OYO Hotel La Luna

Hotels
•
OYO AMER
6.4 (4 reviews)
Lazaro Cardenas 68, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29240 , San Cristóbal de las Casas , MX
52-4739800658

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Grocery/convenience store

Review Highlights

Pros:
Convenient Location
Adequate Amenities
Cons:
Cleanliness Issues
Service Responsiveness

Categories

Cleanliness
3.81
Reported bed bugs and lack of cleanliness for bedding.
Service
7.78
Service was standard but issues were not sufficiently addressed.
Location
8.32
Location was satisfactory and convenient.
Room Quality
5.77
Room quality impacted by cleanliness issues.
Amenities
6.8
Standard amenities offered, no significant issues.
Value for Money
5.76
Value perceived as fair but marred by cleanliness concerns.
Food and Beverage
6.81
Food options were adequate but not noteworthy.
Overall Experience
6.18
Overall stay was negatively impacted due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:38

Property Description

Designated Smoking Areas

Enjoy the convenience of designated smoking areas at OYO Hotel La Luna, making your stay comfortable and accommodating for all guests.

Convenience Store and 24-Hour Front Desk

Indulge in the convenience of on-site grocery/convenience store for quick bites and take advantage of the 24-hour front desk and luggage storage during your visit.

Close Proximity to Local Attractions

Explore nearby attractions such as Museo de Ambar and Mayan Textile Center just steps away from the hotel, allowing you to immerse yourself in the rich cultural experiences of San Cristóbal de las Casas.

Plan your visit to OYO Hotel La Luna for a delightful stay amidst the charm of San Cristóbal de las Casas.

Important information:

  • There is limited hot water on site.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BJU

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.4
Based on 4 reviews
Cleanliness: 3.81
Service: 7.78
Location: 8.32
Room Quality: 5.77
Amenities: 6.8
Value for Money: 5.76
Food and Beverage: 6.81
Overall Experience: 6.18
J
Jesús Orlando
2
Pros:

Para pagar no cuentan con terminal, un día me dijeron que no ensuciara la colcha (quiere decir que no cambian las cobijas) reservé por 4 noches, me picaron chinches y lo reporté a recepción, sólo me dijeron que no tienen chinches y al salir me pidieron el cuarto a las 10am, cuando en la reservación decía dejar el lugar a las 11am.

2025-09-17 • via Nuitee
E
Eduardo • friends
6
Pros:

Esta bien ubicada pero es una zona un poco insegura.

2024-07-22 • via Nuitee
I
Iber • partner
8
Pros:

Habitaciones limpias, cerca de establecimientos, transporte y lugares donde comer

2023-08-29 • via Nuitee
H
hector
2
Las fotos y descripcion no son precisas
Pros:

La habitacion estaba sucia y olia a humedad, la puerta parecia que entraba a una carcel, porque solo tenia un gancho al cual le colocabas un candado y por dentro un pasador que con una leve empujada se abria la puerta, en las opciones de reservacion decia que el hotel contaba con aire acondicionado, esto es una mentira, el uno aire que entra a la habitacion es un hoyo en la pared con un tubo de pvc de 4 pulgadas, no tienen ninguna ventana. no le recomiendo este hotel , las fotos de la aplicacion hotels.com no corresponden con la realidad del hotel

2020-09-18 • via Nuitee