The Wellington Arms - Basingstoke-Reading

Hotels
9 (1421 reviews)
Basingstoke Road , Heckfield , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Comfortable rooms
Beautiful decor
Cons:
Cleanliness issues
Parking difficulties during events

Categories

Cleanliness
7.5
There were significant issues with cleanliness, including unclean bathrooms and unpleasant odors.
Service
9.5
The staff were consistently praised for their friendliness and professionalism.
Location
9
The location was generally well-received, though parking was noted as a concern during busy periods.
Room Quality
9
Rooms were described as cozy and comfortable, with some positive mentions of decor.
Amenities
8.5
Amenities were satisfactory; however, some issues with the wifi and fitness center location were noted.
Value for Money
9.5
Guests felt they received good value based on the service and experience overall.
Food and Beverage
9.5
Food, including breakfast, received positive feedback, being described as delicious and well-prepared.
Overall Experience
9.5
Despite some cleanliness issues, the overall experience was positively highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:26

Property Description

Luxurious Garden and Terrace
Experience a tranquil stay at The Wellington Arms with its captivating garden and relaxing terrace, perfect for unwinding after a day of exploration.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a delightful selection of dishes and beverages to satisfy your cravings.

Convenient Amenities
Benefit from the 24-hour front desk, luggage storage, and complimentary WiFi during your stay, ensuring a seamless and enjoyable experience at The Wellington Arms.

Book now to immerse yourself in the charm and comfort of The Wellington Arms in Heckfield.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1421 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
G
Gordon solo_traveller gb
9
Very comfortable. Will be back.
Pros:

Friendly staff, room beautifully presented and evening meal exceptional quality.

Cons:

The pendant light in the bedroom is too low so kept hitting my head on it. Other than that it was brilliant

2026-05-16 via Nuitee
M
Matthew solo_traveller gb
10
Lovely hotel that was very comfortable and staff were excellent
Pros:

Superb in all aspects. A proper inn hotel. Great comfort in the room and staff were great. Felt comfortable enough wearing my slippers to the bar ;-) Food was great and felt it was very good value for money.

2026-05-12 via Nuitee
J
Jo solo_traveller gb
10
2026-05-12 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Lovely place to stay, too notch food. Friendly helpful staff, and lovely and clean. Will be visiting again.

Cons:

Everything was superb

2026-05-12 via Nuitee
K
Kathleen solo_traveller gb
8
2026-05-06 via Nuitee
P
Penelope couple gb
10
Our third time staying here very good
2026-05-06 via Nuitee
M
Matthew solo_traveller gb
10
2026-05-05 via Nuitee
A
Andrew solo_traveller gb
10
Highly Enjoyable stay at The Wellington Arms
Pros:

Fantastic staff and food was very good overall (Saturday dinner was fabulous!!)
Loved the spacious bathroom and the bedroom, overall, was very good.

Cons:

Tiny criticism.. but please can you serve fresh croissants and pain au chocolat pastries for breakfast ? The pastries were very stale ..
That's my ONLY criticism for what was, overall, a very enjoyable stay !!

2026-05-04 via Nuitee
A
Angela couple gb
10
I was very impressed with the property. Staff very polite and welcoming
Pros:

The property was definitely stylish and very comfortable. Very good quality in the room

Cons:

Nothing

2026-04-21 via Nuitee
M
Merril couple gb
9
Convenient well equipped hotel with pleasant staff and good breakfast
Pros:

In a convenient position for visiting family. Very pleasant hotel with comfortable well equipped rooms. Have stayed here twice before and never been disappointed. Excellent includ breakfast

Cons:

No complaints

2026-04-17 via Nuitee
L
Laura solo_traveller gb
10
Pros:

The rooms far exceeded expectations and were top quality - from the plush carpets to the soft bedding to the excellent shower with Cowshed products and a lovely selection of teas and coffees in the room. We live in London and we were there for a wedding nearby but will definitely be back to explore the local area

Cons:

Nothing

2026-04-15 via Nuitee
S
Sarah solo_traveller gb
8
Great location, excellent facilities, yummy breakfast, my room lacked privacy.
Pros:

Good location, room well appointed, lovely bathroom.

Cons:

No privacy on the window looking out to the beer garden. Think the net curtains had been removed.

2026-04-09 via Nuitee
C
Clare solo_traveller gb
9
2026-04-07 via Nuitee
T
Tania couple gb
7
Good for a one night stay.
Pros:

Lovely sized bedrooms, simply decorated. Double bed, would have been nice to have King size, more than enough room for one. Sofa was comfortable, but a couple of cushions , for decor would be a nice touch.
Bathroom huge, and fabulous shower.
Great location and very quiet.

Cons:

Breakfast was standard, although I have never seen quite such a small serving of beans! A teaspoon at the most, a quarter of a tomato, sausage egg and mushroom, and half a slice of toast. There were cereals, tea, coffee juice and pastries and yogurt and fruit, so we filled up on that.
WiFi was a bit ropey, I'm sure it was a one off, but very annoying as we had to keep going down to reception to get a signal and log in.

2026-04-05 via Nuitee
P
Paul solo_traveller gb
10
Amazing Relaxing time
Pros:

Everything ,My Go to Relax place

Cons:

Nothing

2026-04-05 via Nuitee
G
Garik solo_traveller gb
8
2026-04-01 via Nuitee
C
Charlie couple gb
5
Lovely staff, lovely breakfast, uncomfortable room
Pros:

Clean room, lovely friendly staff and good breakfast.

Cons:

The robes were very hard and scratchy and the room got unbelievably hot in the middle of the night (we did find a fan in the wardrobe) The bed was extremely hard so we hardly slept. I know mattress softness is personal preference but we found it very hard to sleep. We're having our wedding reception next year and staying in the honeymoon suite which I hope will be a bit more comfortable. Also it said online there would be a bath but there was only a shower so I was a bit disappointed.

2026-03-30 via Nuitee
M
Martin Tigwell solo_traveller gb
10
Great stay.
Pros:

Great service, great food and cracking nights 🌙 sleep 😴 dog 🐕 pack excellent.

2026-03-29 via Nuitee
G
Grace solo_traveller hk
7
2026-03-25 via Nuitee
A
Anthony extended_group gb
10
just right for a brief stay
Pros:

everything

Cons:

NA

2026-03-23 via Nuitee