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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Non-smoking throughout
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Shared lounge/TV area
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Adult only
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Free wired internet
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Internet access
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Japanese garden
Review Highlights
Categories
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Property Description
Prime Location in Tokyo
Bay Hotel Tokyo Hamamatsucho offers a prime location in Tokyo, close to major attractions like Panasonic Shiodome Museum Rouault Gallery and Shimbashi Station. Enjoy the convenience of exploring the city with ease.
Modern Amenities
Experience comfort in our air-conditioned rooms equipped with a flat-screen TV, private bathroom, and free WiFi. Some rooms even offer stunning city views, adding a touch of luxury to your stay.
Nearby Points of Interest
Immerse yourself in the local culture by visiting nearby attractions such as Shinbashi Shiogama Shrine and Sakurada Park. With the hotel's proximity to the airport, your travel plans are made effortless.
Book your stay at Bay Hotel Tokyo Hamamatsucho for a memorable Tokyo experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
Location
Guest Reviews
Great location and the room is small but efficient.
The staff who was there for check in was so rude, she was not happy with us checking in late (11pm) and was literally ignoring us when we asked for help. The rudest person we’ve met in our whole trip we were really shocked.
Very good location in relation to public transport, nice area and very clean
Rooms were very tight for 2 people
What breakfast??? There was no breakfast.
Below is What I didn't like, because I ran out of space below in the "what I didn't like?" section.
I suppose it was my fault for not checking to see what amenities were included. There was no safe, no coffee maker in the room, no lotion, no water bottles, no closet (even a small one) to hang up a jacket (okay, there was one hook in the hallway) and the was no hooks in the bathroom to hang up your pants (or anything for that matter) when you went to change close or take a shower. The room was way too small (my fault for not checking sq. ft.)
But the kicker was the rudeness of Ms. Kurata on Friday morning 11/3/26. I was told that was her name? She wasn't at the front desk and I had to knock on the staff door to get her to come out. Do you not have a camera in the staff room to see when guests are waiting at the front desk??? And if you do why did she not come out to assist me and only came out when I knocked on the door? I was standing there looking around for a few minutes.
Then when she came out I inquired about how to use the coffee maker and she just walked by me and pulled out a placard from the cabinet below and put it in front of the coffee maker w/o a word and started to walk away. I said I don't understand Japanese very well (Nihongo wakarimasen) and she just pointed to what buttons to press and again walked away. I said "sumimasen" because I had a few more questions and she turned around with a disgusted look on her face like I was being so much trouble. I asked about a safe? Water bottles? Lotion? I got a rude no, with the universal sign indicating "no" crossing her forearms like an "X" which I'm pretty sure means no! I was so irritated that I was "grumbling" to my daughter and she said "wow" she must have been really rude for you to be so riled up. I was!
Of course I was unlucky enough to have to ask her another question a few days later (sorry I don't remember the exact date, but I know it was her again. I walked up to ask her about getting another pillow and I was typing into Google translate app and she just walked away. She only turned around because I said "samisen" And the when she did read my message she went in the back and came I got the arms crossed sign again.
While I will never stay or recommend your hotel to any of my family or friends, I think someone should talk to Ms. Kurata about choosing another line of work. She is discourteous and rude.
Damage on the doors, bad ac, no cleaning after 4 days
A pochi minuti dalla stazione, molto comodo per prendere la monorotaia per l'aeroporto.
Stanza pulita e bagno con doccia comoda, ma dimensioni molto ridotte. Comodo per una notte di appoggio verso l'aeroporto, un po' più scomodo per trascorrere un periodo un po' più lungo
buona posizione, a 5 min a piedi dalla metro
disponibile acqua e caffe (solubile) nella lobby
staff gentile
doccia bella e spaziosa
good value hotel , near to train and subway stations - 5 minutes walk.good range of nearby restaurants.Staff checkin very good.Ice machine.Cleanliness was excellent.Room was very small though - had to shuffle out of bed
bigger room
Location
Pillows
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