COUNTRY INN MOTEL

Hotels
6.3 (52 reviews)
2644 Southwest Loop 410 , San Antonio , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location
Food and beverage options available
Cons:
Unclean rooms
Poor customer service
High additional fees

Categories

Cleanliness
3.05
Room had roaches, mold, and stained linens.
Service
5.05
Front desk service was rude and unhelpful.
Location
9.05
Convenient location for business travelers.
Room Quality
4.05
Room conditions were old and unsatisfactory.
Amenities
7.05
Limited amenities mentioned; more information needed.
Value for Money
6.05
Not a good value given the poor room conditions.
Food and Beverage
9.05
No specific mentions of food or beverage quality.
Overall Experience
7.05
Overall experience marred by initial check-in issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:08

Property Description

Convenient Location
Located just 12 km from SeaWorld San Antonio, COUNTRY INN MOTEL offers a prime spot for guests to explore the city's top attractions. With easy access to Ripleys Believe It Or Not Museum, Henry B Gonzalez Convention Center, and The Alamo, our hotel is the perfect choice for travelers looking to experience the best of San Antonio.

Comfortable Accommodation
Our family rooms are designed to provide a cozy and relaxing stay for our guests. Each unit is equipped with a spacious seating area, a flat-screen TV with cable channels, and a private bathroom with all the necessary amenities, ensuring a comfortable and enjoyable experience during your visit.

Exceptional Service
At COUNTRY INN MOTEL, guest satisfaction is our top priority. Our friendly staff at the reception is always ready to assist you with any information you may need to navigate the area smoothly. Whether you're here for business or leisure, we strive to make your stay memorable and hassle-free.

Book your stay at COUNTRY INN MOTEL now and enjoy a convenient and comfortable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$7 per person per night when using an existing bed.
    People no matter the age stay for US$7 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 52 reviews
Cleanliness: 3.05
Service: 5.05
Location: 9.05
Room Quality: 4.05
Amenities: 7.05
Value for Money: 6.05
Food and Beverage: 9.05
Overall Experience: 7.05
J
Jolaine partner
6
Pros:

The lady who checked me in was sweet. However it was difficult to hear her though the glass. She also wasn’t able to photocopy my ID so I had to wait over an hour to get my ID back. Once we got in our room there was no ice bucket, only one washcloth and it was sweltering. This was ok for us since it was way last minute, and it cooled rather quickly. The toilet also had issues with flushing, and on looking into the tank the flapper valve needs replacing. Other than that it wasn’t bad.

2025-09-25 via Nuitee
H
Hannah family_with_children us
1
AWFUL!!
Pros:

Nothing at all

Cons:

I want to share my experience during a recent business trip with my daughter and I. My husband was due to stay for just two nights before heading back to Austin, where he was working. Upon our arrival, I encountered a rather unpleasant situation with the elderly gentleman at the front desk. He insisted that my daughter and I sit outside with our belongings and told us he would wait for my husband to arrive around 6 PM, which I had already communicated during check-in. I questioned him, asking if he expected us to endure the sweltering 100-degree heat until then. He eventually agreed to give us a key, but instructed us to wait outside.

I complied and waited patiently, but after a significant amount of time without any updates, I went back inside. Once again, he reiterated that he would wait for my husband. I reminded him that my husband would not arrive until around 6 AGAIN. Finally, after some back-and-forth, he decided to give me a key then had me sign a card. To my surprise, he then took a phone call with his son, speaking in a language I didn’t understand and putting the phone on speaker. His son questioned our booking, asserting that we only had two people listed. I explained that my husband would join us for Friday and Saturday before leaving early Sunday morning. In response, the desk clerk informed me that I would have to pay an additional $45 for him. I objected, pointing out that he would only be there for two nights. He then told me to pay $25 instead, which I did. With an air of rudeness, he urged me to go get the money and shooed me away.

Once I finally arrived in my room, I was appalled by the conditions. The bed felt like it was from the 80s, with hard springs sticking out. I noticed roaches everywhere, mold in the bathroom, and old towels that were yellow with black spots. The pillows and blanket had large blood stains, and there were disturbing marks on the walls and ceiling that looked like old blood.

2025-08-29 via Nuitee
P
Penny
4
Pros:

Cleanliness not so good . Sheets were dirty and stained . Toels were same .

2025-08-15 via Nuitee
G
George solo_traveller us
10
2025-08-08 via Nuitee
V
Victor couple us
10
2025-07-25 via Nuitee
P
Paredes family_with_children us
8
2025-07-19 via Nuitee
B
Brenda family with young children us
1
Poor
Cons:

Roach was seen in bathroom. Tiles were cracked, bed was hard, the room wasn’t clean. I will never ever stay here again!

2025-04-25 via Nuitee
D
Day review category business travellers us
10
Exceptional
Pros:

I stay here whenever I’m in town on business. It’s clean quiet and friendly

2025-04-18 via Nuitee
V
Verified traveler
4
Okay
Pros:

Fairly clean, top bed comforter is stained and dirty, bed sheet had a burn hole in it, micro fridge was noisy, manager seems stressed out, but its a decent place to stay if you bring your own pillows and a sleeping bag, quiet, but bad for night workers.No restaurants near to walk to but that stops a roach problem.

2025-02-01 via Nuitee
B
Brent young couple us
1
Bad
2024-12-18 via Nuitee
P
Pete review category business travellers us
9
Superb
2024-10-18 via Nuitee
P
Pete review category business travellers us
8
Very good
2024-10-13 via Nuitee
P
Pete review category business travellers us
8
Very good
2024-10-08 via Nuitee
M
Mikayla solo traveller us
1
Terribly dirty, broken down, terrifying.
Pros:

The location was close to the Air Force base.

Cons:

It was so old and not updated, the sheets weren’t clean, and the curtains were screwed into the wall. The toilet flusher thing was broken, and the plug for the bathtub was broken. Everything felt dirty and I couldn’t communicate with the staff because none of them spoke English. Checkout was clearly posted at 11am and they kicked me out of my room at 10:30 where I had to sit on a curb for a half hour waiting for my ride. The nearby neighborhood is sketchy and I heard screaming and fighting multiple nights during my stay. I would never recommend this place to anyone, and will never stay here again.

2024-09-21 via Nuitee
B
Bruce family with young children us
9
Decent
Pros:

Decent price… just a place to sleep.

2024-08-07 via Nuitee
T
Todd solo traveller us
1
Bad
2024-07-25 via Nuitee
L
Lopez young couple us
8
It was alright
Pros:

Breakfast?? There was no breakfast here, was there??

Cons:

Not enough soap ; shampoo ; toiletpaper in restroom for 2 guests. Sheets/Blankets were itchy

2024-07-21 via Nuitee
C
Charlotte
8
Pros:

Needed to get out of the heat

2024-07-08 via Nuitee
G
Greg
4
Pros:

Not worth the price. Too close to highway, inconvenient to get in and out of property. Room is in decent condition, not clean but not dirty. Would not recommend. No effort is put in for comfort at all.

2024-07-08 via Nuitee
T
Tamra solo traveller us
8
Very good
2024-07-02 via Nuitee