Hotel Los Frailes, Valladolid, Yucatán

Hotels
8.6 (1286 reviews)
Calle 60 Calle 60 x 45 No. 240 A Col. Bacalar , Valladolid , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Spacious rooms
Cons:
Cleanliness issues
Lack of good breakfast
Maintenance problems

Categories

Cleanliness
7.63
Multiple reviews mentioned dirty rooms, sheets, and lack of cleanliness.
Service
10
Staff was helpful and communicative, particularly before arrival.
Location
9.6
Proximity to Valladolid city center and restaurants.
Room Quality
8.14
Rooms had issues with cleanliness and maintenance, but were spacious.
Amenities
8.59
Pool area was decent; however, towels and bathroom hygiene were poor.
Value for Money
9.12
Generally good value, but some reviews suggest hidden charges.
Food and Beverage
6.08
Breakfast was repeatedly cited as inadequate with a limited selection.
Overall Experience
9.63
Overall pleasant experience despite the noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:04

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Restaurant

Indulge in a relaxing getaway at Hotel Los Frailes in Valladolid, Yucatán. Unwind by the outdoor swimming pool or treat your taste buds at the on-site restaurant.

Comfortable Rooms with Modern Facilities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms.

Convenient Services and Location

Enjoy the ease of room service, a 24-hour front desk, and currency exchange during your stay. Located just 43 km from Chichen Itza, with free private parking and a paid airport shuttle service, your travel needs are fully covered.

Book now for an unforgettable stay at Hotel Los Frailes, Valladolid, Yucatán!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.6
Based on 1286 reviews
Cleanliness: 7.63
Service: 10
Location: 9.6
Room Quality: 8.14
Amenities: 8.59
Value for Money: 9.12
Food and Beverage: 6.08
Overall Experience: 9.63
J
jose • solo_traveller • mx
3
Pros:

Restaurant

Cons:

El baño se inundaba y ellos sabían del problema pues me dijeron que era un error de la construcción y no había nada que se podía hacer, ni siquiera ofrecieron cambiarme de cuarto

2026-10-24 • via Nuitee
C
Claudia Yanine • family_with_children • mx
10
Los frailes 🫰🏻
Pros:

Nos encantaron las instalaciones, no había mucha gente así que disfrutamos de la alberca, la habitación era comoda y limpia, los empleados muy amables y el desayuno muy rico.

Cons:

Realmente no tuvimos algo que no nos gustara

2026-10-23 • via Nuitee
K
Karmace • family_with_children • mx
10
2026-10-22 • via Nuitee
F
Fanni • couple • ch
7
2026-10-22 • via Nuitee
D
Deborah • couple • mx
9
bonito y con buen servicio
Pros:

ofrece desayuno incluido en la reserva, las instalaciones son bonitas

Cons:

está algo retirado del centro

2026-10-21 • via Nuitee
T
Thrawn66 • family_with_children • de
4
2026-10-19 • via Nuitee
M
MARTIN • extended_group • mx
9
Pros:

Estabamos contentos con los servicios del hotel. todo fue fácil y rapido.

2026-10-16 • via Nuitee
J
JAIME • extended_group • es
8
Valladolid agradable Mexico puro
Pros:

Desayuno bueno, parking al lado del hotel

Cons:

Atención mejorable

2026-10-12 • via Nuitee
J
JairoRivera • couple • mx
9
2026-10-10 • via Nuitee
A
Adriano César Silva • couple • br
9
Ótima opção que atende plenamente as expectativas.
Pros:

Quarto espaçoso, ambiente bem acolhedor e bonito.

Cons:

Nada

2026-10-08 • via Nuitee
E
edmundo • solo_traveller • mx
8
Bien, pero con algunos detalles sería mejor
Pros:

La habitación es muy amplia

Cons:

El baño no tiene ventilación, falta puerta en el vestidor

2026-09-19 • via Nuitee
R
Roberto • solo_traveller • us
10
Pros:

Easy access to Hotel, no far from downtown, quite place.

2026-09-18 • via Nuitee
J
jaime tauasi • solo_traveller • mx
7
Cons:

Las sabanas estaban manchadas de sangre. El intenet no servía.

2026-09-15 • via Nuitee
E
Edu_ • couple • es
8
Muy agradable y cómodo
Pros:

Las habitaciones muy espaciosas y bien cuidadas, el parking dentro del hotel espacioso y fácil para aparcar. Zonas comunes, alberca y terrazas muy espaciosas, cómodas y bien cuidadas.

Cons:

Las chicas de recepción muy inflexibles para los horarios de entrada/salida y de poca ayuda para aconsejarnos sobre dudas sencillas de los alrededores "no sabemos/no podemos" era la respuesta para todo. Desayuno muy flojo. Un poco alejado de la zona céntrica.

2026-09-03 • via Nuitee
C
Charles • family_with_children • fr
7
2026-08-28 • via Nuitee
F
Fernando • solo_traveller • mx
9
2026-08-19 • via Nuitee
M
Maria guadalupe • solo_traveller • mx
10
Pros:

Jardines, habitación, piscina muy limpia, estacionamiento cercano etc etc

Cons:

Un poco lejos del centro, afortunadamente traía mi auto. Necesario capacitación al personal para mejorar la atención a huéspedes.

2026-08-17 • via Nuitee
A
Adriano • solo_traveller • br
8
Pros:

Do custo benefício.

2026-08-16 • via Nuitee
A
Alessia • couple • it
5
Deludente
Cons:

Posizione scomoda per raggiungere il centro, non si può andare a piedi. Colazione pessima: si ha a scelta un succo o piatto di frutta (misero) e un piatto principale a base di uova (se non ti piacciono non mangi nulla). Ho chiesto un po’ di pane in più e mi hanno risposto che era un extra. Piscina il primo giorno verde perché non pulita e solo due lettini a disposizione per tutte le camere.

2026-08-14 • via Nuitee
V
Virginia • solo_traveller • es
8
Pros:

La struttura e carina e nuova e il rapporto qualita prezzo è buono.

Cons:

L albergo è a 20 min dal centro di Valladolid, quindi non è lontanissimo. Il problema sono le strade che sono buie e si allagano se piove.
Il bar/ristornate non è aperto tutto il giorno, ad esempio il pomeriggio non apre fino alle 18 e non ci sono altri bar nei dintorni.
La colazione non è a buffet e solo include frutta, caffè e uova.

2026-08-14 • via Nuitee