte Fuji

2026-10-09 • via Nuitee
L
Lluïsa • solo_traveller • es
10
Pros:

Un lloc fàntastic

Cons:

Res es perfecte

2026-10-09 • via Nuitee
S
Sarah • couple • fr
10
Pros:

La vue sur le mont Fuji

Cons:

Tatami pas épais du tout

2026-10-08 • via Nuitee
A
Andrea • couple • es
9
2026-10-08 • via Nuitee