Hayat Alriyadh Hotel

The staff is so rude and dont bother for the guest at all, totally ridiculous and rude receptionist

Good

Начну с того, что название отеля не имеет никакого отношения к мировой сети отелей. Интерьер неплохой, в стиле отелей для командированных. Из несомненных плюсов - близость к метро. Номер большой, в целом чистый, но порядком уставший - в санузле разбито зеркало, герметик нанесён кое-как, вода из душевой кабины заливает весь пол в санузле. Отдельное зло - connected rooms. Если вам не повезло остановиться в такой комнате, то будете слышать абсолютно всё, что делают гости из соседней комнаты. Завтраки очень разнообразные - на любой вкус и диету

Amazing place!

The hotel caters for mainly local people. The restaurant was not open the gym was a joke breakfast was in the main foyer area on low tables but did have a reasonable choice of food. Will not be booking again

The two rooms we got were connected and spacious, but a bit outdated. The TV wasn’t a smart one and the screen was blurry. Also, the CNN English Channel that I needed to watch had no volume working. The bathroom was too small and the shower didn’t have a glass door all the way. Water splashed everywhere when we showered because of that. The rooms were noisy and overlooked a major construction site that will take a while to finish and that starts work very early even on Saturday. Breakfast was about quantity versus quality and can definitely be improved. The lady who checked us in was very nice though.

Very friendly

people are very friendly and service is good.
even worthy than the cost.

Property staff is useless. Breakfast area is small and not clean at all. Room service is almost dosent exist

average hotel

Very nice

Excelente atención del personal del hotel!

Es un hotel cómodo y amplio, con algunos malfuncionamientos.

The door man was on the phone instead of helping with luggage
Receptionist nice but poor English
Room was big but water running out the shower in huge amount, also the shower was not in a good technical condition.
Breakfast was good, big choice and the guy there was extremely watching after all food is being filled up
The area is not nice

Folk var väldigt vänliga men hotellet är lite för gammalt då upptäkte jag en insekt i min väska.

The room was a good size, the bed very good as were the pillows. The bathroom sub standard with the size so small I landed up scratching my back on a shelf sharp corner twice. The breakfast was so poor I did not go to the room again after day one, extremely bad, nothing looked appetising so stayed away. Food not labeled so you could not identify it.

unaq struttura ricettiva DEVE parlare almeno Inglese e poter fornire informazioni al Turista

Overall a very bad experience. I don’t even know where to begin. The problems we faced were minor, but the main issue was the plain rude staff and atrocious service that made everything worse.

Our booking had been messed up and we were given the wrong room, accompanied by eyerolls from check in staff and lack of any effort to even explain the situation to us or apologise.

We were given the wrong room and then told to change rooms the following day. We said we wanted to keep the room we were given as changing would be an extra hassle, only to find out the shower was flooding. We finally were able to speak with the manager after trying to speak to reception staff who were clearly not interested in assisting us and explained the room and shower situation. Manager said shower will be fixed and that all the inconvenience will be made up to us. He also said he would call us back, but never did. Shower wasn’t fixed and the room wasn’t even cleaned, no compensation or apologies. We were offered another room that had a strong cigarette smell. It was either one with a flooded shower or one that was stinking of cigarettes.

No matter what we asked or said, we were treated like we were the problem. We spent a majority of our short stay waiting at reception for issues to be resolved or someone to even speak to us.

Cannot recommend this hotel whatsoever.

- I stayed for 7 nights the info during booking was breakfast for one person they charged me for 2 persons Breakfast.
-The internet connection is not good.
-The room is not isolated I stayed in a room with city view all cars sounds were as you sleep in the street.
- The breakfast is very good
- Room service is good and cheap

Never again - had headache entire time for hotel smelling like an ashtray!