Parkway inn Hotel & Spa

Hotels
Independent
8 (39 reviews)
Jafar Jabbarli 29, Baku, AZ1065 , Baku , AZ

Facilities

Free breakfast
Full-service spa
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Helpful employees
Great breakfast
Modern rooms
Cons:
Poor room management
Smoking smell
Unresponsive staff

Categories

Cleanliness
7.25
Rooms are clean, but there are issues with room type and cigarette smell.
Service
6.75
Service quality was subpar; staff were unresponsive and unhelpful.
Location
7.75
Hotel location not in a nice area, though amenities are nearby.
Room Quality
7.25
Issues with room type and quality, noise from the road.
Amenities
9.25
Modern rooms and good breakfast; many nearby amenities.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
9.25
Breakfast was highly praised.
Overall Experience
8.25
Overall, a good hotel experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:43

Property Description

Experience unmatched luxury and comfort at Parkway Inn Hotel & Spa, where relaxation meets sophistication in the heart of Baku.

Spa & Wellness
Pamper yourself with rejuvenating spa treatments, including massages and body therapies, ensuring a tranquil escape within our vibrant city. Complement your experience with a soothing session in our sauna or a refreshing swim in the indoor pool.

Gourmet Dining
Indulge in delightful culinary offerings at our on-site restaurant, or grab a quick snack from the coffee shop. Enjoy a complimentary buffet breakfast daily, along with room service for those cozy nights in.

Convenient Amenities
With complimentary Wi-Fi, concierge services, and express check-in/out, your stay is seamless and stress-free. Plus, our individually decorated rooms feature heated floors, down comforters, and LCD TVs for an inviting atmosphere.

Book your unforgettable stay at Parkway Inn Hotel & Spa today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GYD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8
Based on 39 reviews
Cleanliness: 7.25
Service: 6.75
Location: 7.75
Room Quality: 7.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.25
K
Klarna
8
Pros:

Albergo molto carino, staff sempre disponibile, colazione molto buona e abbondante. Ero qui per la Formula 1 a Baku e il circuito è raggiungibile con una passeggiata di circa 15/20 minuti. L’unico problema é stato mentre facevo il checkout e controllavo che avevo preso tutte le mie cose g l’ho trovato un posacenere pieno di sigarette nel comodino accanto al letto. Non avevo il tempo per dirlo al reception dato che il taxi stava arrivando per portarmi all’aeroporto. A parte questo mi è piaciuto molto l’albergo!

2025-10-06 via Nuitee
G
Gianni
2
Pros:

Horrible experience but the employees were helpful, hotel location not in a nice area

2025-09-24 via Nuitee
K
Kseniia
10
Great time in Baku!
Pros:

Modern rooms. Great breakfast. Friendly host.

Thank you for everything Vladimir!!!

2025-09-17 via Nuitee
S
Sunay
8
Otele giriş -çıkış saatleri. -Otel rezervasyon ücr
Pros:

Kahvaltı çok iyi.
Otele giriş -çıkış saatlerinde daha iyi bir uygulama olması gerekiyor. Örneğin sabah giriş saat 10, ögle çıkış 14 olsun. Sabah çok erken gidip orda otele giriş saati beklemek çok zor oluyor. Çocuklu misafirler için çocuk bakımı yapmak zor oluyor. Sabah 7'de gidip ,saat 14 giriş saatini bekledik. 5-6saati otelin dışında geçirdik. Otele erken giriş ve çıkış için bir günlük otel ücretine denk otel ücreti isteniyor. Otel giriş -çıkışı için daha uygun alternatifler olsun. Örneğin otele giriş saati sabah 10, öğle 14,akşam 18 , otelden çıkış saatleri de aynı şekilde yapılsın. Otele giriş -çıkış tercihi rezervasyon yaparken belirlensin. Ücreti de baştan öyle ayarlansın. Çıkış saatleri de 9- 13- 17olsun. Benim şahsi düşüncem bu. Hotels com sitesinin döviz çevirilerinde problem var. Gittiyimiz otel bizden rezervasyon ücretinden daha çok ücret aldılar. Bir günlük otel ücreti daha ek ücret aldılar. En büyük sorun bu oldu.

2025-08-12 via Nuitee
F
Francesco family
6
Pros:

Hotel in an excellent location. Many amenities nearby, including the Nizami Metro station. A bad experience booking a tour with a receptionist, Kanan. During an organized tour by Kanan, the driver, who didn't speak English—even though we had booked a driver who spoke English—demanded us to pay a supposed parking fine he'd received...
Overall, a good hotel, but the staff wasn't up to par.
In fact sometimes they didn't even say hello when you entered or they weren't even present at reception desk.
For example, to check out we waited about 15 minutes for someone to arrive to collect the keys.

2025-07-17 via Nuitee
A
algimantav Couples
2
Terrible management
Pros:

The worst place ever.
1. Booked and PAID for a double bedroom room, get a twinbed.
2. In reception I have asked to change it and get a suggestion to go to another room and ask for people to swap it !!! which is actually not my job as well, they even did not sau ant sorry for their mistake. Also was suggested to come another day and they will give me a double room. Lies, next day no double room
3. Slept in twinbed room. Smells cigarettes.
4. No parking at all.
5. No isolation from the road in the rooms, the feeling, that you are trying to get a sleep on the main highway.
6. What was good? The rooms are clean, good cleaners. That's it.

2025-07-08 via Tripadvisor
V
Verified traveler
8
Pros:

Güler yüzlü çalışanlara teşekkür ederim. Fiyat performans oteli.

2025-06-21 via Nuitee
H
Halil
10
Pros:

Resepsiyondan garsona kadar herkes misafir perver.Oda temizliği mükemmel Türk Vatandaşların rahatlıkla gelmesini tercih ediyorum eviniz gibi hissedin.

2025-06-16 via Nuitee
B
BERKAN
8
Pros:

Genel olarak iyiydi

2025-06-09 via Nuitee
E
Emre
10
8/10
Pros:

Odalar gayet yeterli ve rahat. Kahvaltı konusunda çok iyi bir açık büfeleri var çok beğendik. Oda temizliği konusunda yeterince titiz olunmamış gibi geldi fakat genel olarak iyi bir deneyimdi.

2025-06-09 via Nuitee
E
EDILSON
8
Preço e qualidade
Pros:

Hotel limpo, próximo a estação de Metrô. Café da manhã com muitos itens. Alimentos bem turcos. Apenas faco a ressalva que o lençol era curto para cobrir o casal.

2025-04-25 via Nuitee
N
NURSEN
10
Mükemmel bir hafta
Pros:

İlk kez Baküde bulunduk. Konaklamamız mükemmel geçti. Otel konforu ve kahvaltısı beklentinin üzerindeydi. Otel sahibine, personellerine, özellikle de Müslüm ve Kenan'a çok çok teşekkür ederiz. Tatilimiz sırasında oluşan bütün problemlerimizi çözerek otel dışında da tüm geziye yardımcı oldular. Türkiye'den gelenlere tavsiye ediyoruz.

2025-04-06 via Nuitee
B
Burak
8
Pros:

Kaldığımız oda seçtiğimiz odaya göre farklı ve küçüktü. Başta bizim için bu bir sorundu. Sonrasında çalışanlar durumu açıkladılar ve sıkıntı yaşamadık. Temizlik ve hizmet konusunda gayet iyiydi. Merkeze biraz uzak olsa da çok ciddi bir sorun değil. Büyük ihtimalle tekrar gittiğimizde tercihimiz yine burası olur. Çalışan ve ilgilenen herkese teşekkürler.

2025-01-03 via Nuitee
S
Sascha family
10
Pros:

Das Personal war sehr freundlich.

2024-11-02 via Nuitee
M
mustafa
10
çok beğendik
Pros:

her şey çok iyiydi. çalışanlar çok iyi ilgili. memnun kaldık. teşekkürler

2024-11-02 via Nuitee
K
Klaus partner
10
Pros:

Das Zentrum und Altstadt sind zu Fuß gut erreichbar. Taxifahrten mit Bolt sehr gut und günstig.

2024-11-01 via Nuitee
7
746christinay Friends getaway ae
2
Very Bad!!!!
Pros:

If there is something less than one star I would rate this place with,
We are currently there for the worst holiday ever because of this place, they ruined our trip.
Let me start with the room and my booking, I booked double room and selected the 2 beds option.
We checked in and found out the room has only one bed, I spoke to to receptionist nothing happened he kept on saying it is not my job to change rooms I am only receptionist.
He said I will check if we can change your room tomorrow, and then we were looking for the blanket/ cover, this is what we found.
A dirty disgusting thing to sleep with, the response from the receptionist was sorry we have no extra blankets to change it for you.
He didn’t even feel sorry that we found this in the room, it wasn’t just the cover, bed sheets and pillows smell disgusting.
Towels are ripped and smells bad.
For 3 days I am begging them to give me a clean cover.
Every day I have to repeat the same story for whoever is on the shift ,the response was always sorry it is not my job sorry we don’t have extra sorry we don’t have available rooms to give you.
In our 3 night at 12:30 am midnight my friend and I( 2 ladies) in the room we were sleeping, suddenly we found a stranger man opening our room with his card. He scared us at midnight I called the reception to ask him how did this man open my room and how his card worked on my door, he didn’t answer because he knew he is trouble as he heard me screaming when I felt scared because our room is the first floor.
This morning I went to the reception to talk about what happened yesterday, the answer was sorry I wasn’t on duty someone else was and I don’t know what happened.
If I go more through details everybody will see how unprofessional this place and the people work there are.
A very bad experience I will never ever repeat it, save your money and your trip and don’t ever book at this place.

2024-10-28 via Tripadvisor
W
Wander
10
hotel excelente em Baku
Pros:

o hotel é incrível! da pra fazer praticamente tudo a pé em Baku, mas tem uma estação de metro próximo! a acomodação é incrível e gostamos muito do hotel. os atendentes foram super solicitos e nos ajudaram na reserva de restaurantes e transfer.

2024-09-15 via Nuitee
S
sareh
2
Pros:

They did not return me even after 8 hours of reservation!!!!

2024-09-02 via Nuitee
J
Javier partner
10
Pros:

Hotel staff is excellent.

2024-08-10 via Nuitee