Super Hotel Tottori Ekimae

L'étroitesse des lieux : chambre, salle de bain.

アメニティは5点までと制限があった

Chambre un peu petite

Odeur de renfermé très pénible sur l'étage et dans la chambre
Très petite chambre

Extremely small rooms and a blind window

화장지가 너무 얇아서 쓰기불편함

即便室內燈光全開仍不到非常明亮(但閱讀尚能接受)、浴室較為窄小。

飯店停車不是平面的

I booked two rooms for two nights, followed by three rooms for the third night. Despite staying at the same hotel, we were required to check out, bring all our luggage downstairs, and check in again.

Housekeeping was very disappointing. Our rooms were not cleaned on the first day despite displaying the "Make Up Room" sign. When we checked in again, two rooms were still uncleaned.

Following our complaint, the hotel decided to move us to another floor. However, a male staff member entered my room and demanded an additional room charge because I had used one of the rooms for approximately 5–10 minutes before being informed of the room change.

All three rooms had already been paid for. I was being charged again simply because I had briefly used a room that the hotel had assigned to me.

The staff member even photographed the used bed, questioned why I had used the room, and claimed he could no longer offer it for sale online. This was completely unreasonable.

His behaviour was rude, confrontational, and extremely unprofessional. Entering my room to demand payment was particularly unacceptable. The situation was made worse by the lack of staff who could clearly explain the issue in English. T

his unnecessary confrontation also made me late for an appointment.

When I returned to the hotel, I was immediately charged for the additional room. My request to pay by credit card in my home currency was also refused, and I was told to pay in Japanese yen.

This experience caused unnecessary stress and completely ruined my impression of the hotel. The poor housekeeping, lack of communication, disrespectful treatment, and unjustified additional charge are unacceptable.

I strongly urge hotel management and Booking.com to investigate this incident and arrange a refund of the additional room charge.

I would not recommend this hotel based on my experience.

I booked two rooms for two nights, followed by three rooms for the third night. Despite staying at the same hotel, we were required to check out, bring all our luggage downstairs, and check in again.

Housekeeping was very disappointing. Our rooms were not cleaned on the first day despite displaying the "Make Up Room" sign. When we checked in again, two rooms were still uncleaned.

Following our complaint, the hotel decided to move us to another floor. However, a male staff member entered my room and demanded an additional room charge because I had used one of the rooms for approximately 5–10 minutes before being informed of the room change.

All three rooms had already been paid for. I was being charged again simply because I had briefly used a room that the hotel had assigned to me.

The staff member even photographed the used bed, questioned why I had used the room, and claimed he could no longer offer it for sale online. This was completely unreasonable. 

His behaviour was rude, confrontational, and extremely unprofessional. Entering my room to demand payment was particularly unacceptable. The situation was made worse by the lack of staff who could clearly explain the issue in English. T

his unnecessary confrontation also made me late for an appointment.

When I returned to the hotel, I was immediately charged for the additional room. My request to pay by credit card in my home currency was also refused, and I was told to pay in Japanese yen.

This experience caused unnecessary stress and completely ruined my impression of the hotel. The poor housekeeping, lack of communication, disrespectful treatment, and unjustified additional charge are unacceptable.

I strongly urge hotel management and Booking.com to investigate this incident and arrange a refund of the additional room charge.

I would not recommend this hotel based on my experience.

ขนาดห้องพัก

Bathroom poor design , just workable but not comfortable. Annoying mixer tap. Pillows I tried a few on offer , none scored an A but at least there were choices.