Desatu Hotel

Hotels
9.2 (110 reviews)
Komplek Center Point Blok D-1 , Medan , id
+62 812-6532-8711

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and quiet rooms
Cons:
Cleanliness issues
Limited facilities

Categories

Cleanliness
8.25
Bedsheets/pillowcases/towels were not very clean.
Service
9.72
Staff is helpful and friendly; overall courteous and efficient.
Location
10
Great central location, near amenities and transport.
Room Quality
9.21
Room space is adequate for a short stay; clean and quiet.
Amenities
8.74
Limited facilities, but good hotel essentials provided.
Value for Money
9.2
Good value choice for budget travelers seeking comfort.
Food and Beverage
8.75
Nearby eateries available; limited in-hotel food options.
Overall Experience
9.74
Enjoyable stay with good services and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:21

Property Description

Convenient Location
Desatu Hotel is ideally located in Medan, just a stone's throw away from popular attractions such as Maimun Palace and Medan Grand Mosque. Situated a mere 800 meters from Medan Train Station, our guests enjoy easy access to transportation hubs and key landmarks.

Comfortable Accommodation
Experience comfort at its best in our well-appointed rooms featuring air conditioning, flat-screen TVs, and some with stunning city views. Rest easy on our cozy bed linen and plush towels provided in every room for a relaxing stay.

Amenities Galore
Enjoy the convenience of on-site amenities including a 24-hour front desk, ATM, free WiFi, hairdresser's services, and a business center. Whether you're here for business or leisure, Desatu Hotel ensures a seamless and enjoyable stay for all guests.

Book your stay at Desatu Hotel now and indulge in a delightful blend of comfort and convenience during your Medan getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.2
Based on 110 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 9.21
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
T
tri • solo_traveller • id
8
2026-08-20 • via Nuitee
D
David • solo_traveller • au
8
A decent place to stay and well located for the train station to the airport and the mall
Pros:

There is no hotel restaurant, although quite a nice restaurant adjacent.

Cons:

No mini bar. Toilet/bathroom was a bit small

2026-08-09 • via Nuitee
F
frédéric • solo_traveller • fr
5
Not good
Pros:

Mastress confortable

Cons:

They give you tea bag and nescafe but no water ….. and no kettle !!!!! They Said they’ll bring one but ….. no ……
Tv channel shitty

2026-08-06 • via Nuitee
J
jom cuti dot com • solo_traveller • my
4
Pros:

No restoran, no breakfast, no iron, no hair dryer, no water heater.

Cons:

Tiada restoran di hotel, tiada sarapan pagi, tiada seterika, tiada pemanas air, tiada kettle, tiada pengering rambut

2026-07-25 • via Nuitee
N
Nadia • family_with_children • id
8
2026-07-15 • via Nuitee
T
toshiyuki • solo_traveller • kh
4
2026-07-05 • via Nuitee
P
PascalT • couple • fr
7
2026-06-29 • via Nuitee
M
Maraea • couple • au
10
Pros:

Location

2026-06-13 • via Nuitee
N
NoorBazura • family_with_children • my
10
Pros:

So easy...staff good.. location good...train station very near..grab easy to get..

Cons:

Bising sikit sbb ada bar ..but still ok..I

2026-06-02 • via Nuitee
F
Faisal • family_with_children • id
8
Kesan yang berbeda. Seperti di honkong
Pros:

Dekat sama mal.

Cons:

Makanan sulit. Cuman ada mal

2026-05-27 • via Nuitee
I
Isabel • solo_traveller • de
10
Pros:

Das Zimmer war luxuriöses und sauber und das Hotel hat eine sehr gute Lage. Selbst nachts ist der Eingang des Hotels noch einladend, weil die Straße schön beleuchtet ist. Ich habe mich als alleinreisende Frau sehr sicher gefühlt.

2026-05-06 • via Nuitee
S
Sartono • solo_traveller • id
7
Pros:

Dekat dengan pusat perbelanjaan Mall

2026-04-27 • via Nuitee
S
Sartono • solo_traveller • id
7
Pros:

Dekat dengan pusat perbelanjaan dan makan

2026-04-27 • via Nuitee
A
A • solo_traveller • kr
10
2026-04-24 • via Nuitee
J
Jasmin • solo_traveller • at
10
Pros:

Wir fanden das Hotel spitze! Man ist zu Fuß in ein paar Minuten am Bahnhof und nebenan befindet sich eine Mall. Die Mitarbeiter waren überaus freundlich und zuvorkommend. Das Zimmer war klein (besonders das Badezimmer), aber sauber und gemütlich. Wasser gab es ebenfalls in Wasserspendern am Gang. Top Hotel aus unserer Sicht!

2026-04-24 • via Nuitee
J
Joas • solo_traveller • nl
10
Perfect!
Pros:

The staff was so kind and helpful. Very warm start of our holiday. The room had everything we needed and the bed was perfect! We slept very well here.
Location is also perfect with lots of very good coffee rooms nearby. Thanks Desatu for the good time we had here! :)

Cons:

Nothing

2026-04-21 • via Nuitee
S
Sheikh Zulhairi • solo_traveller • my
10
Pros:

Berdekatan dengan Centre point Mall dan Stasiun (station) keretapi.. banyak restoran makanan yg enak.. really like it

2026-04-20 • via Nuitee
R
Rahmat • solo_traveller • nl
7
Goede locatie, goede prijs kwaliteit verhouding
Pros:

Locatie

Cons:

Zeer gehorig, slechte TV

2026-03-28 • via Nuitee
D
Desmond • solo_traveller • au
8
Pros:

Very close to train station and shopping centre

2026-03-06 • via Nuitee
J
Jason • solo_traveller • id
8
Everything is great, just cleanliness of bed sheet and cockroaches issue
Pros:

Location was great

Cons:

Just sometime bed sheet got stains on it and cockroaches crawled out from the bathroom drainage pipe

2026-02-28 • via Nuitee