Soul Art Hotel

Hotels
8.8 (671 reviews)
Piazza Carità 32, Scala A Primo Piano , Naples , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Delicious breakfast
Cons:
Noise in rooms
Lack of storage in some rooms
Price might be high

Categories

Cleanliness
8.69
Most reviews highlight the hotel as clean, with some mentions of issues such as low water pressure.
Service
9.16
Reviewers consistently praise the staff for being friendly and accommodating.
Location
9.2
Multiple reviews express satisfaction with the hotel’s central location for exploring the city.
Room Quality
8.15
Some rooms lacked amenities like wardrobes or had noise issues, impacting overall satisfaction.
Amenities
8.68
General positive sentiment but noted absence of some key storage features in rooms.
Value for Money
8.14
Several guests indicate that the hotel is somewhat expensive relative to the offered features.
Food and Beverage
9.19
Breakfast is frequently praised as being varied and delicious.
Overall Experience
9.16
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:29

Property Description

Prime Location:
Located near Palazzo Reale Napoli and Naples National Archeological Museum, Soul Art Hotel offers a convenient base to explore Naples.

Modern Amenities:
Enjoy air-conditioned rooms with a range of facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a balcony with stunning city views.

Delicious Breakfast Options:
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel.

To experience comfort and convenience in the heart of Naples, book your stay at Soul Art Hotel today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 671 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
M
Martin • couple • at
9
2026-10-28 • via Nuitee
F
Fabrizio • couple • it
9
Ottima sistemazione nel cuore di napoli
Pros:

Posizione ottima, staff gentile e simpatico, colazione varia ed abbondante, letto comodo.

Cons:

Nulla

2026-10-28 • via Nuitee
B
Bernd • family_with_children • at
10
Pros:

Tolles Hotel, stimmungsvoll in einem historischen Gebäude! Zimmer sehr sehr schön, sehr einladendes Frühstück! Lage nahezu perfekt!

2026-10-28 • via Nuitee
A
angeles • couple • es
8
Excelente ubicación
Pros:

Ubicación
Estilo
Amabilidad personal

Cons:

Que no funcionara bien la TV y no se arreglo

2026-10-24 • via Nuitee
S
susana • couple • ar
10
2026-10-21 • via Nuitee
A
Angela • solo_traveller • gb
9
Pros:

Beautiful hotel. Lovely room and breakfast

2026-10-20 • via Nuitee
M
Maria • couple • it
10
Pros:

Tt perfetto stanza grande con piccolo balcone,posto centrale,buona colazione

2026-10-19 • via Nuitee
S
Santiago • family_with_children • es
10
2026-10-17 • via Nuitee
L
Luca • solo_traveller • it
9
Pros:

Albergo molto bello e confortevole nel pieno centro di Napoli, su una piazza lungo via Toledo, a due passi dai Quartieri Spagnoli e a 10/15 minuti a piedi da piazza del Plebiscito

Cons:

Nulla che non mi sia piaciuto.

2026-10-17 • via Nuitee
R
Rosette • extended_group • fr
10
génial
Pros:

grande chambre confort de la literie et le personnel très aimable et disponible

Cons:

rien à signaler

2026-10-15 • via Nuitee
D
De Maio • extended_group • it
9
Pros:

bella la struttura e la camera

Cons:

colazione,

2026-10-15 • via Nuitee
T
taka • couple • jp
9
綺麗で立地の良いお勧めのホテルです。
Pros:

治安が心配されるナポリですが、安心して宿泊できる地区です。
殆どの観光地に歩くのが苦にならなければ、歩いて行けます。
ホテルの周りには飲食店も多く、スカッパナポリにも徒歩10分程度で、
とても便利で快適なホテルでした。
スタッフ方もフレンドリーで感じが良いです。
部屋も改装済みでとても綺麗でした。
公園の前のビルの中にフロントがあるため、初めての際は、分かりにくいです。
また、ビルの入り口は時間帯により鉄の扉にロックを掛けているので、注意して下さい。
お勧めのホテルです。

Cons:

特にありません。

2026-10-12 • via Nuitee
O
Olive • solo_traveller • gb
10
A very pleasant stay in a very good location.
Pros:

The staff were really friendly and helpful. I received a very warm welcome to breakfast by Sylvia which was really special. I loved all of the artwork on the walls of the corridors. The rooms were large and airy and nice decor. Good supplies of hygiene products and in room refreshments.

Cons:

The sound proofing of the room wasn’t amazing so you could hear people in the room beside you.
The entrance to the hotel from the street is a little intimidating on first impression but I did get used to it.

2026-10-10 • via Nuitee
G
García Urpí • extended_group • es
1
2026-10-09 • via Nuitee
C
Corinne • couple • ch
6
Pros:

Lage top 👍🏻 Einfach viiiiel zu laut 😡 Am morgen am zwei kam die mühlabfuhr - direkt vor dem hotel … 2std später die strassenputzmaschinen … dann hatte es um in das gebäude so kommen eine eisentüür - jedesmal wenn diese auf und zu ging hörten wir jeden türschletzter

Cons:

hmmm - glaube ich nicht

2026-10-09 • via Nuitee
C
Cottin • solo_traveller • fr
8
2026-10-07 • via Nuitee
M
maryse • extended_group • be
9
Midden in het centrum, rust en netheid... vriendelijke medewerkers, goed onthazl
Pros:

Super

Cons:

Niets

2026-10-07 • via Nuitee
R
Rosette • extended_group • fr
9
très bon emplacement
Pros:

petit déjeuner parfait , La gentillesse et la disponibilité de Sylvia

Cons:

nous avons pendant notre séjour subit des nuisances sonores importantes dues à des travaux dans l'immeuble.

2026-09-19 • via Nuitee
יונתנוב • family_with_children • il
10
מושלם
Pros:

עצרנו ל2 לילות במלון. המיקום מושלם! הצוות מעולה! ממליצה בחום !!!

2026-09-12 • via Nuitee
A
amir • family_with_children • il
10
Pros:

I had a wonderful stay at this hotel! The staff were incredibly helpful, caring, and welcoming, and they really made us feel comfortable throughout our stay.

The location is perfect—right in the center and close to everything, which made getting around so easy. The hotel itself is new, very clean, and well maintained.

Overall, we had a great experience and would definitely recommend this hotel to anyone visiting the area. I would happily stay here again! ⭐️⭐️⭐️⭐️⭐️

2026-09-07 • via Nuitee