Hotel Plaza Arteaga

Hotels
8.6 (426 reviews)
Calle jose María Arteaga N. 936 , Monterrey , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 426 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
A
AMALIA • solo_traveller • mx
6
regular, va uno a descansar y no es posible
Pros:

servicio

Cons:

demasiado ruido por la noche, no se puede descansar. un motor, golpeteo, ruidos extraños

2026-04-16 • via Nuitee
I
Israel Yassef • couple • mx
8
2026-04-15 • via Nuitee
G
Garza • solo_traveller • mx
9
2026-04-14 • via Nuitee
M
Maria • couple • mx
5
Pros:

La abitacion es Linda

Cons:

La Cama es muy incomoda ,y el personal es muy despota no hay WiFi deverian fumigar también

2026-04-13 • via Nuitee
J
Joseph • solo_traveller • mx
9
2026-04-13 • via Nuitee
D
Daniela • solo_traveller • mx
10
Pros:

Muy limpia la habitación

Cons:

Una recepcionista que me atendió

2026-04-13 • via Nuitee
D
Daniela • solo_traveller • mx
10
2026-04-13 • via Nuitee
S
SANTOS JULIAN • solo_traveller • mx
10
BUENA ESTANCIA
Pros:

El espacio de la habitación y la comodidad del mismo, y el servicio del restaurante

Cons:

El ruido de noche, está cerca de la avenida.

2026-04-10 • via Nuitee
M
Mendieta • extended_group • mx
9
Pros:

Atención, limpieza.

Cons:

Me comentaron el lugar es peligroso de noche. Y falta un poco de iluminación en la habitación, esta muy oscura.

2026-04-08 • via Nuitee
G
Garcia • solo_traveller • co
10
2026-04-08 • via Nuitee
G
Guadalupe • couple • mx
7
AMENA
Pros:

TODO LIMPIO SOLO Q EN COMPARACION DE LA HABIACION EN 4TO. PISO CONTRA UNA DEL 3 PISO Q ME DIERON UNA SEMANA ATRAS QUE ME HOSPEDE, LAS PAREDES MANCHADAS, COMO QUE EN ESTA RESERVACION ME DIERON EL PEOR CUARTO POR RESERVAR POR BOOKING

Cons:

Q ME DIERAN UN MEJOR CUARTO Y EN 3ER PISO O 2DO. COMO Q LAS RESERVACIONES POR BOOKING LAS ENVIAN MAS LEJOS, PPARA Q EL CLIENTE NO REGRESE O NO SEA DE SU AGRADO

2026-04-06 • via Nuitee
M
Mayra • solo_traveller • mx
8
2026-04-04 • via Nuitee
M
Mayra • solo_traveller • mx
8
2026-04-04 • via Nuitee
M
Marielena • couple • mx
10
Pros:

Todo

2026-04-03 • via Nuitee
E
Enriique • couple • mx
10
Pros:

La facilidad del acceso, la recepción por medio de Booking.. la economíco y el lugar

Cons:

La habitación... Estaba muy bien por el precio pero se puede mejor tal vez cambiado de habitación o pagar más algo mejor

2026-04-03 • via Nuitee
D
Denisa • couple • au
9
2026-04-03 • via Nuitee
D
Dominique • solo_traveller • us
7
Clean room and nice size space
Pros:

Clean location and nice size room

Cons:

It was a bit noisy

2026-03-30 • via Nuitee
M
Maria • couple • us
4
2026-03-28 • via Nuitee
G
Garcia • couple • mx
7
Pros:

La ubicación, el personal es amable

Cons:

La habitación estaba sucio, el piso tenía tierra y cabellos, en la taza del baño había cabellos (tenía puesto la cinta de esterilizado pero si ves varios cabellos y pelos en una taza de baño, dudas de la limpieza). Se reservó para 2 personas y solo había una toalla pequeña.

2026-03-28 • via Nuitee
A
Alma Leticia • solo_traveller • mx
10
2026-03-26 • via Nuitee