Timurbay by Seascape

Hotels
8.6 (1987 reviews)
Jalan Kuantan - Kemaman Timurbay seafront residence , Kuantan , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Terrace
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
7.98
Issues with cleanliness noted; bedsheets and pillowcases had unpleasant smells, and pool water was described as dirty.
Service
9.15
Staff were frequently highlighted as kind and attentive, responding promptly to issues.
Location
9.19
The hotel is strategically located near the beach and many dining options.
Room Quality
8.14
Rooms are generally clean and comfortable, though some complaints about size and amenities.
Amenities
8.17
Good facilities available, but concerns about pool condition and limited access.
Value for Money
8.73
Generally seen as worth the money, though some mention need for upgrades.
Food and Beverage
8.68
Positive mentions of local food options; snacks available, but limited kitchen amenities.
Overall Experience
8.75
Most reviews indicated a positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:41

Property Description

Beachfront Luxury:
Indulge in the beauty of Balok Beach and Batu Hitam Beach just steps away from Timurbay by Seascape. Enjoy the sound of crashing waves and the feeling of sand between your toes.

Amenities Galore:
Relax in the infinity pool, unwind in the sauna, and enjoy the peace of mind with full-day security. Embrace the comfort and convenience of fully equipped kitchens, flat-screen TVs, and private terraces in each unit.

Family-Friendly Fun:
Let your little ones run wild in the indoor and outdoor play areas, while you explore the area with a bicycle rental. Create unforgettable memories at Timurbay by Seascape.

Experience the ultimate beach getaway at Timurbay by Seascape. Book now and create lasting memories in Kuantan.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 70 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1987 reviews
Cleanliness: 7.98
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 8.75
H
Husna family_with_children my
8
2026-07-18 via Nuitee
R
Rachel couple au
7
Comfortable stay once you understand it is not a ‘resort’
Pros:

- the staff went above and beyond to accommodate our needs; anything we asked for was granted
- excellent security
- communication with the accommodation manager was excellent
- instructions for check-in and facility usage was excellent
- after we got settled, rearranged some furniture and asked for extra items we were quite comfortable
- gym is well stocked
- 50m pool is fabulous (but the chemicals are strange and defs not Australia standard chlorine)

Cons:

- our unit was stinking hot when we arrived and coupled with the scant, very dated decor made the initial welcome to our 7 day stay very unappealing
-wifi was initially poor, however, we moved the router and it was much better afterwards
- we had to request cleaning on day 4 (it should have been done earlier, not that we are messy, but the unit was very dusty due to construction next door)
- the fabric couch and footstool were very grubby and really need to be professionally cleaned
- many things seemed broken or really old, and despite all the cleaners wandering around the premises seemed very unloved (broken tiles on steps near pool, 2x broken treadmills in gym, dirty walls & stairwells throughout)
- we were told ‘strictly no cooking’ via WhatsApp within 12hrs of checking in, after booking the unit because it had a kitchen (this caused us a bit of stress). Management did give us a saucepan to boil eggs and a chopping board/sharp knife for slicing limes & tomatoes, on our request, which we really appreciated.
- pool & gym opening time is very late! Management should consider opening the beautiful 50m pool from 6:30-7:30 for lap swimming (exercise) only.
- 4-wheel motorbikes on beach destroy serenity
- beach is grey sand, not great for swimming and loaded with jellyfish in July (we didn’t swim in it at all)

2026-07-15 via Nuitee
N
N. family_with_children nl
4
2026-07-14 via Nuitee
N
Noor Hazlila couple my
10
Pros:

Easy access to shops & eateries, superb views from the apartment, lurve ❤️

2026-07-13 via Nuitee
B
Birgit couple nz
8
All there to enjoy time
Pros:

Excellent Service at the check in & during the stay, WiFi, Beach, Gym, Pool Showers, Housekeeping, Location and Bus to Town, security

Cons:

Noisy Corridors, room could do with a deep clean, Breakfast Area looks sad, Weekends are very busy, Pool shuts for cleaning at Lunch Time, limited Sunbeds, Pool Area could be better accessible if other gates would be opened

2026-07-12 via Nuitee
N
nur afiqah couple my
10
Awesome!
Pros:

The view,spacious,good customer service,helpful, easy checkin process

Cons:

They gave me direction to enter pin and after several times failure tu enter, and call CS she said just tap the card

2026-07-07 via Nuitee
R
rashidah solo_traveller my
6
2026-06-30 via Nuitee
N
Nabila Huda family_with_children my
7
2026-06-30 via Nuitee
P
Pravin family_with_children my
9
Lovely holiday. We look forward to staying here again!
Pros:

Lovely breakfast available in the shops just outside Timurbay. Fresh nasi lemak, delicious nasi dagang and nasi kerabu.

2026-06-30 via Nuitee
A
Ameelia couple my
10
2026-06-29 via Nuitee
F
fit3 family_with_children my
8
2026-06-29 via Nuitee
N
Nurul Farain solo_traveller my
8
Pros:

The location, the beach and the pool

Cons:

Not easy to access

2026-06-29 via Nuitee
Z
zaiton couple my
10
2026-06-26 via Nuitee
F
Fathin Nor Jannah solo_traveller my
9
2026-06-25 via Nuitee
F
Fathin Nor Jannah solo_traveller my
9
2026-06-25 via Nuitee
N
nazreen couple my
10
It was a good trip
Pros:

The location, the beach, super clean

2026-06-24 via Nuitee
M
MOHD AZRI couple my
7
2026-06-23 via Nuitee
A
Azlinda couple my
8
enjoy
Pros:

clean & nice view

Cons:

ok

2026-06-22 via Nuitee
N
NOOR AZLINDA solo_traveller my
9
2026-06-21 via Nuitee
H
Hendrina Bernardina couple es
10
Pros:

Perfect location. Beautiful pool and direct access to the beach. Good explanation through WhatsApp for the direction and how to access the room. Very nice and trustworthy host. The room is on the 13A top floor. Excellent I will stay here again

Cons:

Nothing

2026-06-19 via Nuitee