Los Cruxes

Hotels
9 (124 reviews)
Villas ecológicas tequimilpa , Tepoztlán , mx

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food
Nice location
Cons:
Cold pool water
Lack of some room amenities
Noise from neighboring rooms

Categories

Cleanliness
8.83
Rooms are super clean and well-maintained.
Service
9.8
Staff is very friendly and attentive, with several mentions of going above and beyond.
Location
9.34
Wonderful location, close to the center with beautiful views.
Room Quality
8.29
Rooms are nice but mention of inadequate lamps and some lacking amenities.
Amenities
8.32
Amenities like the pool are nice, but issues with temperature noted.
Value for Money
8.78
Good pricing for food and services.
Food and Beverage
9.33
Food is very good and reasonably priced, with positive mentions.
Overall Experience
9.3
Guests feel recharged and express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:48

Property Description

Luxurious Accommodation with Scenic Views

Los Cruxes in Tepoztlán offers a luxurious stay with an outdoor pool, children's playground, and stunning city views. The rooms feature private patios overlooking the pool and mountains, ensuring a relaxing experience. Guests can indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar.

Relaxation and Recreation

Guests can enjoy a continental breakfast daily and make use of the hot tub for ultimate relaxation. The property also boasts a terrace, garden, and shared lounge for guests to unwind and socialize.

Convenient Amenities

With free private parking, room service, and proximity to the airport, Los Cruxes ensures a convenient and comfortable stay for all guests. Book now for a memorable experience at Los Cruxes.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 124 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
Q
Querejeta • family_with_children • mx
9
El mejor servicio
Pros:

El servicio.. Nos trataron muy bien

Cons:

El agua de la alberca está helada. La comida podría mejorar..

2026-01-31 • via Nuitee
B
Benjamin • family_with_children • mx
9
Tranquila y buen servicio
Pros:

Personal muy amable

Cons:

Todo me gustó

2026-01-26 • via Nuitee
K
Kevin Escutia • family_with_children • mx
8
Pros:

Ubicación y atención por parte de todos.

Cons:

Limpieza y amenidades no estuvieron a la altura del precio.

2026-01-25 • via Nuitee
I
Isidoro David • family_with_children • mx
7
Pros:

El staff es muy amable y la ubicación esta bien.

Cons:

La cama no es muy cómoda y no salía agua caliente en la regadera.

2026-01-22 • via Nuitee
N
Nava • extended_group • mx
9
INCREIBLES VISTAS!!!!
Pros:

LA VISTA. LAS HABITACIONES Y LA DECORACION, EN DEFINITIVA, VUELVO A IR.

Cons:

AMM ENTIENDO QUE SEA FAMILIAR, LO UNICO QUE NO ME AGRADO FUE QUE NO PUEDES TOMARTE TUS BEBIDAS EN EL AREA DE LA ALBERCA, SOLO TIENES QUE CONSUMIR AHI

2026-01-19 • via Nuitee
U
Ulises • extended_group • mx
9
Buen alojamiento
Pros:

Algunas habitaciones y su área verde

Cons:

El jacuzzi solo esta prendido ciertos días

2026-01-19 • via Nuitee
L
Liliane • couple • mx
10
Excelente lugar 👌
2026-01-19 • via Nuitee
A
Alonso • family_with_children • mx
8
Pros:

Las personas que trabajan ahí muy amables.

2026-01-19 • via Nuitee
D
Daniel • family_with_children • mx
8
Pros:

La gentileza y amabilidad de su personal.

Cons:

Solo fuimos a dormir y descansar.

2026-01-15 • via Nuitee
R
Rojas • family_with_children • mx
9
2026-01-08 • via Nuitee
H
HERIBERTO • family_with_children • mx
10
El personal es el mas dedicado al huesped
Pros:

El personal es excelente, fui con mi familia y mi perro que require alimentacion especial, me ofrecieron un refrigerador para almacenarla y me ayudaban para calentarle cada porción, incluso me prestaron un par de platos para su comida y agua. Todos ellos trabajan muy duro en multiples roles y siempre tienen una sonrisa y disposición a ayudarte desde la gerente, las chicas de limpieza y los chicos super activos. Su ubicación esta fuera del centro, pero es justo lo que buscamos para descansar tranquilamente. EL menú del restaurante, aunque peque{o en opciones, la comida es muy buena.

Cons:

Los colchones son un poco duros. Podrian ampliar un poco el menú del restaurante.

2026-01-05 • via Nuitee
T
Tanya • extended_group • us
10
Pros:

Beautiful place to enjoy a weekend, the hotel is super close to downtown Tepoztlán. I loved the views, the tranquility, and the safety of the place. The staff is excellent; the hotel has a bar and restaurant, so after a stroll through Tepoztlán, you have everything you need without having to leave the hotel. The best part was the bonfire at night. The pool isn't heated, but that's very common in Mexico, so if you like cold water, you'll enjoy the pool; otherwise, there's the jacuzzi with warm water. The facilities are super clean and designed for people in wheelchairs, which is great. 100% recommended!

Cons:

Perhaps investing in comfortable pillows would be a plus for the beautiful rooms.

2025-12-30 • via Nuitee
A
Alfredo • family_with_children • mx
9
Pros:

Muy amables, gran atención, rica la comida y las instalaciones muy bien, hacen todo lo posible por qué estés cómodo

Cons:

Un poco fría el agua de la alberca el día que fuimos

2025-12-30 • via Nuitee
T
Tania • family_with_children • mx
10
2025-12-29 • via Nuitee
J
Jimenez • family_with_children • fr
10
Pros:

Tout était parfait ! Emplacement très bien, personnel au top. Très attentifs a toutes nos demandes. Sans aucun doute, nous repartirons dans cet hôtel.

Cons:

Rien

2025-12-29 • via Nuitee
I
Israel • family_with_children • mx
7
Podrían mejorar el confort en colchones nes y almohadas
Pros:

El hotel y la comida

Cons:

Los colchones y las almohadas de las habitaciones 1 y 2 son ultra incomodos

2025-12-22 • via Nuitee
M
Monica • family_with_children • mx
9
Pros:

Bonito lugar, las personas que están al frente del hotel son muy amables, estuvimos muy agusto.

2025-12-22 • via Nuitee
F
Fabio • family_with_children • mx
10
2025-12-18 • via Nuitee
M
Mabel • family_with_children • mx
10
Pros:

Se respira una paz, una tranquilidad, el personal muy atento y amable en todo momento.
Agradecemos las atenciones, nos fuimos con ganas de volver a regresar

2025-12-15 • via Nuitee
M
Maria Teresa • family_with_children • us
10
Beautiful place to disconnect from the routine. Kudos for the staff, they went the extra mile accommodating us. The drin
Pros:

The rooms are super clean and the staff is very friendly

Cons:

The pool was pretty cold for my kids

2025-12-12 • via Nuitee