Hotel Plaza Arteaga

Hotels
8.6 (400 reviews)
Calle jose María Arteaga N. 936 , Monterrey , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 400 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
A
Arturo • couple • mx
10
2026-02-13 • via Nuitee
M
Marielena • solo_traveller • mx
10
Pros:

El jacuzzi

2026-02-12 • via Nuitee
J
Jonathan de jesus • couple • mx
9
2026-02-11 • via Nuitee
G
Gahete • solo_traveller • mx
10
Pros:

Todo me gustó muy bueno

2026-02-09 • via Nuitee
D
Denyse • couple • us
1
2026-02-08 • via Nuitee
G
Guillermo • couple • mx
10
Pros:

El almuerzo con el chef matutino

Cons:

Se iba la señal de la TV y el WiFi

2026-01-31 • via Nuitee
S
Sonia Yasmin • family_with_children • mx
10
2026-01-30 • via Nuitee
I
Israel Yassef • solo_traveller • mx
8
2026-01-30 • via Nuitee
S
Sonia Yasmin • family_with_children • mx
8
Tranquila
Pros:

Si está cómodo

2026-01-30 • via Nuitee
J
Jorge Fernando • couple • mx
10
Sí volvería a hospedarme
Pros:

La ubicación, la atención, la comodidad

Cons:

Nadamás que encontramos 4 cabellos muy largos en la cama, lo cual me puso a pensar que no limpian muy bien que digamos, pero es cosa que pude superar sin problema porque iba mi esposa conmigo. Que tal si hubiera ido sólo y se me pega algún cabello???? 😅😅😅

2026-01-26 • via Nuitee
P
Perez • couple • mx
10
Pros:

Todo

Cons:

Sin comentarios

2026-01-23 • via Nuitee
R
Ricardo • couple • us
9
Maravilloso.
Pros:

Todo el personal fue super amable y servicial.

2026-01-19 • via Nuitee
D
DIANA GUADALUPE • solo_traveller • mx
7
Bien
Pros:

tranquilo
cuenta con secadora
limpio

Cons:

paredes les falta cuidado
se ve viejo
toallas viejas
no tiene closet o algún espacio para desempacar

2026-01-19 • via Nuitee
A
Alessandro • couple • mx
9
2026-01-19 • via Nuitee
L
Luis Felipe • couple • mx
10
BUEN SERVICIO
Pros:

MUY BIEN HOTEL Y BIEN ORDENADO

Cons:

TODO BIEN

2026-01-19 • via Nuitee
A
Alicia • solo_traveller • mx
8
Limpio y cómodo.
Pros:

Debía salir por la Central de Autobuses. Está muy cerca.

Cons:

El elevador no funcionó al momento de dejar el hotel. Debi bajar con maleta de 20 kg por las escaleras.
Mi agradecimiento a la Señorita de limpieza que me ayudó.
Para salir a la calle sólo hay escalones.

2026-01-19 • via Nuitee
R
Ramón • solo_traveller • us
10
Pros:

Muy bien

Cons:

Todo bien gracias

2026-01-19 • via Nuitee
M
Maria Angelina • family_with_children • mx
9
Excelente
Pros:

En general un hotel muy limpio, las camas muy duras

Cons:

Alejado del centro

2026-01-19 • via Nuitee
M
MARIA FERNANDA • couple • mx
5
pudo ser mejor para ese costo
Cons:

las paredes eran notablemente sucias, en una de ellas había incluso pestañas postizas pegadas y seguro ahí siguen, las toallas de baño muy desgastadas

2026-01-19 • via Nuitee
H
HOMERO MARCELINO • solo_traveller • mx
1
Terrible
Pros:

Nada, no es recomendable para nadie. Además de cobrar como hotel de 4 estrellas o más.

Cons:

Parece un hotel de paso de lo peor, huele mal, no tiene ventanas, no tiene closet, no ponen agua, etc.

2026-01-19 • via Nuitee