Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Parking garage

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Cleanliness issues
Slightly small rooms

Categories

Cleanliness
8.25
Some reviews mentioned hair on the carpet, impacting the cleanliness.
Service
9.75
Consistently praised for excellent and friendly service.
Location
9.25
Multiple reviews highlight the convenience of the hotel's location near the train station.
Room Quality
8.75
Generally positive remarks were made about room comfort and amenities.
Amenities
9.25
Reviews mention good amenities that enhance the stay.
Value for Money
9.25
Overall value perceived as high, though some mention higher costs for smaller rooms.
Food and Beverage
8.25
Breakfast arrangements could be seen as a slight inconvenience.
Overall Experience
9.25
Overall satisfaction reported in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:37

Property Description

Convenient Location
Located in Yokohama, JR-East Hotel Mets Yokohama is within close proximity to popular attractions like Yokohama Marine Tower and Nissan Stadium. With Motosumi-Bremen Shopping District and Yamada Fuji Park just a short distance away, guests can easily explore the city.

Excellent Services
The hotel offers free WiFi and a restaurant for guests to enjoy. The staff is known for their exceptional hospitality and are readily available at the reception to assist with any needs, ensuring a comfortable stay for all visitors.

Nearby Attractions
Explore nearby landmarks such as Sankeien and Higashiyamata Park, both within a reasonable distance from the hotel. Plus, with Tokyo Haneda Airport just 17 km away, traveling to and from the accommodation is convenient.

Book your stay at JR-East Hotel Mets Yokohama now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 542 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
T
takeo • solo_traveller • jp
10
思い出
Pros:

綺麗　ベット広い　

Cons:

枕が軟い

2026-06-27 • via Nuitee
E
EUSEBIO • solo_traveller • us
10
2026-06-24 • via Nuitee
目黒 • couple • jp
9
Pros:

朝食

Cons:

パ-キングが解らなかった。

2026-06-21 • via Nuitee
M
MAKI • couple • us
10
2026-06-18 • via Nuitee
A
Akitsugu • solo_traveller • jp
5
2026-06-15 • via Nuitee
V
Verity • couple • au
2
Pros:

Nothing except location

Cons:

Everything the bed was like sleeping on a rock. The staff could speak even the smallest amount of English.
Would never recommend this hotel to friends

2026-06-14 • via Nuitee
所 • solo_traveller • jp
10
2026-06-13 • via Nuitee
T
takashi • solo_traveller • jp
9
2026-06-11 • via Nuitee
C
Cheryl • solo_traveller • sg
9
Superb location
Pros:

Fantastic location

Cons:

Small space but expected for city hotels in Japan

2026-06-07 • via Nuitee
T
TravelMini • solo_traveller • ie
7
Good room
Pros:

Nice hotel. Good sized room for Japan

2026-06-07 • via Nuitee
S
Sébastien • solo_traveller • fr
10
Pros:

La chambre est bien organisée et a tout le nécessaire pour passer une nuit reposante.

Cons:

Rien

2026-06-04 • via Nuitee
A
Auction • solo_traveller • jp
8
2026-06-03 • via Nuitee
A
ami • solo_traveller • jp
10
また次も利用しようと思います
Pros:

清潔感があり、スタッフさんの対応も丁寧だった

Cons:

特にない

2026-06-02 • via Nuitee
F
FUCHUAN • solo_traveller • tw
9
Pros:

Excellent location by walk from Yokohama station

Cons:

Room is small but this is normal in Tokyo/Yokohama area

2026-05-28 • via Nuitee
R
Rosita • solo_traveller • fr
9
2026-05-26 • via Nuitee
紀子 • couple • jp
8
よかったです
Pros:

横浜そごうの中のお店で会食があったため、夫と宿泊しました。
ホテルからの順路もわかりやすく表示されていて、迷わず行くことができました。
7階に宿泊しましたが、外の喧騒も聞こえず快適に過ごさせていただきました。

2026-05-18 • via Nuitee
ニャーニャ • solo_traveller • jp
8
2026-05-17 • via Nuitee
J
Juyeong • solo_traveller • kr
10
2026-05-16 • via Nuitee
R
Rosita • solo_traveller • fr
10
2026-05-14 • via Nuitee
S
shinko • solo_traveller • jp
8
2026-05-14 • via Nuitee