Palacio Canton Hotel - Valladolid

Hotels
7.8 (163 reviews)
35-37 Calle 40 187 , Valladolid , mx

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Adult only
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
6.38
Multiple reviews highlighted cleanliness issues, with specific mentions of rooms not being clean and unpleasant odors.
Service
8.85
Many reviews noted friendly service, but some experiences indicate inconsistency; overall, the service was generally satisfactory.
Location
9.39
Frequent praise for the location being close to central attractions and convenient.
Room Quality
7.34
Room quality received mixed feedback; some found them comfortable while others noted issues like noise and lack of windows.
Amenities
7.37
Amenities were mentioned, with a positive note on the courtyard but criticism about inconsistent quality of bathrooms.
Value for Money
7.83
Reports of good value for the price paid, but some guests felt amenities didn’t match expectations.
Food and Beverage
6.88
Food was mentioned as lacking in quality, particularly breakfast options which were criticized.
Overall Experience
8.35
Typically positive experiences noted despite some issues; overall, guests felt it was a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:05

Property Description

Luxurious Adults-Only Oasis

Stunning Outdoor Pool and Garden Retreat
Indulge in a relaxing stay at Palacio Canton, where you can unwind by the outdoor swimming pool set amidst lush gardens. Enjoy the tranquility of the terrace and soak up the sun in this serene adults-only oasis.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Some units even boast balconies for a picturesque view. Rest easy with our quality bed linen and towels provided for a restful stay.

Convenient Services and Accessible Location
Benefit from our attentive room service, 24-hour front desk, and currency exchange during your stay. Explore the nearby Chichen Itza or take advantage of the paid airport shuttle service to Cancún International Airport. Book your escape at Palacio Canton now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.8
Based on 163 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.39
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
J
Jürgen • solo_traveller • de
10
2026-03-14 • via Nuitee
D
Daria • couple • pl
4
2026-03-13 • via Nuitee
R
Roozeboom • couple • nl
6
Pros:

De ligging, vlakbij het park en de dagreceptioniste was erg vriendelijk
De bedden waren goed

Cons:

Het zwembad was niks en de lampen gingen om 22.30 al uit dus konden we niet meer beneden zitten, geen warm water.

2026-03-06 • via Nuitee
H
Helmut • couple • at
9
2026-02-28 • via Nuitee
P
Peter • couple • dk
3
God placering men under middel på øvrige parametre.
Pros:

Placering og okay pris.

Cons:

Håndklæder havde pletter. Dårlig udluftning på værelset efter bad. Ventilation (fan) er meget larmende og svær at sove med, men nødvendig. Hotellet er generelt ret gammelt og stilen er nok ikke noget mange vil synes om.

2026-02-26 • via Nuitee
C
Carlos • solo_traveller • mx
8
Pros:

Muy centrico...y comodo

Cons:

La alberca muy chica

2026-02-23 • via Nuitee
P
PORTIGLIATTI • solo_traveller • mx
7
2026-02-11 • via Nuitee
M
Monica • couple • it
6
2026-01-30 • via Nuitee
S
Sylvie • couple • fr
8
Proche des lieux touristiques
Pros:

Proximité des lieux touristiques

Cons:

Matelas un peu mous

2026-01-29 • via Nuitee
E
EDNA • couple • mx
9
2026-01-29 • via Nuitee
S
StanisławP • solo_traveller • pl
9
Pros:

Wystrój pokoju i hotel. Uśmiechnięta Pani z recepcji która pokazała mi hotel i pokój. 💐

Cons:

,--------_------------------------------------------

2026-01-28 • via Nuitee
B
Bei • solo_traveller • ca
3
disappointed
Cons:

in the last night I stayed there,there was no hot water when I showered. I called them twice, the first call was hung up very soon with no one answered anything, so I made the 2nd call. This time a man yelled something "Spanish only" and hanged my call. Without any choices, I sent them a msg in Spainish with the help of google translate. And I got NO feedback at all! And nothing happened to the hot water.

2026-01-26 • via Nuitee
J
Josué David • couple • mx
5
2026-01-25 • via Nuitee
A
Antonio • couple • fr
7
2026-01-24 • via Nuitee
M
maria de los angeles • couple • mx
8
2026-01-21 • via Nuitee
M
Maria • couple • pt
10
Pros:

Pátio muito bonito, a localização é perfeita e o quarto muito confortável

2026-01-20 • via Nuitee
M
Maïa • couple • ca
10
Très agréable
Pros:

Petit déjeuné inclu copieux et personnel très sympa !

Cons:

Rien !

2026-01-19 • via Nuitee
C
Carol • couple • us
8
Pros:

Location

Cons:

Nothing bad.
, just very simple

2026-01-19 • via Nuitee
N
Noemi • couple • ch
5
Pros:

Die Lage war toll. Auch der Pool sah hübsch aus

Cons:

Das Zimmer war

2026-01-19 • via Nuitee
M
Maria Alejandra • couple • ar
8
Merida en un hotel
Pros:

La calidez de la gente. Todos los jóvenes q forman parte del servicio, son muy sociables y cálidos. Lo imbatible es la ubicación.

Cons:

El olor cuando entras. Creo q, aunque es un impacto, q luego se va, te hace sentir q estas más en un museo q en un hotel.

2026-01-19 • via Nuitee