Children allowed
Pets allowed

Facilities

Free beach shuttle
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food Variety
Cons:
Early Check-in Experience

Categories

Cleanliness
8.54
The hotel is very clean, with daily cleaning services.
Service
9.01
Excellent service, staff is always friendly and ready to help.
Location
8.75
Nice location mentioned positively in several reviews.
Room Quality
8.5
Rooms are beautiful and spacious, renovated nicely.
Amenities
8.43
Facilities are well-maintained; however, some guests couldn't enjoy the pool.
Value for Money
8.59
Good value for what was paid, exceeded expectations.
Food and Beverage
9.04
Food is excellent with a great variety.
Overall Experience
8.71
Overall, guests had a wonderful experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Luxurious Accommodation
The Excelsior Hotel, nestled in the heart of Golden Sands resort, offers top-notch all-inclusive amenities. The stylish main restaurant serves buffet meals while the lobby bar provides refreshments.

Convenient Location
With shops, the beach, and essential facilities just a short walk away, guests can easily explore the area. The Aquapark and cultural sites like the Aladja Monastery are a short drive from the hotel.

Easy Access to Attractions
From sandy beaches to historical landmarks, the Excelsior Hotel's prime location allows guests to effortlessly visit popular destinations like Albena, Balchik, and the Varna Dolphinarium. Book now for an unforgettable stay!

Important information:

Please note that only small pets weighing up to 5 kg are permitted.

Please note that:

Check-in at the hotel is after 14:30h, and the All Inclusive program start with SNAKS BUFFET, NOT with lunch at restaurant, and in the last day check-out is 12:00h and finish All Inclusive program with lunch at the restaurant.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs BGN 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for BGN 135 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 967 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 9.04
Overall Experience: 8.71
M
Marius • couple • ro
8
2025-11-14 • via Nuitee
B
Bogdanova • solo_traveller • bg
10
Препоръчвам!
Pros:

Много чисто, спретнато, поддържано. Отлично обслужване и любезен персонал. Кухнята е на ниво, а гостите обгрижени.

2025-11-14 • via Nuitee
Димитър • couple • bg
10
Отлично, препоръчвам!
Pros:

Хубава локация, приятна атмосфера и усмихнат персонал, който се старае гостите да се чувстват добре.

2025-11-14 • via Nuitee
T
Toma • solo_traveller • bg
10
Pros:

Хубава храна и чисти стаи.

2025-11-11 • via Nuitee
C
Cyril • couple • fr
5
2025-10-30 • via Nuitee
• couple • bg
9
2025-10-27 • via Nuitee
Светлана • couple • ru
10
Pros:

Очень хороший отель за свою цену, кормили отлично, персонал очень хороший, впечатление отель оставил отличное, мы приехали и на следующий день похолодало, не успели воспользоваться бассейном в отеле, но сходили посмотрели территорию, все чисто, аккуратно. Реновация отеля прошла, номера красивые, просторные, брали с видом на море.

Cons:

Такого не было

2025-10-15 • via Nuitee
G
Galina • couple • bg
8
2025-10-12 • via Nuitee
V
Vultur • couple • ro
8
2025-10-06 • via Nuitee
V
Victor • couple • ro
10
2025-10-06 • via Nuitee
K
Kristýna • family_with_children • cz
9
2025-10-05 • via Nuitee
C
Cosmin • couple • ro
10
2025-10-02 • via Nuitee
O
Oleksii • family_with_children • ua
10
2025-10-02 • via Nuitee
A
Alexander • couple • bg
10
Excellent
Pros:

Everything was perfect!

2025-09-30 • via Nuitee
Надежда • couple • bg
10
2025-09-30 • via Nuitee
H
Huelin • solo_traveller • gb
10
Amazing stay!
Pros:

The hotel is an amazing place to stay! The interior is lovely, so clean and modern and the staff are always on hand to help with anything. The food was also great with such a variety that will cater to everyone and the restaurant area is a really nice environment. I would definitely come back here again - location and atmosphere 10/10

2025-09-30 • via Nuitee
V
Victoria • couple • gb
10
2025-09-30 • via Nuitee
I
Iulian • couple • ro
5
2025-09-30 • via Nuitee
S
Simeon • couple • bg
10
2025-09-29 • via Nuitee
O
Olena • family_with_children • ua
9
Pros:

Очень чистый, современный отель. Уборка в номере ежедневная, замена белья каждые три дня. Питание разнообразное и очень вкусное.

Cons:

В отель приехали очень рано, в 5 утра. На рецепшине девушка делала вид, что не понимает по русски, не говоря уже про украинскую речь. Просили заселить раньше. ( остался непринятый осадок)Хотя почти весь персонал наши украинки . Им отдельное спасибо ❤️

2025-09-28 • via Nuitee