Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Cleanliness issues
Slightly small rooms

Categories

Cleanliness
8.25
Some reviews mentioned hair on the carpet, impacting the cleanliness.
Service
9.75
Consistently praised for excellent and friendly service.
Location
9.25
Multiple reviews highlight the convenience of the hotel's location near the train station.
Room Quality
8.75
Generally positive remarks were made about room comfort and amenities.
Amenities
9.25
Reviews mention good amenities that enhance the stay.
Value for Money
9.25
Overall value perceived as high, though some mention higher costs for smaller rooms.
Food and Beverage
8.25
Breakfast arrangements could be seen as a slight inconvenience.
Overall Experience
9.25
Overall satisfaction reported in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:37

Property Description

Convenient Location
Located in Yokohama, JR-East Hotel Mets Yokohama is within close proximity to popular attractions like Yokohama Marine Tower and Nissan Stadium. With Motosumi-Bremen Shopping District and Yamada Fuji Park just a short distance away, guests can easily explore the city.

Excellent Services
The hotel offers free WiFi and a restaurant for guests to enjoy. The staff is known for their exceptional hospitality and are readily available at the reception to assist with any needs, ensuring a comfortable stay for all visitors.

Nearby Attractions
Explore nearby landmarks such as Sankeien and Higashiyamata Park, both within a reasonable distance from the hotel. Plus, with Tokyo Haneda Airport just 17 km away, traveling to and from the accommodation is convenient.

Book your stay at JR-East Hotel Mets Yokohama now for a memorable experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 519 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
Mathieu • extended_group • nl
9
2026-05-09 • via Nuitee
Y
YUCHIEH • couple • tw
9
2026-05-09 • via Nuitee
B
Brian Pangelinan • solo_traveller • gu
8
Pros:

Friendly staff

Cons:

Room warm when checking in, not bad

2026-05-08 • via Nuitee
M
Momay • solo_traveller • th
10
Pros:

I recommend this hotel because it's conveniently located close to the station, within walking distance.

The rooms are spacious and the bathrooms are excellent.

The location is perfect, surrounded by restaurants, and the staff are very kind.

Cons:

None for me

2026-05-02 • via Nuitee
T
TOKUNAGA • solo_traveller • jp
6
good!
Pros:

駅が近いところです

Cons:

ホテルを探すに苦労しました
1時間ぐらい、かかりました

2026-04-30 • via Nuitee
K
keiko • solo_traveller • jp
8
2026-04-29 • via Nuitee
W
Warinthip • solo_traveller • th
10
Pros:

Great location! It’s not too far from Yokohama Station. The staff are friendly, helpful, and speak good English. The room is clean and comfortable, and I liked that I could adjust the air conditioning myself

2026-04-29 • via Nuitee
T
tomonaga • solo_traveller • jp
8
2026-04-28 • via Nuitee
Y
YuanKuei • couple • tw
9
2026-04-24 • via Nuitee
L
Lionel • solo_traveller • sg
9
Excellent location alot of eateries n near to train station. Big shopping centre near by
Pros:

Breakfast is great check in fast

Cons:

Nothing l can remember

2026-04-24 • via Nuitee
D
David • solo_traveller • us
10
Excellent in all respects.
Pros:

Easy walk from station, very clean. Will use again.

Cons:

Nothing

2026-04-23 • via Nuitee
J
Jean-Luc • solo_traveller • fr
7
Cons:

chambre petite
signalétique pas très bonne pour trouver l'accès depuis la gare alors que c'est un hôtel JR

2026-04-22 • via Nuitee
E
ERINA • couple • jp
7
2026-04-14 • via Nuitee
A
angee • solo_traveller • tw
9
2026-04-12 • via Nuitee
P
Paul Tung • couple • us
9
A pleasant hotel to stay when visiting the city of Yokohama.
Pros:

The hotel is located next to the JR Station with plenty of restaurants and shops to visit. Also, there's so much to do and see in the city of Yokohama.

2026-04-09 • via Nuitee
A
Aline • couple • fr
10
2026-04-08 • via Nuitee
L
Ljiljana • extended_group • rs
7
Convenient location
Pros:

Location is fine , near Yokohama station .

Cons:

Room was very small, no place to open a suitcase .

2026-04-03 • via Nuitee
T
TAGOMORI • solo_traveller • jp
10
2026-03-31 • via Nuitee
A
Atsushi • solo_traveller • jp
10
2026-03-29 • via Nuitee
ニャウ(推し活) • couple • jp
9
設備がきれい
Pros:

バス・トイレが非常にきれいでした。
鏡の前にトレイがあり細々とした物を置くことができて便利でした。

Cons:

チェックインの際の受付機でクレジット払いを選択したかったのですが、『ICカード機能付きクレジット』のみの表示しかなく、ただの『クレジット』表示のものがないため機能付きのじゃないと払えないのかと(JRのホテルだし)スタッフに尋ねた所、ICカード付きのボタンの所をものすごい勢いでバーン！っと叩きつけて『これで払えばいいんだよ』と教えて頂きました。
チェックアウトの際のスタッフはとても感じが良かったです。

ハンドソープの残りが少ないか出が悪かったです。

2026-03-25 • via Nuitee