PRIME VILLAGE Cozumel

Hotels
9.5 (24 reviews)
11 avenida entre 25 & 30 #533 Espaldas del Restaurante TIMON , Cozumel , mx

Children allowed

Facilities

Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Currency exchange
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Perfect stay
Great value for money

Categories

Cleanliness
9.5
Standard quality for this hotel tier.
Service
9.5
Standard quality for this hotel tier.
Location
9.5
Standard quality for this hotel tier.
Room Quality
9.5
Standard quality for this hotel tier.
Amenities
9.5
Standard quality for this hotel tier.
Value for Money
9.5
Relación calidad precio.
Food and Beverage
9.5
Standard quality for this hotel tier.
Overall Experience
9.5
Tout était parfait.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:40

Property Description

Luxurious Pool Views
PRIME VILLAGE Cozumel offers stunning pool views, creating a serene and relaxing atmosphere for guests to enjoy. The outdoor swimming pool provides a perfect spot to unwind and soak up the sun.

Convenient Facilities and Services
Enjoy peace of mind with full-day security and convenient luggage storage. Stay connected with free WiFi throughout the property. Facilities for disabled guests ensure that all visitors are catered to with the utmost care.

Comfortable and Well-Equipped Accommodation
The air-conditioned aparthotel boasts a fully equipped kitchen, spacious seating and dining areas, and a flat-screen TV for entertainment. With added privacy from a private entrance, guests can feel at home during their stay.

Book now at PRIME VILLAGE Cozumel for a luxurious and convenient experience.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CZM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 24 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
A
Alberto Marcelo extended_group ar
10
Departamento cómodo
Pros:

Todo fue impecable dentro del departamento. 2 baños con buenas duchas y el agua caliente perfecto. Tranquilo pero hubo un problema que alquilan a muchachos jóvenes que vienen a trabajar muy simpáticos pero cuando llegan de noche son muy ruidosos. Faltan cortinas tipo Black out para oscurecer la habitación. Queda a 15 minutos caminando del mar y del supermercado pero hay motos para 3 personas que te llevan a varios lados sin pagar casi nada.

Cons:

Tranquilidad de los inquilinos que estan permanentes alli. Y la falta de cortinas oscuras, pero son detalles ya que el departamento es excelente.

2026-01-27 via Nuitee
A
Adriana Catalina extended_group mx
10
2026-01-27 via Nuitee
T
Tatjana extended_group gt
9
Excelente apartamento para COZUMEL
Pros:

Todo muy limpio y comodo, especialmente las camas y el bano super bien. Solamente el color del apartamento recomiendo pintar de blanco y gris claro y el podria ser mucho mas agradable la estancia. Todo nuevo, limpio y excelente.

Cons:

el color de las paredes

2026-01-20 via Nuitee
J
Jose Carlos Fernando extended_group mx
10
2026-01-19 via Nuitee
N
Nicolas extended_group de
9
Pros:

Die Unterkunft war super um in Cozumel zu übernachten. Das Zentrum ist zu Fuß super erreichbar gewesen. Die Wohnung war auch top ausgestattet.

2026-01-19 via Nuitee
M
Michelle family_with_children de
10
Alles super, wir hatten eine tolle Zeit und kommen gerne wieder 😃
Pros:

Sehr sauber und toller großer Pool

Cons:

Die Küche könnte einen Spülschwamm haben.

2026-01-10 via Nuitee
H
Hars Aurélie extended_group fr
10
Belle établissement
Pros:

Tout était parfait

Cons:

Rien vraiment rien à dire.

2025-12-26 via Nuitee
R
Richard couple us
9
2025-12-04 via Nuitee
J
JOSE ANTONIO family_with_children mx
5
2025-12-01 via Nuitee
I
Ivonne family_with_children mx
10
Excelente y cómodo lugar
Pros:

Relación calidad precio

2025-11-25 via Nuitee
A
Alan family with young children bz
8
Very good
2024-05-03 via Nuitee
M
Marc young couple gb
8
A very pleasant, comfortable, and safe place to stay in a good location to explore Cozumel and enjoy the local amenities
Pros:

Spacious, nice grounds. Comfortable.

Cons:

Water is pumped. Pumps are very loud. Sometimes people shower or go to the toilet very early in the morning, or late at night and the noise will wake you.

2023-11-25 via Nuitee
M
Monica family with young children us
10
Exceptional
Pros:

The fast we can booking, the ferry left us and if was no choice to staid so when I look on line the price was reasonable and the property was close

2023-10-07 via Nuitee
A
Alan family with young children bz
8
Very good
2023-05-02 via Nuitee
L
Lisa family with young children us
10
Exquisitely peaceful and centrally located if you can walk
Pros:

The location is close to down town but not so close that you are caught in the tourist bustle of the cruise ships.

The rooms are super big and the grounds are VERY WELL taken care of.

The pictures do not do the serenity of the location any justice. There is an attendant on premise to assist with keys. There is no reception desk. It is a hidden oasis. I would love to come with friends and rent the entire place for 4 to 5 days. Amazing.

Cons:

No one met us at the gate/entrance. We happened upon someone who knew the place.

2023-04-09 via Nuitee
Z
Zhiqiang family with young children ca
10
The best Cozumel condo/apartment for a family vacation.
Pros:

The location, room size, kitten facilities, swimming pool and staff.

Cons:

None.

2023-03-27 via Nuitee
D
Dayana family with young children us
10
Amazing place with amazing staff.
Pros:

Everything especially the staff, one of the maintenance workers who is usually there all day, everyday was super friendly and helpful. He was beyond nice and he for sure was the reason our stay was a 10/10. The facilities were well maintained and the apartment was very roomy and comfortable. Thank you so much for everything will definitely be back!

2023-03-17 via Nuitee
M
Manuel family with young children us
9
Superb
Pros:

The apartment was 2 bedrooms, and the bedrooms had plenty of space. Each bedroom had its own bathroom. There are two washers for the staff, they were nice enough to let us use, a tip of anyone is well appreciated because the washers are only 2. The kitchen and living room were very spacious, and the whole apartment was very clean. For being close to the beach, an immaculately clean apartment was a surprise. The local area is within walking distance to so many different and delicious restaurants. We were also very close to the piers and to the beach. Centrally located apartment. They offered a good brand of shampoo and plenty of towels.

Cons:

There were some young adults from Saudi Arabia who were very annoying, (you can see them on the photos on corner apartment) staring at us many times, smoking right next to the pool all the time while I was with the kids. The same young adults also turned off the waterfall when a staff member turned it on for my children, I had harsh words for them. I did tell staff, but the staff was a very nice older gentleman. He spoke to these Arabian young adults, but they kept being annoying throughout our stay. They had been there a whole year, so I guess the hotel let's them do whatever they want. Just a warning for anyone trying to stay here, I think those Saudi young adults will be there a while. It's only place in yucatan Peninsula Mexico where the apartment does not offer you a 5 gallon jug of water. I have visited many apartments and hotels, and all offered water.

2023-03-16 via Nuitee
B
Barry solo traveller au
10
Exceptional
2023-03-09 via Nuitee
R
Romona group us
10
Great place to stay....
Pros:

The apartment was great, it has 2 bedrooms both with very comfortable King sized beds. Each bedroom has a TV and a mini-split AC unit, Each room has access to it;s own bathroom with shower. The showers had great water pressure and hot water.
The living room had a table for 4 and a futon. There is a TV in this room as well also another mini-split. The kitchen has a 2burner stove, a toaster oven, blender, coffee maker. a sandwich maker and a (hand mixer?) Pots and pans in good condition for cooking breakfast and small meals. Basic utensils, glasses, cups and plates for 4 people. One sharpish knife and a small cutting board. Refrigerator has a water reservoir inside that you fill with purified water and it uses that water to make ice and has a thru door water dispenser.
The kitchen when you get there is bare no salt or pepper or any other kitchen condiments. They do provide dish-soap and a dishcloth and scrubber sponge.
The grounds are beautiful lots of plants, and a great gazebo by the pool. Then pool was clean and very refreshing.
The host was always available and helpful. He even let us park our rental in the small parking area behind the restaurant.
The apartments are located behind the Camello restaurant so not a lot of traffic noise. The entrance to the area is gated and we felt very safe there.

Cons:

This unit had no can opener, cork screw or lime squeezer, no type of mixing bowl or salad bowl. there is no microwave.

2023-03-01 via Nuitee