Hotel Asmara Palace

Hotels
•
Independent
7.6 (12 reviews)
Warsay Avenue, Asmara, Central , Asmara , ER
291-17136610

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Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Steam room
Elevator
Gift shops or newsstand
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Peaceful environment
Relaxing atmosphere
Cons:
Limited choices
WiFi issues
Hotel appears tired

Categories

Cleanliness
6.48
Although a peaceful atmosphere was noted, no specific mention of cleanliness was made, leading to a slightly lower score.
Service
7.95
Standard service quality for a hotel of this rating, with no specific positives or negatives mentioned.
Location
7.99
General location sentiment is positive, as it provides a peaceful setting away from chaos.
Room Quality
7.44
Room quality was implied to be average; the mention of the hotel being tired suggests it could use some updates.
Amenities
7.97
Amenities score is general; not explicitly mentioned but expected to align with the peaceful experience.
Value for Money
7.43
Value for money is inferred as average given the hotel's tired state and lack of amenities.
Food and Beverage
7.98
Food and beverage facilities were not mentioned, but a standard score is applied based on similar hotels.
Overall Experience
7.55
Overall experience reflects a balance of pros and cons leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:29

Property Description

Lavish Recreational Facilities
Indulge in relaxation with our indoor and outdoor pools, along with a rejuvenating steam room.

Multiple Dining Venues
Savor delectable cuisines at Lafontana or choose from 2 other restaurants and a charming coffee shop for a delightful culinary experience.

Convenient Amenities
Enjoy complimentary breakfast, free Wi-Fi, and business services while staying at our 183 uniquely decorated guestrooms.

Immerse yourself in luxury at Hotel Asmara Palace. Book now to experience unparalleled comfort and convenience during your stay!

Important information:

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.6
Based on 12 reviews
Cleanliness: 6.48
Service: 7.95
Location: 7.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
S
sebatleabe
8
Pros:

personnel

2025-10-05 • via Nuitee
K
Kiko
10
Pros:

Arriving from a chaotic environment, I found peaceful and relaxing environment.

2025-09-06 • via Nuitee
S
Sophie
6
Not sure there is a lot of choices
Pros:

WiFi didn’t work much. The hotel is tired.

2025-08-28 • via Nuitee
J
John
6
Pros:

This hotel positions itself at the top end of a limited range of options in Asmara, with prices to match. As such, I expected a better standard than I got. The location 4km out of town is inconvenient (although good for the airport), the staff weren't especially friendly, after 20 years the rooms were worn and need an upgrade and the prices of the meals in the restuarant expensive. I'll try somewhere else next time.

2025-02-15 • via Nuitee
T
Tsion
10
Pros:

Superb service and excellent buffet

2025-02-03 • via Nuitee
J
Jane Ann
6
Hits and misses
Pros:

Oh dear. A really mixed bag. Positives:
1. Airport shuttle with a truly amazing greeter at the airport. Phenomenal guy.
2.Beds have terrific mattresses and good bedding. You’ll sleep well.
3.Rooms are specious; have kettles for hot water and bottled water is free.
4. Obliging and kind staff.
Negatives:
1. WiFi barely functions. Print off all key documents for onward travel PRIOR to coming here. Warn your office communication may be spotty. Forget viewing large files or streaming a movie.
2. Skimpy amenities. I was given ONE TEABAG next to the kettle for a 3-day stay. Huh?
3. My room wasn’t serviced with fresh towels and a made bed until I spoke to the front desk.
4. Apparently shampoo and bath gel are supplied only upon request. I could have REALLY USED those things on night one when my luggage failed to arrive. Separately a tray from room service on my corridor sat the hallway for TWO DAYS. Inexcusable.
In short, they need to professionalize BIG TIME to justify their hotel class.

2024-12-28 • via Nuitee
M
Misgana
8
Pros:

Pretty a-okay

2024-07-25 • via Nuitee
L
Lydia • family
6
Pros:

Renovierungsbedürftig!!!

2024-06-05 • via Nuitee
J
Janee
4
Pros:

Not what we expected

2024-02-18 • via Nuitee
S
Sergey
6
Pros:

The hotel needs a good management. It’s dusty, stuff is lazy and incompetent.

2024-01-28 • via Nuitee
H
Henok
10
Pros:

Top

2023-08-09 • via Nuitee
T
Thorsten
8
Pros:

I will chose it in Eritrea only.

2023-08-09 • via Nuitee