Hotel Los Frailes, Valladolid, Yucatán

Hotels
8.6 (1198 reviews)
Calle 60 Calle 60 x 45 No. 240 A Col. Bacalar , Valladolid , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Spacious rooms
Cons:
Cleanliness issues
Lack of good breakfast
Maintenance problems

Categories

Cleanliness
7.63
Multiple reviews mentioned dirty rooms, sheets, and lack of cleanliness.
Service
10
Staff was helpful and communicative, particularly before arrival.
Location
9.6
Proximity to Valladolid city center and restaurants.
Room Quality
8.14
Rooms had issues with cleanliness and maintenance, but were spacious.
Amenities
8.59
Pool area was decent; however, towels and bathroom hygiene were poor.
Value for Money
9.12
Generally good value, but some reviews suggest hidden charges.
Food and Beverage
6.08
Breakfast was repeatedly cited as inadequate with a limited selection.
Overall Experience
9.63
Overall pleasant experience despite the noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:04

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Restaurant

Indulge in a relaxing getaway at Hotel Los Frailes in Valladolid, Yucatán. Unwind by the outdoor swimming pool or treat your taste buds at the on-site restaurant.

Comfortable Rooms with Modern Facilities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms.

Convenient Services and Location

Enjoy the ease of room service, a 24-hour front desk, and currency exchange during your stay. Located just 43 km from Chichen Itza, with free private parking and a paid airport shuttle service, your travel needs are fully covered.

Book now for an unforgettable stay at Hotel Los Frailes, Valladolid, Yucatán!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1198 reviews
Cleanliness: 7.63
Service: 10
Location: 9.6
Room Quality: 8.14
Amenities: 8.59
Value for Money: 9.12
Food and Beverage: 6.08
Overall Experience: 9.63
A
Adan • couple • us
6
Friendly staff but the hotel did not have hot water.
Cons:

Hoy water was not available.

2026-03-07 • via Nuitee
J
Jan • couple • cz
8
Hotel má skvělou obsluhu a jídlo
Pros:

Velkým přínosem bylo velké soukromé parkoviště, obsluha s velmi dobrou angličtinou a skvělé jídlo*

Cons:

Prakticky jsme na hotelu nezažili teplou vodu, ani po 20-25minutách puštěné vody netekla teplá, spíše jen lehce vlažná. Ulice, i když není blízko hlavního tahu, je v ranních hodinách hlučná, cca od 5h jde velký hluk od motorek a nákladních aut. Zavádějící byly velmi dobré snídaně, ty v ubytování opravdu jsou, ale nad rámec a musíte si je připlatit, základ jsou míchaná vajíčka, džus a káva.

2026-03-04 • via Nuitee
D
Danielle • couple • gb
10
Great for a short trip to Valladolid
Pros:

Staff really nice & good breakfast

Cons:

Only 2 sunbeds and one was broken

2026-03-03 • via Nuitee
H
Hamady • family_with_children • fr
5
Pros:

Hôtel un peu excentré du centre ce qui ne poserait pas de souci en soit s'il n'y avait pas des chiens errants partout. D'ailleurs les chiens rentrent également dans l'hôtel ce qui n'est pas très sécuritaire. Nous avons loué une chambre pour quatre il n'y avait que deux serviettes de douche disponible. La piscine est très froide et le bar de l'hôtel n'est pas très accueillant. Le petit-déjeuner catastrophique si on veut manger à sa fin il faut débourser entre 5 et 10 € en plus. Café imbuvable au petit déjeuner. Nous n'avons pas apprécié cet hotel

2026-03-03 • via Nuitee
Y
Yvan • family_with_children • fr
10
2026-02-27 • via Nuitee
A
alejandro • family_with_children • mx
8
Pros:

La limpieza excelente, la ubicación. La alberca en excelentes condiciones. Los recepcionistas varones, del turno vespertino.

Cons:

Las señoritas de la recepción del turno de la Mañana le dan mal trato a los clientes

2026-02-24 • via Nuitee
I
Ida Marie • couple • dk
7
Fint for kort tid
Pros:

Det var nemt finde, når man kom i bil.
Nemt for en enkelt overnatning.
Der var pool.

Cons:

Kvarteret udenfor virker snusket. Lidt skummelt.

Der er meget åbent fra poolen og ud til parkeringspladsen.

Mange hjemløse hunde lå ved hovedindgangen.

Restauranten er ikke særlig hyggelig, og det er svært at finde personalet til tider

2026-02-23 • via Nuitee
Y
YURY CAROLINA HERNANDEZ • couple • co
9
2026-02-23 • via Nuitee
C
Chloé • family_with_children • fr
9
Étape agréable a Valladolid
Pros:

L'emplacement au calme mais pas tres loin du centre ville et facilement accessible en voiture.
La piscine tres agréable.
La grande chambre.

Cons:

Le manque de choix au petit déjeuner, il faut payer pour avoir autre chose que des œufs.

2026-02-22 • via Nuitee
L
Loïc • family_with_children • fr
10
Pros:

La chambre
L'hôtel
L'accueil du personnel
Le parking

Cons:

L'emplacement

2026-02-14 • via Nuitee
R
Rubloza • family_with_children • es
9
Pros:

Habitación muy amplia y limpia. El personal es encantador. El desayuno es espectacular. Aparcamiento gratuito.

Cons:

Está un poco alejado del centro de Valladolid, a unos 20-25 minutos andando de la Catedral.

2026-02-13 • via Nuitee
C
Carlo • couple • it
6
Bell’hotel gestione poco dinamica
Pros:

La pulizia delle stanze e il parcheggio

Cons:

La amncanza di lettini della piscina (solo 2) e il fatto di dovere aspettare 10-15 minuti per avere l’acqua calda il bar apriva alle 18

2026-02-13 • via Nuitee
S
Silvan • couple • ch
5
Pros:

Pool

Cons:

Schlechtes Internet

2026-02-13 • via Nuitee
A
ALAIN • family_with_children • fr
5
Situé loin du centre et très impersonnel.
Pros:

Rien en particulier, si ce n'est la propreté, mais c'est la moindre des choses.

Cons:

Un bruit de vibration d'un module de climatisation qui m'a conduit à demander à changer de chambre. Cela m'a été accordé sans difficulté car heureusement l'hôtel n'était pas complet.
Le bruit de la rue très perceptible avec des fenêtres mal ajustées.
La froideur des lieux.

2026-02-11 • via Nuitee
S
Schuppe • couple • at
10
2026-02-11 • via Nuitee
B
Bartłomiej • family_with_children • pl
8
2026-02-09 • via Nuitee
W
Wim • couple • nl
8
Voor te slapen prima
Pros:

Veilig omgeving,ruim parkeren,schone kamer.

Cons:

Ontbijt matig 2stukjes afgesneden stokbrood met jam

2026-01-26 • via Nuitee
J
Jiri • couple • cz
5
Pros:

the hotel and the pool were well maintained.

Cons:

Unfortunately, there was no hot water. The breakfast included in the price was very basic and it was necessary to pay extra for anything more substantial. The room often smelled strongly of cleaning products. There was no chair or any additional furniture — only a bed and a wardrobe.

2026-01-26 • via Nuitee
L
Lemus López • family_with_children • mx
2
Hice reservación, pero al estar realizando check in decidí cancelar.
Pros:

Me gusto que el precio era bueno, pero al llegar me aumentaron la tarifa por ello decidí no hospedarme, no pude cancelar por el horario, pero la cancelación decia que podia ser a cualquier hora.

Cons:

No me gustó que viajaba con una menor de edad y al realizar la reservacion puse la opcion de alojamiento para dos adultos y una menor de un año de edad, al llegar al hotel me dijo la recepcionista que la menor no estaba contemplada y que debia pagar 300 pesos más, pero, en su anuncio de booking señalan que la menor de un año por su edad no pagaba y tendria alojamiento gratis y al llegar la recepcionista quiso cobrar mas, quien tenia una pesima actitud y forma. NO recomiendo si viajas en familia.

2026-01-26 • via Nuitee
M
martina • couple • it
7
Da migliorare
Pros:

Struttura e stanze pulite.
Comodo parcheggio interno.
Bella piscina.

Cons:

La nostra stanza (numero 9) aveva la doccia strutturata male per cui era impossibile non allagare la stanza, abbiamo dovuto chiedere numerosi asciugamani in più.
La posizione non è delle migliori e per arrivare in centro bisogna camminare in strade non illuminate.
Scelta di colazione veramente scarsa, molte opzioni diverse a pagamento. Ad esempio come bevanda viene fornito caffè americano o una tazza di latte, per avere del tè caldo bisogna pagare a parte.
Il servizio della cucina è piuttosto lento.

2026-01-25 • via Nuitee