Lucky Home

Hotels
7.8 (64 reviews)
09 Ngo The Lan, Tay Loc , Hue , vn

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
5.63
Numerous reviews mention dirty rooms and bathrooms, indicating poor cleanliness.
Service
8.6
Mixed feedback on service quality; some positive interactions with staff but issues were not addressed timely.
Location
9.14
A recurring positive note about proximity to key locations.
Room Quality
7.59
Guests mentioned issues with room conditions, including lack of cleanliness and odors.
Amenities
8.12
Amenities received mixed reviews but were generally acceptable.
Value for Money
6.58
Guests felt the low price did not justify the quality of stay.
Food and Beverage
8.63
Positive comments noted about the cafe, but specifics on food were limited.
Overall Experience
8.1
A blend of positive and negative experiences leads to a fair overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:50

Property Description

Garden Oasis Retreat

Nestled in Hue, just a stone's throw away from Tinh Tam Lake, Tranquil Garden: Lucky Home awaits with its serene garden, free private parking, and a cozy terrace.

Modern Comforts

Indulge in comfort at this 3-star hotel offering free WiFi, room service, and a round-the-clock front desk. Each room features a desk, private bathroom with premium toiletries, flat-screen TV, and air conditioning. Upgrade to a room with a balcony for a touch of luxury.

Explore and Unwind

Discover the city on wheels with bike rentals available for a cycling adventure. After a day of exploration, unwind at the bar with your favorite drink in hand.

Ready to experience a blend of comfort and convenience? Book your stay at Lucky Home now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 64 reviews
Cleanliness: 5.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 6.58
Food and Beverage: 8.63
Overall Experience: 8.1
B
Barham couple nz
9
2025-09-09 via Nuitee
C
Charlotte couple fr
10
2025-09-04 via Nuitee
L
Luca couple it
7
Da prendere solo se costa poco
Pros:

Vicinanza alla cittadella

Cons:

Appena arrivati ci hanno dato una camera che non era quella della prenotazione e in più era sporca. Molto sporca. Insistendo ci hanno cambiato camera e la situazione è migliorata. Con lo staff ci si intende a google traslate.

2025-09-02 via Nuitee
T
Thông family_with_children vn
9
2025-08-26 via Nuitee
T
Trần couple vn
1
Pros:

Ngay nội đô

Cons:

Home là 1 nhà nghỉ lâu năm. Ngoài việc nhìn bên ngoài có vẻ mới còn lại bên trong rất tệ
1 khi minh đến nhân phòng (18h tối) đã thuê xe tay ga 130/ngày nhưng xe tay ga k có đèn và rất cũ minh muốn đổi chiếc khác thì được thông tin mai sẽ đổi sớm vì hiện home k có xe để đổi, đến mạ lúc 12h minh yêu cầu đổi thì k có xe và ks k giải quyết (vì vốn chiếc này k đủ điều kiện lưu thông) mình yêu cầu dừng thuê thì ks đòi thu 100k (từ lúc nhận mình chạy dc đúng tầm 2km quanh nội đô do đến thuê trễ và sáng 12h mới dậy) . Trao đoi qua lai thì home yêu cầu minh thanh toán 70k tiền thuê xe và mặc dù cảm thấy k thoã hiệp nhưng mình vẫn ráng cho xong k tranh cãi nữa, minh thuê xe chỗ khác. Xong
2. Check in mền gối trong phòng rất hôi mùi đã sử dụng mình có ra yêu cầu nv xem giup thì nv bảo mình tự ra sau lấy mền
3. Nếu thật sự b đg cần 1 homestay thì đây hoàn toàn k phải nhé vì tấc cả phòng tầng trệt chỉ là nhà nghỉ tiêu chuẩn thấp, mn hút thuốc mở karaoke … riêng mình đây là lần đầu mình đi ở nhà nghĩ khách sạn mà thấy v, khách cũng kém chất lượng như hotle 🥲
4. Nhà vệ sinh ở ks vẫn còn ám ảnh mình vì k thoát hơi dc . Bật máy hút mùi thì lại càng hôi (như kiểu hút từ phong khác qua thêm , sau những chuyện 1-2-3 thì mình quyết định k thèm phản ánh với lễ tân nữa vì k có kết quả.
Giá 250/đêm k ohair mắc nh cung k hề rẻ đối với chất lượng mà mình đã trãi nghiệm. Thật đáng sợ
Đây là lần đầu tiên minh review kỹ và dài nv và minh xin khẳng định 100% lời minh ns là sự thật.

2025-08-26 via Nuitee
extended_group fr
4
Je ne recommande pas
Pros:

L'emplacement derrière le palais royal

Cons:

La salle de bain minuscule, le manque de propreté, l'absence de nettoyage quotidien et les poubelles qui s'entassent, le manque de couvertures et draps, le bruit nocturne des autres clients et le personnel qui n'intervient pas malgré ma demande...

2025-08-15 via Nuitee
R
Rafael Petrucci couple vn
10
Pros:

Everything was very good. Good place, good staff, nice location

2025-08-14 via Nuitee
S
sac extended_group vn
9
2025-08-12 via Nuitee
K
KERVEDOU couple fr
9
Très cool
Pros:

Très spacieux il y a plusieurs endroit pour se poser,
Personnel très agréable et bien placé dans le centre historique endroit plutôt calme, pour sortir le soir il faut plus aller en dehors de la citadelle mais vous pouvez facilement marcher ou prendre un grab !

2025-08-11 via Nuitee
N
Ngọc Sơn family_with_children vn
8
Pros:

Nhân viên lịch sự, thân thiện. Phòng, giường, nhà vệ sinh sạch sẽ, wifi mạnh. Các điểm tham quan đều gần. Cafe ngon.

Cons:

Đường vào hơi nhỏ, bất tiện đối với những xe 7 chỗ. Tủ mát khá yếu, có lẽ hết ga.

2025-07-31 via Nuitee
P
Petr with friends cz
10
Exceptional
2025-07-24 via Nuitee
T
Thanh young couple vn
9
Superb
Pros:

Beautiful accommodation, convenient facilities and excellent service ❤️❤️❤️

2025-07-19 via Nuitee
T
Tharushi family with young children vn
9
budget-friendly place to stay with a great location and required facilities
Pros:

We, a family of two adults & two kids, had a wonderful experience at Lucky Home. The location is perfect – close to major attractions and easily accessible. The facilities were comfortable, offering everything I needed for a pleasant stay. I would recommend it to anyone looking for a convenient and budget-friendly place to stay.

Cons:

The cleanliness of the bedding could be improved for a pleasant stay.

2025-05-21 via Nuitee
A
Allen young couple au
8
Very good
Pros:

Comfortable bed, good air conditioning, convenient location to imperial palace. quiet at night

Cons:

The window to the balcony allows too much light into the room. No bath mat

2025-04-26 via Nuitee
F
Fread group us
10
Satisfying Experience, Could Be Even Better!!
Pros:

Just stayed here and really liked it! Clean room, cozy vibe, friendly staff. Super convenient location, and the price was worth it. Would totally come back next time! ✨

Cons:

Just a small note! - It’d be even better with more hooks in the room and more stable Wi-Fi. Thanks a lot!

2025-04-16 via Nuitee
F
Fread review category business travellers us
10
Nice place!
Pros:

I had a truly wonderful experience at this hotel! The room was clean, fully equipped, and smelled fresh the moment I walked in. The front desk staff were friendly, helpful, and responded quickly to any requests. The location is also very convenient — close to the city center and easy to get around.

I was especially pleased with how quiet and comfortable the room was — perfect for relaxing after a long day. The price was reasonable for the quality of service provided. If I return, I’ll definitely choose this place again.

Thank you to the hotel for such a pleasant stay! 💛

2025-04-16 via Nuitee
B
Banasig group ph
4
Not recommended
Pros:

Cheap

Cons:

The unpolished brick walls makes the look untidy

2025-04-10 via Nuitee
A
Akvilė young couple lt
10
Exceptional
2025-03-26 via Nuitee
L
Leslie young couple fr
8
Good place to stay
Pros:

The cleanliness
The TV in the room
Possibility to buy coffee directly in the hotel
Far away from the tourist place but closed to the imperial city. That’s let space for an authentic adventure around

Cons:

They turn off the electricity everyday and very often so be prepared to have a cold water during your shower
No heat, so the room can be cold during winter

2025-03-15 via Nuitee
T
Thomas young couple gb
8
Real Vietnam
Pros:

Location is great if you like not being in the centre! Real Vietnam experience.

Cons:

No view when we paid extra for a river view

2025-03-04 via Nuitee