The Wellington Arms - Basingstoke-Reading

Hotels
9 (1460 reviews)
Basingstoke Road , Heckfield , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Comfortable rooms
Beautiful decor
Cons:
Cleanliness issues
Parking difficulties during events

Categories

Cleanliness
7.5
There were significant issues with cleanliness, including unclean bathrooms and unpleasant odors.
Service
9.5
The staff were consistently praised for their friendliness and professionalism.
Location
9
The location was generally well-received, though parking was noted as a concern during busy periods.
Room Quality
9
Rooms were described as cozy and comfortable, with some positive mentions of decor.
Amenities
8.5
Amenities were satisfactory; however, some issues with the wifi and fitness center location were noted.
Value for Money
9.5
Guests felt they received good value based on the service and experience overall.
Food and Beverage
9.5
Food, including breakfast, received positive feedback, being described as delicious and well-prepared.
Overall Experience
9.5
Despite some cleanliness issues, the overall experience was positively highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:26

Property Description

Luxurious Garden and Terrace
Experience a tranquil stay at The Wellington Arms with its captivating garden and relaxing terrace, perfect for unwinding after a day of exploration.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a delightful selection of dishes and beverages to satisfy your cravings.

Convenient Amenities
Benefit from the 24-hour front desk, luggage storage, and complimentary WiFi during your stay, ensuring a seamless and enjoyable experience at The Wellington Arms.

Book now to immerse yourself in the charm and comfort of The Wellington Arms in Heckfield.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1460 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
B
Ben • solo_traveller • gb
6
Cons:

The doors slam shut when they close which wakes up the next door. I know that this is a fire safety feature but I'm sure that they can be made quieter.

2026-07-16 • via Nuitee
S
Sandra • family_with_children • se
8
Fint hotell med bra läge och god frukost.
Pros:

Läget och frukosten. Smidigt med sen incheckning.

Cons:

På grund av det soliga och varma vädret var ett av våra rum som en bastu. Trots fläkt var rummet alldeles för varmt och det var svårt att sova under natten.

2026-07-14 • via Nuitee
J
Jonathan • solo_traveller • de
9
2026-07-14 • via Nuitee
I
Ian • couple • gb
10
Very pleasant staff. Really nice hotel and bar.
Pros:

Spacious and clean.

Cons:

Nothing

2026-07-13 • via Nuitee
G
Guerly • extended_group • gb
2
Overpriced, uncomfortable, no AC.
Pros:

Receptionist tried to be helpful.

Cons:

This isn’t a 4 star hotel. Not for facilities or service. It’s really a pub with some poor quality and dated rooms. The hotel is misrepresented in the photos and website and overpriced.

Our room was crammed (not charming), the sofa bed for our son was bumpy and hard. The hotel is on a very noisy road so you can’t open the windows. There’s no air conditioning and rooms are unventilated and unbearably hot, with small fans that provide no respite. The walls and roof provide no insulation in the summer. An outside temperature of about 28 degrees felt like 35 inside, we had very little sleep.

2026-07-12 • via Nuitee
R
Richard • couple • gb
10
2026-07-11 • via Nuitee
L
LOUISE • couple • gb
10
2026-07-07 • via Nuitee
L
LOUISE • couple • gb
10
2026-07-07 • via Nuitee
K
Karl-Heinz • solo_traveller • de
9
2026-07-05 • via Nuitee
L
Laura • couple • gb
4
Disappointing - trying to be something it’s not and can’t get basics right like having pillow protectors
Pros:

Hotel manager and breakfast manager were very professional and friendly. Nothing was too much trouble.
Breakfast was lovely and beautiful produce.

Cons:

No pillow protectors, no mattress protector, no duvet (just a sheet?), cups are insufficient for the coffee machine, wardrobe door knob missing so was just a sharp screw, shower gel and shampoo canisters empty, steps upstairs to the room are dangerous and tread had come off sitting waiting to be fixed causing a trip hazard, work van on the car park with lads smoking cannabis and drinking lager, asked the barmaid for specials and to know the steak cuts and she just gave us a menu.
Restaurant food was nice but way over priced (£20 for a burger and fries/£14 prawn cocktail).

2026-07-04 • via Nuitee
J
James • solo_traveller • ie
5
2026-07-02 • via Nuitee
J
Joseph • solo_traveller • gb
8
Nice
Pros:

Location, price, food, staff

Cons:

Cleanliness,

2026-07-02 • via Nuitee
B
Bradford • solo_traveller • gb
10
Amazing Food and Bedrooms
Pros:

This is a quality run traditional old pub with beautiful interiors in both the dinning areas and the rooms. Just a short drive out of Reading and well worth the effort to get out of the city.

Cons:

Only small issue is proximity to the road, which on the East side rooms can get a tiny bit noisy. In summer with windows open it’s more noticeable. This is not prohibitively loud so it’s still easy to get a good nights sleep.

2026-07-02 • via Nuitee
D
Dee • solo_traveller • gb
10
2026-07-02 • via Nuitee
L
Lindy • couple • gb
7
We would be happy to stay there again as the location was ideal.
Pros:

Good location, and friendly staff.
Good choice of breakfast.

Cons:

It was a warm day and although a fan was put into our room, the room was stifling.
Opening the windows did not help as there was some kind of industrial fan making a noise. Do not know if it came from the kitchen.

2026-07-01 • via Nuitee
M
May • extended_group • es
8
Very enjoyable
Pros:

Excellent menu,cooked and presented well.

2026-06-30 • via Nuitee
D
Dawn • solo_traveller • gb
6
Pros:

Beautiful setting, lovely venue for a special occasion, tables were set out beautifully.

Cons:

We had booked in advance for a surprise 25th wedding anniversary meal. There were 16 of us in total, and we had to choose our meals and pay a £10 deposit well over a week before we were due. This wasn't a problem, however when it came to the day of our meals we were told that some were no longer available and we had to choose a different ones?
The rooms were lovely, but no air con and it was stifling. 1 bottle of luke warm water, tiny cups and fancy teas & espresso coffees, it would have been nice to have a selection & an instant coffee.
Sounds picky but it was pricey.

2026-06-30 • via Nuitee
D
david • couple • gb
5
2026-06-28 • via Nuitee
L
Lancaster • couple • gb
8
enjoyed it
Pros:

Good quality property with a lot of nice little touches which you only expect in expensive places, bath robes and good towels for example

2026-06-28 • via Nuitee
J
JAMES • couple • ie
8
very happy.
2026-06-27 • via Nuitee