Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food Variety
Cons:
Early Check-in Experience

Categories

Cleanliness
8.54
The hotel is very clean, with daily cleaning services.
Service
9.01
Excellent service, staff is always friendly and ready to help.
Location
8.75
Nice location mentioned positively in several reviews.
Room Quality
8.5
Rooms are beautiful and spacious, renovated nicely.
Amenities
8.43
Facilities are well-maintained; however, some guests couldn't enjoy the pool.
Value for Money
8.59
Good value for what was paid, exceeded expectations.
Food and Beverage
9.04
Food is excellent with a great variety.
Overall Experience
8.71
Overall, guests had a wonderful experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Luxurious Accommodation
The Excelsior Hotel, nestled in the heart of Golden Sands resort, offers top-notch all-inclusive amenities. The stylish main restaurant serves buffet meals while the lobby bar provides refreshments.

Convenient Location
With shops, the beach, and essential facilities just a short walk away, guests can easily explore the area. The Aquapark and cultural sites like the Aladja Monastery are a short drive from the hotel.

Easy Access to Attractions
From sandy beaches to historical landmarks, the Excelsior Hotel's prime location allows guests to effortlessly visit popular destinations like Albena, Balchik, and the Varna Dolphinarium. Book now for an unforgettable stay!

Important information:

Please note that only small pets weighing up to 5 kg are permitted.

Please note that:

Check-in at the hotel is after 14:30h, and the All Inclusive program start with SNAKS BUFFET, NOT with lunch at restaurant, and in the last day check-out is 12:00h and finish All Inclusive program with lunch at the restaurant.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Mon, Sep 28, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs BGN 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for BGN 135 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1002 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 9.04
Overall Experience: 8.71
G
George • family_with_children • ro
10
2026-07-10 • via Nuitee
S
Sergiy • solo_traveller • ua
10
Pros:

Территория зеленая, удобный бассейн,хорошее питание, чистый номер. На ресепшен приятные и отзывчивые девочки.

Cons:

Возле бассейна много курят и дым от кухни.

2026-07-09 • via Nuitee
M
Moskova • solo_traveller • de
10
Pros:

персонала много мил, хотела е чист, обслужването беше на ниво.

2026-07-09 • via Nuitee
A
Ancuta • couple • ro
10
2026-07-07 • via Nuitee
אנסטסיה • family_with_children • ar
6
Only if you have not another choice and you are coming with a pet
Pros:

They accept pets

Cons:

Not clean

2026-07-06 • via Nuitee
P
Petya • solo_traveller • bg
10
Fantastic stay
Pros:

This has been the best accommodation I've stayed in for years. 5/5, especially for families with children. I've never encountered such staff - they were incredibly friendly, helpful, and made our stay truly memorable. The hotel itself was excellent, with everything we needed.
Keep up the fantastic work, everyone! I would recommend this hotel to anyone without hesitation.

Cons:

The restaurant could feel a bit crowded at times but it's ok.

2026-07-05 • via Nuitee
N
Neagu • extended_group • ro
9
Grupul de la Hărșova/Medgidia
Pros:

Totul a fost minunat!!! Curățenie impecabilă, măncarea excelentă, diversificată, gustoasă, fructe, înghețată, prăjituri , pește etc. Lenjeria se schumba în fiecare zi.
Hotelul deține un microbuz care transporta din oră în oră turistii de la hotel la plajă și retur.

Cons:

Personalul nu stie o "boabă" limba romănă.

2026-07-05 • via Nuitee
N
Neagu • extended_group • ro
10
Doru Valută de la Constanța
Pros:

Totul la superlativ !!! Măncare bună, diversificată, proaspătă, gustoasă, diferită de la o zi la alta. Curățenie exemplară, prosoapele și lenjeria se schimbă zilnic. Hotelul are un microbuz care duce turiștii din oră în oră de la hotel la plajă și rwtur.

Cons:

Personalul hotelului nu vorbește deloc limba romănă !!!

2026-07-03 • via Nuitee
L
Larisa Topal • solo_traveller • de
10
2026-07-03 • via Nuitee
N
Neagu • extended_group • ro
10
Grupul Gee Konne Constanța
Pros:

Curățenie exemplară, măncare diversificată, proaspătă, gustoasă, diferită de la o zi la alta

Cons:

Personalul nu cunoștea deloc limba romănă !!! Vin în Bulgaria de 15 ani, cu un grup consistent, dar la acest hotel petsonalul a fost foarte slab din punct de vedere al limbii romăne . Noroc că mai știm și noi puțină engleză !!

2026-07-02 • via Nuitee
R
Radomir • couple • sk
8
Dobrá voľba za super cenu
Pros:

Páčila sa nám priestranná, moderná izba s funkčnou klimatizáciou. Všetko bolo čisté, denne upratované. Ponuka nápojov, drinkov a káv bola pestrá. Príjemne nás prekvapil balíček stravy pri neskorom check-ine v noci. V okolí sa nachádza množstvo obchodov na večerné túlanie sa. Za danú cenu je to veľmi dobrý hotel v porovnaní s podobnými v Bulharsku a určite ho odporúčam.

Cons:

Netreba čakať zázraky, čo sa týka ponuky jedál all-inclusive. Na výber bolo pár hlavných jedál, niektoré dni nie moc chutné, ale zas boli dni, kedy sme boli veľmi spokojní. V reštaurácii sa niektoré stoly kývali a otravovali nás muchy. Čo sa týka lokality, hotel sa nachádza 10-15 minút od pláže, cestu si viete skrátiť po schodoch, ale tie nie sú moc udržiavané.

2026-07-02 • via Nuitee
A
Alicam21 • solo_traveller • ro
10
2026-07-02 • via Nuitee
T
Tetiana • family_with_children • ua
9
2026-07-01 • via Nuitee
M
Marina • family_with_children • ua
10
Ми повернемось сюди ще не один раз
Pros:

Відповідали другий рік поспіль, і чудово все!
Від привітних адміністраторів, до всього персоналу який готовий допомогти в будь-який момент

Номери то окрема казка 😍

2026-07-01 • via Nuitee
K
Kateryna • solo_traveller • ua
10
Все чудово
Pros:

Сподобалось абсолютно все. Персонал дуже ввічливий, в номерах щоденно прибирання, чисто. Дуже смачно в ресторані, завжди різноманіття. Вид з номеру на море - хочеться нікуди не виїжджати звідти

Cons:

Немає такого

2026-06-30 • via Nuitee
F
Florentina • family_with_children • ro
8
2026-06-30 • via Nuitee
N
Neagu • extended_group • ro
9
Grupul de la Hărșova
Pros:

Curățenie perfectă, măncarea foarte bună, diversificată, proaspătă și foarte gustoasă

Cons:

Personalul nu cunoaste la nivel minim limba romănă

2026-06-29 • via Nuitee
L
Leleu • extended_group • ro
10
2026-06-29 • via Nuitee
D
Daniela • solo_traveller • fr
10
2026-06-29 • via Nuitee
A
Andra • extended_group • ro
10
ne-a placut, recomandam!
Pros:

camera foarte curata, cu priveliste la mare. meniul foarte variat si gustos!

Cons:

nu e foarte aproape de plaja, trebuie sa mergi aprox 13 min, coborand multiple scari. de asemenea, parcarea nu este inclusa in pret.

2026-06-28 • via Nuitee