The Londoner

Hotels
9.1 (7350 reviews)
38 Leicester Square , London , gb

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High prices
Issues with specific room assignments

Categories

Cleanliness
8.93
Rooms were clean as mentioned in several reviews, but one review expressed dissatisfaction with specific amenities.
Service
9.6
Multiple reviews praised the staff for being helpful and friendly, contributing to a very positive sentiment.
Location
9.74
The hotel is located close to many attractions, with excellent comments on its convenient position.
Room Quality
8.89
Generally positive sentiments about room comfort and size, although some reviews pointed out issues with specific room assignments.
Amenities
8.92
The hotel offers good amenities such as a lounge and bar, but there were mentions of missing features.
Value for Money
8.18
Some reviews indicated that prices were considered high relative to the experience, particularly for breakfast.
Food and Beverage
8.93
Comments on food were mostly favorable, although some diners were not impressed with breakfast options.
Overall Experience
9.6
Guests expressed overall satisfaction with their stays, indicating a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:40

Property Description

Luxurious Accommodations
The Londoner boasts 350 luxurious bedrooms and suites, including a tower penthouse suite with panoramic views. Each room is equipped with a table, flat-screen TV, and a private bathroom for ultimate comfort and convenience.

Gastronomic Delights
Indulge in a culinary journey at The Londoner with six concept restaurants and bars, including a rooftop lounge. From the alluring ambiance of The Y Bar to the hidden gem, The Whisky Room, savor a variety of dining experiences that cater to every palate.

Unparalleled Facilities
Experience ultimate relaxation at the spa with a pool, gym, superfood clinic, and beauty salon. Guests also have exclusive access to The Residence, a residents-only club, and can explore a variety of event spaces, including a state-of-the-art ballroom accommodating up to 850 guests.

Book your stay at The Londoner now to immerse yourself in luxury and sophistication.

Important information:

Kindly note the opening Hours of the pool for the childern as is : Monday - Friday (10:30am - 12 pm) - (3:30pm - 5pm ) and Saturday - Sunday ( 8:00am - 9:30am )-(12pm-1:30pm )

Please note that, a discretionary 3.5% service charge will be added to your bill, payable upon arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 90 per stay.

Location

Property Video

Guest Reviews

9.1
Based on 7350 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.74
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.18
Food and Beverage: 8.93
Overall Experience: 9.6
F
Faragher • couple • gb
10
2026-04-18 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-04-17 • via Nuitee
J
James • couple • us
10
Pros:

Excellent location. Friendly, welcoming staff. Boutique style rooms. Adjacent to bustling Chinatown and SOHO. A very short distance is Trafalgar Square and the National Gallery. A short walk to Leicester Square Station. I highly recommend.

2026-04-17 • via Nuitee
T
Tuna • couple • tr
10
2026-04-16 • via Nuitee
S
Sarah • couple • gg
10
2026-04-16 • via Nuitee
R
Richard • solo_traveller • gb
8
Pleasant stay at a fab hotel
Pros:

Excellent facilities; friendly and knowledgeable staff; comfortable and high spec rooms

2026-04-16 • via Nuitee
M
Megan • couple • ie
9
2026-04-15 • via Nuitee
F
Falck Costallat • family_with_children • fr
10
2026-04-15 • via Nuitee
K
Keith • solo_traveller • us
10
Central location well worth it!
Pros:

It was a good splurge. Location was great. Excellent breakfast with friendly staff.

Cons:

A bit pricey, but worth it. Not much room to utilize your luggage.

2026-04-15 • via Nuitee
S
stefano • couple • it
10
Sono stato molto spesso a Londra e questo soggiorno è stato uno dei migliori
Pros:

Staff preparato e cortesissimo
Camera accogliente
Ristorazione e prima colazione di ottimo livello
Posizioni magnifica e nelle immediate vicinanze vi sono la metro e una stazione di taxi
Tutto molto facile

2026-04-15 • via Nuitee
A
Aliya • family_with_children • us
9
Pros:

Clean and nice

2026-04-14 • via Nuitee
M
Mahmoud • solo_traveller • gb
10
2026-04-14 • via Nuitee
J
Jessica Cassar • extended_group • mt
10
Keep it up. We will be back.
Pros:

Everything was exceptional, wonderful breakfast, very clean room, staff were very helpful and friendly. Room was nice, clean and welcoming. Keep it up.

Cons:

Everything was great. Highly recommended.

2026-04-14 • via Nuitee
E
Elena • extended_group • cy
9
2026-04-14 • via Nuitee
H
Håkan • couple • se
10
2026-04-13 • via Nuitee
J
Jon • couple • is
9
2026-04-13 • via Nuitee
S
Sebastian • couple • gb
10
2026-04-13 • via Nuitee
C
Christian • couple • gb
10
A great experience
Pros:

Great location for the theatre room was well equipped and comfortable couldn’t fault it

Cons:

Nothing

2026-04-12 • via Nuitee
B
Britta • couple • de
9
Perfekte Lage und ein schön gestaltetes Hotel
Pros:

Diese Hotel besuchten wir zum zweiten Mal und waren wieder begeistert. Die Lage ist unschlagbar, die Zimmer sind sehr schön und auch das restliche Angebot ist sehr gut, wie z. B. Bar, Pool und Fitnesscenter. Das ist Essen ist auch prima und die Mitarbeiter sehr freundlich. Die Zimmer sind schön gestaltet, wir fühlten uns sehr wohl.

2026-04-11 • via Nuitee
J
Joy • couple • gb
9
Relaxed enjoyable stay at the Londoner… fantastic location and beautiful hotel.
Pros:

Beautiful hotel, fabulous location and excellent service.

Cons:

Nothing

2026-04-10 • via Nuitee