Hotel Los Frailes, Valladolid, Yucatán

Hotels
8.6 (1234 reviews)
Calle 60 Calle 60 x 45 No. 240 A Col. Bacalar , Valladolid , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Spacious rooms
Cons:
Cleanliness issues
Lack of good breakfast
Maintenance problems

Categories

Cleanliness
7.63
Multiple reviews mentioned dirty rooms, sheets, and lack of cleanliness.
Service
10
Staff was helpful and communicative, particularly before arrival.
Location
9.6
Proximity to Valladolid city center and restaurants.
Room Quality
8.14
Rooms had issues with cleanliness and maintenance, but were spacious.
Amenities
8.59
Pool area was decent; however, towels and bathroom hygiene were poor.
Value for Money
9.12
Generally good value, but some reviews suggest hidden charges.
Food and Beverage
6.08
Breakfast was repeatedly cited as inadequate with a limited selection.
Overall Experience
9.63
Overall pleasant experience despite the noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:04

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Restaurant

Indulge in a relaxing getaway at Hotel Los Frailes in Valladolid, Yucatán. Unwind by the outdoor swimming pool or treat your taste buds at the on-site restaurant.

Comfortable Rooms with Modern Facilities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms.

Convenient Services and Location

Enjoy the ease of room service, a 24-hour front desk, and currency exchange during your stay. Located just 43 km from Chichen Itza, with free private parking and a paid airport shuttle service, your travel needs are fully covered.

Book now for an unforgettable stay at Hotel Los Frailes, Valladolid, Yucatán!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1234 reviews
Cleanliness: 7.63
Service: 10
Location: 9.6
Room Quality: 8.14
Amenities: 8.59
Value for Money: 9.12
Food and Beverage: 6.08
Overall Experience: 9.63
T
Thomas Capelle • solo_traveller • fr
10
2026-04-17 • via Nuitee
M
MARIA TERESA • family_with_children • mx
9
Placentera!
Pros:

El lugar lindo, limpio y cómodo.

Cons:

El agua para bañarse era templada para mi madre fue casi fria ya que ella tiene 83 años, todo lo demás excelente.

2026-04-14 • via Nuitee
P
Payan • family_with_children • mx
9
Pros:

La tranquilidad y la atención.

Cons:

Mejorar el Bar.

2026-04-14 • via Nuitee
K
Karolina W. • solo_traveller • pl
9
2026-04-14 • via Nuitee
D
Danny • extended_group • be
8
Pros:

Le calme,la chambre est plus grande et mieux équipée quand vous demander un grand lit (king size) . Pourtant même prix demandé que pour une chambre avec Queen size bed..?! Très bons cocktails

Cons:

Petit déjeuner compris (fruit/oeufs/café ):pas de pain!? Loin de tout si vous voulez ressortir pour prendreun verre ou souper.. .

2026-04-09 • via Nuitee
H
Hossein • family_with_children • nl
8
Pros:

Schone kamer
Uitzicht op tuin

Cons:

Locatie ver van centrum

2026-04-09 • via Nuitee
E
ELIGIO CARLOS • family_with_children • mx
8
2026-04-09 • via Nuitee
L
Ludwig • family_with_children • ca
5
Pros:

Chambre de bonne taille.
Parking gratuit très pratique pour l'accès aux chambres.
Personnel aimable et serviable (comme souvent au Mexique).

Cons:

Pas d'eau chaude à certaines heures ou alors il faut attendre 15 mins ou plus.
Wifi à faible portée qui n'arrive pas jusqu'à la chambre 2 (en tout cas).
Petit déjeuner de pauvre qualité en termes d'ingrédients.

2026-04-08 • via Nuitee
P
patrick • family_with_children • fr
9
Pros:

Très bon petit déjeuner et le personnel très accueillant

2026-04-07 • via Nuitee
B
benjamin • family_with_children • fr
8
Pros:

l'hotel tres agréable et très propre, la piscine tres bien. Le personnel tres agréable.
petit dejeuner et repas tres bien également

Cons:

wifi dans la chambre
pas de pommeau de douche uniquement au plafond

2026-04-04 • via Nuitee
J
Jose Adrian • family_with_children • mx
10
Pros:

Personal muy amable

Cons:

No había agua caliente

2026-04-03 • via Nuitee
J
Jose Adrian • family_with_children • mx
10
Pros:

Limpieza excelente

Cons:

Todo me gustó.

2026-04-03 • via Nuitee
J
Jean • extended_group • ca
9
2026-04-02 • via Nuitee
D
Di Paola • couple • it
9
2026-03-29 • via Nuitee
A
Alvin Tang • family_with_children • cn
9
Pros:

parking

Cons:

room window is not clear.

2026-03-27 • via Nuitee
C
Charles • family_with_children • fr
5
Pros:

La piscine et les grands lits ainsi que beaucoup d'espace.

Cons:

La wifi ne fonctionne presque pas.
Un peu excentré du centre ville.
Il n'y a qu'un transat a la piscine.
Il n'y avait pas d'eau chaude pour la douche.
Le petit déjeuner inclus est très restreint (uniquement des oeufs et du café, sinon c'est en supplément)

2026-03-27 • via Nuitee
J
Juan • family_with_children • us
8
2026-03-26 • via Nuitee
E
Erwin • family_with_children • be
8
Pros:

Vriendelijk en behulpzaam personeel. Op zich mooi hotel met mooie kamers en groot parkeerterrein. Bij onze opmerking over het minder propere beddengoed en gebrek aan een koelkast werd direct gezorgd voor een andere kamer zonder bijbetaling. Al bij al een fijn verblijf

Cons:

Ietwat nitpicking. Initieel waren de onderlakens niet proper (haren en andere vlekken) en was er geen koelkast. We kregen hierdoor een upgrade zonder extra kosten. Anderzijds was er geen warm water in de douche en kon je de airco niet aanlaten wanneer je de kamer verliet (electriciteit met keycard) waardoor het heel warm en klam aanvoelde bij terugkeer. Het inclusief ontbijt was vaststaand (wel voldoende) en enkel tegen bijbetaling had je meer keuze. Dit hotel lag op 2km van het centrum (op zich geen probleem om dit te wandelen). De ganse regio heeft ook minder 4G bereik waardoor je een tijd moet wachten op gps-signaal. Al bij al toch een fijn verblijf.

2026-03-26 • via Nuitee
R
roberto • extended_group • mx
10
Excelente estancia
Pros:

Todo en general

2026-03-23 • via Nuitee
K
Katy Marisela • family_with_children • mx
10
Pros:

La limpieza y amplio

Cons:

Fallo un poco el control remoto de la tv

2026-03-21 • via Nuitee