Hotel & Suites en Cuenca, Venue Batán

Hotels
9.2 (82 reviews)
AV 12 DE ABRIL GUAYAS , Cuenca , ec

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great breakfast
Good location
Cons:
Closets smell bad
Rooms need refresh
Minor staff issues

Categories

Cleanliness
8.38
Closets smell bad, negative sentiment noted.
Service
9.35
La atención del personal was appreciated, with minor issues.
Location
9.89
Excellent location near medical appointment and river view.
Room Quality
8.34
Rooms needed a refresh; painting and new flooring would be great.
Amenities
9.37
Facilities are modern and well maintained.
Value for Money
9.33
Good value considering the comfort and convenience.
Food and Beverage
9.38
Delicious breakfast and overall food quality appreciated.
Overall Experience
9.55
Overall pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:04

Property Description

Luxurious Accommodation
Venue Hotel, a 4-star property in Cuenca, offers a perfect blend of comfort and elegance. Each room features modern amenities like a flat-screen TV, private bathroom, and a balcony with stunning city views. Some rooms even boast picturesque river views and a cozy patio for relaxation.

Convenient Facilities
Guests can enjoy free WiFi throughout the property, 24-hour front desk service, and airport transfers for a hassle-free stay. The hotel also provides free private parking, a garden to unwind, and a restaurant and bar for delightful dining experiences.

Prime Location
Situated just 2.7 km from Pumapungo Museum, Venue Hotel is close to various attractions including Tomebamba River and Modern Art Museum. With easy access to the airport, this hotel is the ideal choice for travelers seeking luxury and convenience.

Book your stay at Venue Hotel now for an unforgettable experience in Cuenca!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

9.2
Based on 82 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
F
Fernanda • family_with_children • ec
10
cómoda
Pros:

La habitación, el agua caliente y el buen desayuno.
Además esta cerca al lugar adonde realizaría la cita médica

Cons:

Que la puerta del garaje la dejaron abierta en la madrugada

2026-01-19 • via Nuitee
F
Fausto • family_with_children • ec
9
Buen servicio
Pros:

La atención del personal

Cons:

Un foco estaba quemando pero nada mas

2026-01-19 • via Nuitee
M
mazo04 • family_with_children • ve
9
la mejor noche, lindo amanecer
Pros:

La vista es genial, la suite es grande

Cons:

el parqueadero es incomodo , la distribicion es en forma triangular y dificil de parquear, la suite incluye un sofa cama pero no hay sabanas ni almohadas extras para poder utilizarlo, eldesayuno es bueno pero es incomodo el bufe ,para servirse porque todo esta pegado y uno choca con otros comensales al nomento de servirse, no hay ascensor.

2026-01-07 • via Nuitee
J
Jaramillo • extended_group • ec
10
2026-01-04 • via Nuitee
A
Andy • family_with_children • ec
9
2026-01-01 • via Nuitee
C
Carlos • solo_traveller • ec
10
2025-12-06 • via Nuitee
O
Otalvaro • solo_traveller • co
9
Pros:

Muy bonito y elegante

Cons:

El personal de cocina, poco amable

2025-11-29 • via Nuitee
C
Chele_s • family_with_children • sv
9
2025-10-13 • via Nuitee
A
Andrea • couple • ec
10
2025-10-10 • via Nuitee
F
francisco • extended_group • ec
10
2025-09-18 • via Nuitee
P
Paola • solo_traveller • ec
9
Modern and clean
Pros:

All is New! Clean and comfortable. River view of the restaurant is amazing.

Cons:

Closets smell bad

2025-09-04 • via Nuitee
C
Carlos • solo_traveller • ec
10
2025-08-31 • via Nuitee
A
Andres • family_with_children • ec
8
Pros:

Bien el desayuno

2025-08-28 • via Nuitee
N
Nahomi • family_with_children • ec
10
Instalaciones limpias, cómodas, amplias y delicioso desayuno.
Pros:

Instalación muy linda y moderna

Cons:

Nada

2025-08-24 • via Nuitee
R
Richard • solo_traveller • us
8
Nice stay in a great location.
Pros:

Location and breakfast

Cons:

Rooms needed a small refresh. Painting and new flooring would be great.

2025-08-22 • via Nuitee
S
Sánchez • couple • ec
10
2025-07-17 • via Nuitee
J
Jose Carlos • couple • ec
9
2025-07-11 • via Nuitee
M
Mariela • partner
10
Pros:

Súper limpio, todos muy amables, súper recomendado.

2025-05-29 • via Nuitee
R
Rafael • review category business travellers • ec
10
Exceptional
2025-05-20 • via Nuitee
M
Mark • group • ec
10
Fabulous
Pros:

The location and breakfast was exceptional

2025-05-14 • via Nuitee