Soul Art Hotel

Hotels
8.8 (571 reviews)
Piazza Carità 32, Scala A Primo Piano , Naples , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Delicious breakfast
Cons:
Noise in rooms
Lack of storage in some rooms
Price might be high

Categories

Cleanliness
8.69
Most reviews highlight the hotel as clean, with some mentions of issues such as low water pressure.
Service
9.16
Reviewers consistently praise the staff for being friendly and accommodating.
Location
9.2
Multiple reviews express satisfaction with the hotel’s central location for exploring the city.
Room Quality
8.15
Some rooms lacked amenities like wardrobes or had noise issues, impacting overall satisfaction.
Amenities
8.68
General positive sentiment but noted absence of some key storage features in rooms.
Value for Money
8.14
Several guests indicate that the hotel is somewhat expensive relative to the offered features.
Food and Beverage
9.19
Breakfast is frequently praised as being varied and delicious.
Overall Experience
9.16
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:29

Property Description

Prime Location:
Located near Palazzo Reale Napoli and Naples National Archeological Museum, Soul Art Hotel offers a convenient base to explore Naples.

Modern Amenities:
Enjoy air-conditioned rooms with a range of facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a balcony with stunning city views.

Delicious Breakfast Options:
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel.

To experience comfort and convenience in the heart of Naples, book your stay at Soul Art Hotel today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

8.8
Based on 571 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
A
Ajay • family_with_children • gb
10
2026-04-11 • via Nuitee
P
Priscilla • couple • fr
9
2026-04-10 • via Nuitee
S
Susanne • solo_traveller • gb
10
Great stay, clean, friendly and would recommend
Pros:

Good location, nice size, comfy bed and good shower, breakfast had good choice, desk was 24 hour, and it felt secure. Large development with other offices, businesses inside, fated entry. Lift access. Based on via Toledo 2-3 min walk to Toledo metro.

Cons:

Some noise from floor above moving furniture or banging for a while. But earplugs sorted that and did not last long. Not a great view overlooking backs of buildings but I did not care was there on business 1 night. Everything else made up for it

2026-04-09 • via Nuitee
I
Ivano Davide • family_with_children • it
9
Pros:

Posizione centrale in citta' molto comodo per visitare il centro vicinissimo alla feramata Toledo della metro.
Ottima colazione e Super Silvia molto gentile e cordiale A Lei do 5 stelle.

2026-04-08 • via Nuitee
M
Mischkot • family_with_children • it
10
Consigliatissimo
Pros:

Esperienza positiva dal check in al check out. Camera spaziosa, pulita e con tutto il necessario, dall’acqua al kit cortesia. Letto comodo, stanza perfettamente insonorizzata. Colazione fornita di tutto, dal dolce al salato. Personale molto gentile e disponibile. Ottima posizione per visitare Napoli. Assolutamente consigliato

Cons:

Tutto perfetto

2026-04-08 • via Nuitee
M
Marian • extended_group • es
8
2026-04-08 • via Nuitee
A
Antonio • couple • es
9
2026-04-06 • via Nuitee
D
Daniele • family_with_children • it
10
2026-04-06 • via Nuitee
Z
Zdravko • couple • ch
8
Modernes und schönes Hotel welches den Zweck hut erfüllt… Sehr gute Lage, zentral aber auch laut :-) Abzug beim Komfort
Pros:

Sehr zentral, sauber, modern, ok Frühstück

Cons:

Leider viel zu kleine Betten… ich konnte nicht gut schlafen… Lüftung im Zimmer ebenfalls nicht vorhanden, mit offenem Fenster zu laut aufgrund des Lärms von Aussen…

2026-04-04 • via Nuitee
G
Giuseppe • couple • it
10
2026-04-03 • via Nuitee
C
Craig • extended_group • nz
9
Great vibe, great location.
Pros:

Really great hotel, facilities were good and clean, staff were very accommodating, location was excellent.

Cons:

A bit difficult to get in the first time. Look for metal gates in middle on building to right of Burger King, and use the key pad on the right of gate to call the reception.

2026-04-02 • via Nuitee
A
Alba • extended_group • it
9
2026-03-30 • via Nuitee
L
Laura • solo_traveller • it
10
ottimo ma non avevo dubbi
Pros:

tutto bene, staff adorabile, hotel molto bello e interessante, nuovo

Cons:

il rumore in reception essendo nello stesso piano

2026-03-27 • via Nuitee
A
Anita • couple • ch
8
Das Hotel ist absolut empfehlenswert.
Pros:

Das Zimmer liegt perfekt. Schneller Zugang zur Metro. Schneller Zugang zum historischen Zentrum.

Cons:

Das Zimmer war für meinen Geschmack war das Zimmer etwas steril in weiss/kalt. Im Sommer sicher wertvoll.

2026-03-24 • via Nuitee
J
Jessica • couple • it
9
Pros:

ALBERGO SUPER CENTRALE.
STAFF SUPER CORDIALE ED EFFICIENTE.

2026-03-23 • via Nuitee
A
Anna • couple • pl
9
Pros:

Personel bardzo pomocny i sympatyczny 👍 Pokoje i cały obiekt czysty i nowoczesny. Lokalizacja genialna.

2026-03-21 • via Nuitee
D
Daniela Alessia • extended_group • it
9
2026-03-19 • via Nuitee
S
Samanta_92 • couple • ch
9
Pros:

Ich hatte einen sehr angenehmen Aufenthalt in diesem Hotel und kann es nur weiterempfehlen. Die Lage ist wirklich hervorragend – alles Wichtige ist in unmittelbarer Nähe und gut zu erreichen, was den Aufenthalt besonders bequem macht.

Auch das Personal hat einen sehr positiven Eindruck hinterlassen: stets freundlich, hilfsbereit und kompetent. Man fühlt sich gut betreut und willkommen.

Insgesamt ein tolles Hotel, das ich jederzeit wieder buchen würde.

Cons:

Leider gab es auch einen negativen Punkt: Die Klimaanlage hat nicht gut funktioniert. Es kam kaum Luft heraus, was den Aufenthalt etwas unangenehm gemacht hat.

2026-03-18 • via Nuitee
C
CRISTINA • couple • gb
8
2026-03-18 • via Nuitee
P
Peter • couple • us
7
Decent hotel
Pros:

Clean

Cons:

Noisy and warm

2026-03-12 • via Nuitee