The K11 Hotels

Hotels
Independent
5.6 (63 reviews)
28 Sarojini St, Chennai, TN, 600017 , Chennai , IN

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Express check-out
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Budget-friendly
Cons:
Poor cleanliness
Inconsistent service
Issues with AC

Categories

Cleanliness
4.18
Reviews mentioned issues with cleanliness, specifically that it was not maintained.
Service
7.15
Staff were noted as friendly, but there were mentions of poor response times.
Location
7.69
The location was highlighted as very convenient for local transport.
Room Quality
5.14
Mixed sentiments; mentioned cleanliness issues affected the overall impression.
Amenities
4.67
Nothing specific mentioned about amenities, hence average rating.
Value for Money
5.13
Some reviews indicated it was not worth the money.
Food and Beverage
4.68
No specifics mentioned regarding food and beverage.
Overall Experience
6.15
Overall experience was slightly above average, considering mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:11

Property Description

Luxurious Spa Services - Indulge in a relaxing experience at our full-service spa to rejuvenate your mind and body during your stay.

Delicious Dining Options - Enjoy a delectable meal at our on-site restaurant, or grab a quick bite at the snack bar/deli. Don't miss out on the daily complimentary continental breakfast and evening receptions.

Convenient Amenities - Benefit from features like complimentary wireless internet, a business center, and a roundtrip airport shuttle. With premium bedding and modern entertainment options in every room, your comfort is our priority.

Plan your stay at The K11 Hotels and discover the perfect blend of luxury and convenience in the heart of Chennai.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

5.6
Based on 63 reviews
Cleanliness: 4.18
Service: 7.15
Location: 7.69
Room Quality: 5.14
Amenities: 4.67
Value for Money: 5.13
Food and Beverage: 4.68
Overall Experience: 6.15
S
Subramanian solo_traveller in
2
2026-02-10 via Nuitee
P
puspa extended_group my
1
2026-01-29 via Nuitee
R
Rajendra family_with_children lk
5
2026-01-23 via Nuitee
S
Subramanian solo_traveller in
7
Good
Pros:

Good job by Ajay Ram

Cons:

Booking should be for 24 hours time span.
Booking should be flexible.

2026-01-09 via Nuitee
S
sathiyaseelan couple dk
4
2026-01-08 via Nuitee
S
Snavaja Krishnan solo_traveller in
8
2026-01-03 via Nuitee
I
infaz solo_traveller lk
10
Good for value . Nice location for local metro and train if your walker
Pros:

The very convenient

2025-12-19 via Nuitee
S
Sabanayagam couple ch
10
Very cool
Pros:

Friendly staff

Cons:

Nothing

2025-12-18 via Nuitee
T
Thirumal couple in
6
2025-12-15 via Nuitee
S
Sabanayagam couple ch
10
Very nice
Pros:

Clean and friendly staff

Cons:

Nothing

2025-12-14 via Nuitee
G
Goonawardena couple lk
9
2025-11-23 via Nuitee
M
Mishka family_with_children in
6
Pros:

Service

Cons:

Cleaning, and variations in charges.... Transparency in bill is not found

2025-11-19 via Nuitee
R
Rakshith solo_traveller in
1
Pros:

Nothing.

Cons:

AC was not working and cleanliness was not maintained
Not worth for the money

2025-11-06 via Nuitee
V
VELA solo_traveller my
3
Next time dont stay this hotel
Pros:

No clean Room

Cons:

Hot Water not function , and very poor respos from staff.

2025-11-06 via Nuitee
K
Kumar.K family_with_children in
8
2025-10-14 via Nuitee
T
Thirumalai Kumaran solo_traveller in
1
2025-10-10 via Nuitee
S
Shek couple in
10
2025-08-22 via Nuitee
K
khan solo_traveller my
10
Pros:

Famili

2025-08-11 via Nuitee
C
chandru solo_traveller sg
10
2025-07-28 via Nuitee
K
Kowsi couple ch
10
Sehr gute Lage. Super Personal. Keine Spinnen oder Ungeziefer im Zimmer während ganzen Aufenthaltes.
Pros:

Super Lage, man kommt überall gut hin. Keine Spinnen oder irgendwelche Ungeziefer im Zimmer. Personal sehr respektvoll und sehr hilfsbereit. Alle Manager die wir kennenlernen durften waren SUPER! Über Ajay habe ich nur positives zu erzählen. Sehr gute Erfahrung.

2025-07-28 via Nuitee