Courtyard by Marriott Penang

Hotels
•
Courtyard by Marriott
8.5 (404 reviews)
218D Jalan Macalister , George Town , my

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Soundproof rooms
See all facilities

Review Highlights

Pros:
Staff service
Good breakfast
Cons:
Disappointing amenities
Booking issues

Categories

Cleanliness
7.75
Clean and tidy environment, but some reviews indicate issues with monitoring and maintenance.
Service
9.25
Staff were excellent, accommodating, and made guests feel welcome, with specific mentions of friendly, proactive service.
Location
7.75
The area is built up and 40 minutes walk from attractions, which negatively affected convenience.
Room Quality
8.75
Standard quality for this hotel tier, but some guests faced issues with booking expectations.
Amenities
8.25
Pool area and bar availability were lacking or unstaffed, impacting the overall amenities experience.
Value for Money
8.75
Standard quality for this hotel tier; some discrepancies were noted concerning charges for additional persons.
Food and Beverage
8.75
The breakfast was appreciated, and the staff was noted as helpful and friendly.
Overall Experience
8.75
Mixed experience; some aspects were excellent while others disappointed, leading to an average satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:21

Property Description

Luxurious Amenities

  • With an outdoor swimming pool, sauna, and fitness centre, Courtyard by Marriott Penang offers a luxurious experience for guests looking to relax and rejuvenate during their stay.

Convenient Services

  • Enjoy the convenience of private parking, airport transfers, and room service at this 4-star hotel, ensuring a hassle-free experience for all visitors.

Central Location

  • Situated in George Town, guests have easy access to top attractions like Penang Times Square and Rainbow Skywalk at Komtar, making it an ideal choice for travelers seeking both comfort and convenience.

To book your stay at Courtyard by Marriott Penang and experience luxury at its finest, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 5 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 162 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 404 reviews
Cleanliness: 7.75
Service: 9.25
Location: 7.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
N
Nursaiful • solo_traveller • my
10
Pros:

Nice place in the middle of the city

Cons:

Should locate section for smokers

2026-05-08 • via Nuitee
M
Michelle • couple • sg
7
2026-05-05 • via Nuitee
D
Dai • couple • jp
10
2026-05-04 • via Nuitee
C
Christopher • solo_traveller • my
9
2026-05-03 • via Nuitee
C
Corrina • family_with_children • sg
8
excellent
Pros:

Location was convenient, near amenities and eating places. Maybe a complimentary welcome drink will be a nice touch.

Cons:

nothing

2026-04-28 • via Nuitee
T
Tanmi • solo_traveller • bd
9
2026-04-24 • via Nuitee
W
Wie nee • family_with_children • my
7
2026-04-18 • via Nuitee
S
Sook Wai • extended_group • my
8
2026-04-08 • via Nuitee
G
Grdic • solo_traveller • hk
9
Good but info needs to be updated, opening times, food specialties, etc
Pros:

Clean, friendly staff, good food

Cons:

No working WiFi anywhere in the hotel, swimming pool staff not available so no f&b available.

2026-04-07 • via Nuitee
C
Cecilia • couple • sg
8
Pros:

Friendly staff and service

Cons:

There seemed to be an issue with the sewerage piping in the ensuite bathroom. The bathroom smelled unpleasant despite that it was clean and relatively well maintained. Such a pity.

2026-04-06 • via Nuitee
K
Krishna • family_with_children • sg
8
Pros:

The hotel room and the location

Cons:

Sadly, the hotel buffet was disappointing. Not many options and the food was not very tasty.

2026-04-05 • via Nuitee
T
Tengliat • couple • us
8
Overall good stay but prices of f & b not enough value for money
Pros:

Location, staff friendliness and good service

Cons:

Buffet breakfast with its limited selection not value for money. TV channel selection too limited

2026-03-24 • via Nuitee
C
Clair • solo_traveller • au
10
2026-03-16 • via Nuitee
M
Muhammad Ismail • family_with_children • sa
8
Pleasant and nice location
Pros:

New and modern

2026-03-13 • via Nuitee
C
CHENG HAO • couple • my
10
2026-03-12 • via Nuitee
R
Reenarani • solo_traveller • in
10
Pros:

The breakfast options, security, room cleanliness

2026-03-01 • via Nuitee
N
Nur • couple • sg
10
Best Hotel In Penan! Would love to stay again with my family for another holiday
Pros:

Clean, Friendly Staff, Bug buffet , Easy to travel whenever called a taxi

Cons:

None

2026-02-10 • via Nuitee
N
noor azlina • family_with_children • my
9
Pros:

Cleanliness, hospitality

Cons:

The lobby is small

2026-02-09 • via Nuitee
R
Renu • family_with_children • my
8
Pros:

Everything but breakfast could be improved though..not much of variety

Cons:

The air-conditioning was set at 20, n cant go below than that ...stayed in the suite and the room was bigger but due to the temp setting , it wasn't that cold.

2026-01-29 • via Nuitee
S
Safarudin • couple • my
8
2026-01-20 • via Nuitee