Alterhome Apartamento Plaza de Cibeles II

Hotels
5 (2 reviews)
42 Calle de San Marcos, Madrid, 28004 , Madrid , ES
34-919-031160

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Pets allowed

Facilities

Terrace
Garden
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance

Property Description

Outdoor Pool and Terrace
Enjoy the outdoor pool, terrace, and garden offering a relaxing retreat in the heart of Madrid.

Fully-equipped Kitchens and Balconies
Experience the convenience of air-conditioned rooms with kitchens, private balconies, and modern amenities.

Central Location
Conveniently situated a short walk from Gran Via and Puerta del Sol, explore popular attractions with ease.

Don't miss the chance to stay at Alterhome Apartamento Plaza de Cibeles II for a centrally-located and comfortable Madrid experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

5
Based on 2 reviews
N
Nadine
2
Pros:

Apartment is located near Gran Via, and a short walk from a supermarket, bars and restaurants.

Relatively clean, but bathroom extremely dated and shabby.

Lady at check in didn’t know how to access the pool, and there was no concierge on reception when I went in or out, so no one to ask. The door accessing the back of the property was always locked.

I booked this apartment for the pool - so not gaining access ruined it.

Additional cleaning fee of €49 should be factored into the initial costs, as it’s not optional.

No use of pool, garden, and no luggage store, so have no option but to pay additional €30 early check in fee if arriving slightly before 4pm.

€150 deposit withheld for over a week after my stay.

I reported a damage at the property on check in, and the owner has deducted money from my deposit despite them acknowledging the report on check in. They have refused to refund the full deposit held, and Expedia can’t assist in recovering this.

The additional costs and charging me for damage I didn’t cause ruined the experience for me.

2022-09-08 • via Nuitee
T
Trinh • family
8
Pros:

The stay was great, had some communication issues with things not being mentioned such as extra 49 euro cleaning fees and 150 euro deposits expected to pay outside the Expedia booking. Felt a bit sketchy. But when we arrived all was well the pool was wonderful and the space was comfortable. I would stay again aside from those issues. Although a bit on the pricey side for the additional fees.

2022-07-31 • via Nuitee