Soul Art Hotel

Hotels
8.8 (625 reviews)
Piazza Carità 32, Scala A Primo Piano , Naples , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Delicious breakfast
Cons:
Noise in rooms
Lack of storage in some rooms
Price might be high

Categories

Cleanliness
8.69
Most reviews highlight the hotel as clean, with some mentions of issues such as low water pressure.
Service
9.16
Reviewers consistently praise the staff for being friendly and accommodating.
Location
9.2
Multiple reviews express satisfaction with the hotel’s central location for exploring the city.
Room Quality
8.15
Some rooms lacked amenities like wardrobes or had noise issues, impacting overall satisfaction.
Amenities
8.68
General positive sentiment but noted absence of some key storage features in rooms.
Value for Money
8.14
Several guests indicate that the hotel is somewhat expensive relative to the offered features.
Food and Beverage
9.19
Breakfast is frequently praised as being varied and delicious.
Overall Experience
9.16
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:29

Property Description

Prime Location:
Located near Palazzo Reale Napoli and Naples National Archeological Museum, Soul Art Hotel offers a convenient base to explore Naples.

Modern Amenities:
Enjoy air-conditioned rooms with a range of facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a balcony with stunning city views.

Delicious Breakfast Options:
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel.

To experience comfort and convenience in the heart of Naples, book your stay at Soul Art Hotel today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

8.8
Based on 625 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
B
Béla • couple • hu
9
Nagyon tetszett.
Pros:

Segítőkész, kedves személyzet. Nagyon jó az elhelyezkedése.

Cons:

Nincs olyan.

2026-06-05 • via Nuitee
L
leandro • couple • ar
10
Fantástica
Cons:

Excelente ubicación

2026-06-03 • via Nuitee
C
Christa • family_with_children • it
8
Toller Urlaub in sehenswerter Stadt
Pros:

Leckeres Frühstück und freundliches Personal

Cons:

Bidetdusche war fast wie ein Hochdruckreiniger

2026-06-02 • via Nuitee
A
Auretta • couple • it
9
Quasi al top
Pros:

Struttura nuova e funzionale. Personale molto gentile. Posizione fantastica. Stanze insonorizzate. Letto comodissimo. Estetica azzeccata.

Cons:

La colazione è da migliorare: assurdo venire a Napoli e dover prendere il caffè dall’erogatore e il pane in cassetta. Basterebbe poco per il top.

2026-06-02 • via Nuitee
F
Fabrizio • extended_group • it
9
2026-06-02 • via Nuitee
C
casalini • solo_traveller • it
10
2026-05-31 • via Nuitee
A
Adrián • extended_group • sk
10
2026-05-27 • via Nuitee
A
Amin • solo_traveller • us
10
2026-05-27 • via Nuitee
G
Gianluca • extended_group • it
7
Albergo moderno ed elegante in centro, ma poco confortevole.
Pros:

L'albergo è ben arredato, moderno, luminoso. Il personale è cordiale e disponibile. La posizione è perfetta per visitare il centro e raggiungere le principali attrazioni. La colazione è ricca e di buona qualità

Cons:

I letti sono scomodi, materassi di bassa qualità, piuttosto rigidi. Anche i cuscini li ho trovati scomodi. La temperatura delle stanze non si riesce a regolare, essendo previsto solo il riscaldamento, o si accende (e fa caldo) o si spegne e fa freddo. Le stanze sono poco insonorizzate sia verso l'interno (si sentono le voci dalla reception), sia verso l'esterno (rumori, camion netturbini e schiamazzi notturni).

2026-05-26 • via Nuitee
L
Lola • couple • es
7
Pros:

La ubicación sin dudarlo, el desayuno estaba bien pero podría mejorar y el personal muy atento.

Cons:

La señalización del hotel, ya que esta en una finca junto a otros negocios.

2026-05-23 • via Nuitee
B
Bettyjo • couple • us
10
2026-05-20 • via Nuitee
C
Constance • extended_group • gb
10
Fabulous hotel can’t wait to go again
Pros:

Fabulous find , staff very helpful and friendly, immaculately clean , amazing location .

Cons:

Nothing

2026-05-20 • via Nuitee
F
Francesca • couple • it
10
2026-05-18 • via Nuitee
F
Francesca • couple • it
10
2026-05-18 • via Nuitee
F
Francesca • couple • it
10
2026-05-17 • via Nuitee
L
Lia • solo_traveller • at
8
Pros:

Das Hotel als auch die Lage sind sehr zu empfehlen. Das Frühstück ist minimalst und besteht hauptsächlich aus diversen italienischen Kuchen. Kein internationaler Standard beim Frühstück. Das ist sicher verbesserungswürdig.

Cons:

Frühstücksangebot

2026-05-12 • via Nuitee
S
Stephen • extended_group • gb
8
2026-05-12 • via Nuitee
F
Francisco • solo_traveller • br
9
Muito boa no
Pros:

Bom hotel, funcionários atenciosos.

Cons:

Gostamos de tudo.

2026-05-09 • via Nuitee
N
Noemí • couple • es
8
2026-05-08 • via Nuitee
I
ISRAEL • couple • es
8
2026-05-07 • via Nuitee