Soul Art Hotel

Hotels
8.8 (571 reviews)
Piazza Carità 32, Scala A Primo Piano , Naples , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Delicious breakfast
Cons:
Noise in rooms
Lack of storage in some rooms
Price might be high

Categories

Cleanliness
8.69
Most reviews highlight the hotel as clean, with some mentions of issues such as low water pressure.
Service
9.16
Reviewers consistently praise the staff for being friendly and accommodating.
Location
9.2
Multiple reviews express satisfaction with the hotel’s central location for exploring the city.
Room Quality
8.15
Some rooms lacked amenities like wardrobes or had noise issues, impacting overall satisfaction.
Amenities
8.68
General positive sentiment but noted absence of some key storage features in rooms.
Value for Money
8.14
Several guests indicate that the hotel is somewhat expensive relative to the offered features.
Food and Beverage
9.19
Breakfast is frequently praised as being varied and delicious.
Overall Experience
9.16
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:29

Property Description

Prime Location:
Located near Palazzo Reale Napoli and Naples National Archeological Museum, Soul Art Hotel offers a convenient base to explore Naples.

Modern Amenities:
Enjoy air-conditioned rooms with a range of facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a balcony with stunning city views.

Delicious Breakfast Options:
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel.

To experience comfort and convenience in the heart of Naples, book your stay at Soul Art Hotel today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

8.8
Based on 571 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
A
Anna • couple • pl
9
Pros:

Personel bardzo pomocny i sympatyczny 👍 Pokoje i cały obiekt czysty i nowoczesny. Lokalizacja genialna.

2026-03-21 • via Nuitee
D
Daniela Alessia • extended_group • it
9
2026-03-19 • via Nuitee
C
CRISTINA • couple • gb
8
2026-03-18 • via Nuitee
S
Samanta_92 • couple • ch
9
Pros:

Ich hatte einen sehr angenehmen Aufenthalt in diesem Hotel und kann es nur weiterempfehlen. Die Lage ist wirklich hervorragend – alles Wichtige ist in unmittelbarer Nähe und gut zu erreichen, was den Aufenthalt besonders bequem macht.

Auch das Personal hat einen sehr positiven Eindruck hinterlassen: stets freundlich, hilfsbereit und kompetent. Man fühlt sich gut betreut und willkommen.

Insgesamt ein tolles Hotel, das ich jederzeit wieder buchen würde.

Cons:

Leider gab es auch einen negativen Punkt: Die Klimaanlage hat nicht gut funktioniert. Es kam kaum Luft heraus, was den Aufenthalt etwas unangenehm gemacht hat.

2026-03-18 • via Nuitee
P
Peter • couple • us
7
Decent hotel
Pros:

Clean

Cons:

Noisy and warm

2026-03-12 • via Nuitee
V
Valentina • solo_traveller • it
10
2026-03-11 • via Nuitee
N
Nicholas • family_with_children • ie
8
Good value hotel, great breakfast. Centrally located.
Pros:

This boutique hotel occupies the first floor in a 1930's Art Deco building, which is pretty cool. The contemporary art on the walls and in the rooms was a highlight. Rooms were a good size and well equipped, clean and modern. The square outside is a noisy intersection, but the noise insulation when the windows were shut was amazing. The breakfast was great, generous, with continental and hot food options. The location is close to retailers, with restaurant options also. For those seeking the Historical sights of Naples, its about a 10 -15 min walk to the old town and Museums, etc. Taxi rank across the street for getting to train stations, Airport.

Cons:

The Hotel could do with some additional external signage to indicate where the hotel reception is (1st Floor), and how to access. Arriving in the evening, there is little sign that the building contains a hotel, and front gate access needs to be granted via an intercom.

2026-03-10 • via Nuitee
A
Audrey • family_with_children • fr
10
2026-03-06 • via Nuitee
N
Nicoletta • solo_traveller • it
10
Pros:

Posizione e camera

Cons:

Colazione un po’ scarsa

2026-03-06 • via Nuitee
N
Nicoletta • solo_traveller • it
10
Pros:

Posizione e la camera

Cons:

Colazione un po’ scarsa

2026-03-06 • via Nuitee
C
Carmelo • extended_group • it
10
Vacanza ottima
Pros:

Posizione centrale ottima accoglienza
Pulizia ottima

Cons:

Tutto ok

2026-03-05 • via Nuitee
E
Eléonore • extended_group • fr
9
2026-02-27 • via Nuitee
K
Krzysztof • couple • pl
10
pobyt długi ala obfitujący w atrakcje.
Pros:

Miłe i bardzo zaangażowane osoby na recepcji. Bardzo dobre śniadanie. Miłe Panie pomagające przy obsłudze śniadania i bardzo zaangażowane z chęcią pomocy.

Cons:

Wszystko OK

2026-02-27 • via Nuitee
A
Akin • extended_group • ch
7
2026-02-26 • via Nuitee
M
Martin • family_with_children • ar
10
Hermosa la tierra del 10
Pros:

Muy lindo todo

Cons:

Nada

2026-02-26 • via Nuitee
S
Simone • extended_group • it
10
TUTTO OTTIMO!
Pros:

Gentilezza,disponibilità,colazione molto abbondante e varia,posizione centralissima,ottima insonorizzazione e qualità del sonno.
Suite molto spaziosa,pulitissima e accogliente.
Assolutamente da ritornarci

2026-02-25 • via Nuitee
V
Vladimir • couple • it
10
Pros:

Ottimo hotel vicino al centro. Colazione ricca e di qualità. Ci ritornerò

2026-02-24 • via Nuitee
M
Mario Salvatore • couple • it
8
Pros:

Camera molto bella, pulita, ottima colazione, ottima posizione

Cons:

La vasca idromassaggio per la quale abbiamo scelto quella stanza era inutilizzabile perché il tappo era rotto. Il personale della reception dopo segnalazione non è intervenuto per risolvere il problema. Peccato

2026-02-23 • via Nuitee
A
Amaia • extended_group • es
10
Estancia maravillosa en Napoli.
Pros:

La ubicación es excelente.
El hotel es muy bonito.
El desayuno perfecto y el personal muy amable.
La bienvenida perfecta, nos ofrecieron café y dulces.

Cons:

Los canales de televisión sólo en italiano.

2026-02-22 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-02-10 • via Nuitee