Hotel Plaza Arteaga

Hotels
8.6 (408 reviews)
Calle jose María Arteaga N. 936 , Monterrey , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 408 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
I
Ivan • couple • mx
10
Pros:

Todo la ubicación muy bien

2026-03-12 • via Nuitee
J
JOSUE • solo_traveller • mx
7
No es un hotel familiar, en especial por la ubicación.
Pros:

La limpieza y la actitud del personal, muy bien en general.

Cons:

El área y que las habitaciones no tienen ventanas. Creo que fue mi error no percibirlo al momento de revisar el hotel antes de completar la reservación.

2026-03-09 • via Nuitee
C
Cecy • couple • mx
10
2026-03-09 • via Nuitee
F
Folke • couple • mx
10
Comfortable
Pros:

The personal is really kind.

Cons:

The location is not safe at night

2026-03-08 • via Nuitee
M
Marco Antonio • couple • mx
10
Pros:

Las instalaciones muy bonitas

Cons:

Solo la calle donde está ubicado el hotel hay muchas personas en situacion de calle

2026-03-06 • via Nuitee
M
María Dolores • solo_traveller • mx
4
2026-03-05 • via Nuitee
M
Marielena • couple • mx
10
2026-03-03 • via Nuitee
A
Abraham • couple • mx
8
2026-03-02 • via Nuitee
G
Guillermina • couple • mx
7
2026-03-02 • via Nuitee
M
mely • couple • mx
5
Pros:

Tiene buena ubicación, pero no es totalmente familiar, no hay closet, ni wi-fi,

2026-03-01 • via Nuitee
A
Ayala Juárez • family_with_children • mx
7
No regresaria
Pros:

Posterior a registrarnos e instalarnos, se trataron de meter a nuestra habitación, la cual no tenia ni una sola ventana, por lo tanto estaba muy encerrado y con olor a humedad

Cons:

Deberian de considerarlo motel

2026-02-23 • via Nuitee
M
Mendez • couple • mx
9
Muy bien
Pros:

Servicio

Cons:

Nada

2026-02-22 • via Nuitee
A
Arturo • couple • mx
10
2026-02-13 • via Nuitee
M
Marielena • solo_traveller • mx
10
Pros:

El jacuzzi

2026-02-12 • via Nuitee
J
Jonathan de jesus • couple • mx
9
2026-02-11 • via Nuitee
G
Gahete • solo_traveller • mx
10
Pros:

Todo me gustó muy bueno

2026-02-09 • via Nuitee
D
Denyse • couple • us
1
2026-02-08 • via Nuitee
G
Guillermo • couple • mx
10
Pros:

El almuerzo con el chef matutino

Cons:

Se iba la señal de la TV y el WiFi

2026-01-31 • via Nuitee
I
Israel Yassef • solo_traveller • mx
8
2026-01-30 • via Nuitee
S
Sonia Yasmin • family_with_children • mx
10
2026-01-30 • via Nuitee