Hotel Plaza Arteaga

Hotels
8.6 (483 reviews)
Calle jose María Arteaga N. 936 , Monterrey , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 483 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
J
José Luis • couple • mx
8
2026-06-07 • via Nuitee
A
ADIEL • couple • mx
7
Un motel/hotel muy cómodo solo que en una zona un poco peligrosa
Pros:

El trato de los empleados y la televisión tenía muy buena programación

Cons:

La regadera no lograba funcionar bien, y el agua del lavamanos salía extremadamente caliente (hirviendo) el control de la tv dejó de funcionar

2026-06-05 • via Nuitee
A
Abraham Chavarría • solo_traveller • mx
8
2026-06-05 • via Nuitee
J
JESUS • solo_traveller • us
10
2026-06-04 • via Nuitee
H
herrera • solo_traveller • mx
8
Pros:

Limpieza

Cons:

Que no cuenta con closet

2026-06-03 • via Nuitee
T
Tomas • couple • mx
8
Buena
Pros:

La ubucacion muy bien el desayuno no lo porbe

Cons:

Que no ubiera ventana le iso falta ventana

2026-06-03 • via Nuitee
T
Tomas • solo_traveller • mx
8
2026-06-03 • via Nuitee
D
Diana • solo_traveller • ar
10
2026-06-02 • via Nuitee
N
Nadia Graciela • couple • mx
7
habitación y ubicación muy bien, servicio de atención a cliente malo
Pros:

ubicación, costo

Cons:

trato al cliente muy malo, chicas recepcionistas groseras y me colgaron el telefono al insistir en solicitar mi factura

El sistema de facturación muy malo ha pasado una semana y no me la han enviado. ponen muchas trabas y pretextos.

2026-06-01 • via Nuitee
C
Cortez Benites • solo_traveller • mx
10
2026-06-01 • via Nuitee
L
Leonardo Daniel • extended_group • mx
10
2026-05-31 • via Nuitee
C
Cifuentes • solo_traveller • mx
10
Pros:

Gracias!!

Cons:

el olor a cigarro y una almihada muy dura jejeje!!

2026-05-31 • via Nuitee
P
Pedro Ismael • solo_traveller • mx
7
2026-05-29 • via Nuitee
M
Milàn • solo_traveller • mx
2
2026-05-27 • via Nuitee
C
Ccastillo • solo_traveller • mx
10
2026-05-26 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Pros:

Estubo exelente

2026-05-25 • via Nuitee
J
José Francisco • solo_traveller • mx
10
Pros:

Limpieza ubicacion

Cons:

Iluminación

2026-05-24 • via Nuitee
E
Esmeralda • couple • mx
10
2026-05-23 • via Nuitee
E
Elizabeth • couple • us
6
2026-05-21 • via Nuitee
E
E Avila • solo_traveller • mx
10
Pros:

Todo

2026-05-21 • via Nuitee