Canopy By Hilton Philadelphia Center City

Hotels
Canopy by Hilton
9 (817 reviews)
1180 Ludlow Street , Philadelphia , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Delicious food
Cons:
City view disappointment
Soft beds
Noise from neighboring dogs

Categories

Cleanliness
8.39
The hotel was spotlessly clean, although there were some issues mentioned regarding room view and upgrades.
Service
9.36
The staff were consistently described as friendly, accommodating, and helpful throughout the reviews.
Location
9.9
Multiple reviews highlighted the perfect location for walking to main destinations in Philadelphia.
Room Quality
8.85
The rooms were generally described as good-sized and comfortable, with a few issues reported about bed softness.
Amenities
8.38
Amenities were appreciated, especially the dining options, but a few reviews indicated areas for improvement.
Value for Money
8.34
There was some disappointment with extra fees paid for city view rooms that did not meet expectations.
Food and Beverage
9.39
Dining at the hotel received high praise for food quality and service.
Overall Experience
9.36
Overall, guests expressed satisfaction with their stays and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:54

Property Description

Luxurious Accommodation

Experience comfort and style at Canopy By Hilton Philadelphia Center City. Our hotel offers modern and air-conditioned rooms equipped with all the amenities you need for a relaxing stay, including a flat-screen TV, a coffee machine, and a private bathroom. Upgrade to a room with a kitchenette for added convenience during your visit to Philadelphia.

Convenient Facilities

Enjoy the convenience of our on-site restaurant, fitness centre, and business centre during your stay. With free WiFi throughout the property, a 24-hour front desk, and a shared lounge, we ensure all your needs are met. Start your day right with an à la carte breakfast before exploring the nearby attractions.

Prime Location

Situated just steps away from Pennsylvania Convention Center and minutes from Liberty Bell, our hotel is the perfect choice for both leisure and business travelers. Explore the city with ease, as popular museums and landmarks are within walking distance. Book your stay at Canopy By Hilton Philadelphia Center City now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 69 per day.

Location

Guest Reviews

9
Based on 817 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
Alfredo solo_traveller it
8
Buon soggiorno
Pros:

Buon hotel e buona posizione

Cons:

N.a.

2026-04-15 via Nuitee
G
Grant couple us
9
Great, Classie Philly Location
Pros:

Great location, all employees were great except check in employee was just OK, seemed distracted, should have told us to expect a credit hold for $150 more than the actual gross room charge.

Cons:

Only lack of communication noted above

2026-04-07 via Nuitee
3
349sandeepd Family
10
Great location, attentive staff, and clean rooms
Pros:

Loved the weekend stay at Canopy in Center City. Easily walkable from all the major attractions in this part of Philly. The staff are incredibly welcoming and attentive (shout out to Devoni, Felicia, and Brianna)! The rooms are tastefully decorated, very cozy, and clean. You have a repeat customer in me!

2026-04-04 via Tripadvisor
3
396kimberleet Family
10
Great place to stay in the heart of the city
Pros:

This hotel is a beautiful gem. Situated in a perfect spot right next to a lovely center for sitting out in the open air, a quick walk to Reading market for fabulous food, or an easy jaunt to the many significant historical Philadelphia must see areas. Oh, and across from the hotel is a lovely family-owned, fresh, all-natural food market that has great produce to buy for the room. The hotel itself is clean and well decorated with up-to-date art and memorabilia. The room was ritzy enough that we had to ask several times where certain buttons were to turn off lights or on for the ice boxe, lol. The staff were very friendly and pleasant to work with especially Ciara, she went above and beyond to explain everything to us and help us. I would highly recommend this lovely hotel for a great stay.

2026-03-29 via Tripadvisor
A
Andrea couple it
9
Pros:

Hotel molto bello ed elegante, hall di gran gusto e camere abbastanza spaziose. Posizione ottima. Colazione molto buona ma solo à la carte e piuttosto costosa come spesso negli USA.

Cons:

In uno dei giorni del nostro soggiorno non ci è stata rifatta la camera nonostante che avessimo chiesto di ripassare più tardi. Si dovrebbe aggiungere al cartello "do not disturb" anche quello "please make up the room" che non è presente in camera.

2026-03-28 via Nuitee
N
Nancy solo_traveller us
8
Overall, good stay. Will stay here again!
Pros:

Great location, staff very friendly, room is comfortable.

Cons:

In bathroom … no back up toilet paper, only what was on the roll so to speak. Critical. Engineering department brought to room around 1am.

2026-03-18 via Nuitee
M
Mightykeishac Business
10
Fantastic team!
Pros:

This is my second time here in a month. I cannot say enough about the friendliness of the staff. They have been exceptional both times. My rooms have been nice; but make no mistake, the team at this location are the biggest asset and the stars of the show. I will be back again.

2026-03-17 via Tripadvisor
A
Angel solo_traveller us
10
2026-03-10 via Nuitee
M
Michelle Rae solo_traveller us
10
Great boutique hotel to explore philly
Pros:

How beautiful it is and it had everything you need for a pleasent stay

Cons:

No room service

2026-03-08 via Nuitee
S
skipperl2026 Couples
10
Great location and great staff (Ciara)
Pros:

Ciara at the front desk was awesome. She was extremely friendly, accommodating, and more importantly, a pleasure to talk to. Honestly, it was the best check-in experience ever.

Overall, the room has a decent size and pretty quite. I love the location of the hotel very much - almost 6 - 10 minutes to everywhere I want to go.

2026-03-02 via Tripadvisor
6
683puimanl Solo travel
10
Best place to stay in Philly
Pros:

I always chose this hotel when I go to Philly. The staff is always willing to help and welcoming. The location is more than perfect, a 10-minute walk to visitor center and independence hall, and 10-minute drive to Amtrak station.
The room is spacious and has a door that seperates the bed zone and the living zone, which really helps insulate noise from the hallway. Try to ask for a room facing the office building, almost no traffic noise there. I also like the shades that block the sun to give you a sound sleep whole night.

2026-02-28 via Tripadvisor
A
Adrian Aldrete extended_group ca
9
Pros:

Location

Cons:

Kitchen

2026-02-27 via Nuitee
B
bertha family_with_children us
10
My stay was short, however, the staff took good care of my daughter and I.
Pros:

I stayed at the canopy to attend my sister in laws funeral on 2/19. I was gone the majority of 2/19 due to her burial being held in Newton, PA. When I tell you your staff went above their job. I needed a place to change and they opened a transfer space for my daughter and I, after holding on to our things for the majority of the day! I was very grateful!

Cons:

I would say the rooms seem a bit dusty and need more lighting!

2026-02-23 via Nuitee
8
840kristit Business Roanoke, Virginia
10
Stellar Staff
Pros:

I recently stayed at this charming property for a conference in January.  Never having been to Philadelphia, I had no idea what to expect.
My experience was truly wonderful!  The location of the hotel is so convenient to downtown - close to the historic market, a quick walk to the Liberty Bell and lots of restaurants and shops, as well as the convention center. 
The hotel's lobby was warm and inviting; the rooms were a good size with very comfortable beds, adequate storage for clothing and a spacious enough bathroom that I didn't feel cramped while getting ready in the mornings.  I enjoyed the Nespresso machine in my room, and while I didn't use it, the cooling drawer was nice to have as well.  The aesthetic was very modern/urban and different, but the very best feature of this hotel was the staff.  From the bellmen to the front desk to the housekeepers - everyone was friendly and attentive.  A specific shoutout to Sony, who helped me with a question about my room prior to my arrival.  He went the extra mile to make sure I was comfortable in a lovely, quiet room with a beautiful city view!   He and Ciara were both great.  I wish I knew the name of the housekeeper who cleaned my room as well because she was fantastic.  These days there are so many choices for lodging, properties work hard to differentiate themselves from the competition.  The best, most effective way to do that is to leave an indelible impression of care.  From what I experienced, the staff at the Canopy by Hilton in Philadelphia understood that assignment.  I hope my travels will bring me back to Philly soon.

2026-02-18 via Tripadvisor
J
jennyjQ4028YI Solo travel
10
Great service, clean property
Pros:

I loved everything about my stay here. Devon at the front desk gave me a ton of great info about the area. Miss Shannon in housekeeping brought me 2 extra blankets and was super pleasant.

2026-02-14 via Tripadvisor
E
Escape23095628207 Solo travel Philadelphia, Pennsylvania
10
Customer Service superstar
Pros:

Yedidah and Breana are the absolute best Hilton hire them to run all their hotels absolutely amazing made my stay so good

2026-02-14 via Tripadvisor
D
Dana extended_group us
10
2026-02-10 via Nuitee
P
Patrick couple us
8
Staff saved the day with attention to requests
2026-02-09 via Nuitee
T
Tracie couple us
9
The hotel is lovely and conveniently located. Im in trouble. i have been kidnapped was a bit price, but i would stay t
Pros:

The location. The cleanliness. The hotel staff

Cons:

Room was too cold and cold not co trol the temp with the thermostat

2026-01-31 via Nuitee
M
Maha solo_traveller sa
10
2026-01-27 via Nuitee