Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Beautiful amenities
Cons:
Cleanliness issues
Mixed food experience
Room service slow

Categories

Cleanliness
7.81
Reported issues with cleanliness due to mouse sighting in breakfast area.
Service
9.78
Staff received consistent praise for being friendly, helpful, and attentive.
Location
9.82
Multiple mentions of great location and convenience.
Room Quality
9.27
Room decor and comfort were highlighted positively.
Amenities
9.3
Amenities like the pool and bar generally received positive remarks, though some improvements were suggested.
Value for Money
8.76
Mixed feelings about value due to high expectations not met at premium price points.
Food and Beverage
8.31
Food experience was mixed, with some standout moments but significant letdowns as well.
Overall Experience
9.78
Overall experience rated highly, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxury Lifestyle Hotel in Melbourne CBD

Located in the heart of Melbourne's CBD on Flinders Lane, W Melbourne offers a luxurious 5-star experience for discerning travelers.

Top-notch Amenities

Indulge in the indoor pool, sun terrace, and state-of-the-art gym during your stay. With 3 restaurants and 2 bars to choose from, culinary delights await. Enjoy free WiFi and the convenience of valet car parking.

Adults-Only Pool Experience

Unwind in style as the pool transforms into an exclusive adult-only space from 5PM to 6AM daily, offering a serene atmosphere for relaxation.

Ultra-Modern Event Space

Host your events in the hotel's cutting-edge event space, perfect for gatherings in the bustling CBD of Melbourne.

Experience luxury and convenience at W Melbourne - Book now for an unforgettable stay!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card. A limited number of reserved valet parking spots are available to book prior to arrival for $100 per night.

Guests who choose to request valet parking on the day may do so subject to availability, at a rate of $80 per night.

Electric vehicle chargers are available for $45 per day, with four stations on-site. Rollaway beds are available upon request for an additional fee of $100 per night (subject to availability, certain room types excluded).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 75 per day.

Location

Guest Reviews

9.1
Based on 3367 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
L
Luke • solo_traveller • au
10
Pros:

Every part of the hotel

2026-05-08 • via Nuitee
D
Dani • couple • au
10
Will be looking for more W hotels in the future. Loved it!
Pros:

Great breakafast, great size room a very comfy. Bonus was the heated toilet seat on a cold Melbourne day!

2026-05-07 • via Nuitee
D
Daniel • couple • au
8
Overall a great experience
Pros:

Very cool design, great location, comfortable. The gym, pool and steam room were fantastic.

Cons:

The housekeeping was suboptimal. They would either leave the dirty cups/glasses in the room or take away the dirty cups and not replace them. A staff member would knock on the door every afternoon to ask if the housekeeping was ok, this was mostly just an annoying interruption. When we raised our concerns with him he appeared confused and then did nothing about it

2026-05-07 • via Nuitee
J
Javier • couple • pa
9
2026-05-06 • via Nuitee
M
Mohamad Zakirin • extended_group • au
10
2026-05-05 • via Nuitee
S
Sarah • couple • au
10
Pros:

Absolutely everything, staff were exceptional, room service was amazing, the bed was so comfortable!

2026-05-04 • via Nuitee
P
Paul • solo_traveller • au
10
Pros:

Curious was amazing

Cons:

N/a

2026-05-04 • via Nuitee
R
Rosa • couple • au
3
Expected much better, lucky i didn’t go here for a more special occasion
Pros:

We had lunch and payed $90 for a meal that I would never eat again. Probably the worst quality steak ive ever had. The greek salad was fine. but who wants proper dining on plastic plates at the pool?

Cons:

unexpected fees for parking, no refund when our flight cancelled, no answer when we called the service line, no shower gel, tiny bathtub only fits one. lengthy waiting times 20-30 mins. completly understaffed. Have not responded to my emails.

2026-05-04 • via Nuitee
R
Ryan • solo_traveller • au
9
2026-05-03 • via Nuitee
H
Hamish • couple • nz
10
2026-05-03 • via Nuitee
K
Kathy • couple • au
6
Pros:

Location

Cons:

Rooms too hot

2026-05-03 • via Nuitee
L
Luisa • couple • au
8
2026-05-02 • via Nuitee
B
Butsara • couple • au
10
2026-05-01 • via Nuitee
ᰔᩚ • couple • au
10
2026-04-30 • via Nuitee
Y
Yutong • solo_traveller • au
10
2026-04-29 • via Nuitee
K
KAI SIONG • couple • au
10
2026-04-29 • via Nuitee
N
Nicole • solo_traveller • au
10
2026-04-28 • via Nuitee
A
Ananda • couple • au
1
Cons:

They took a deposit after there PoS facilities were not working and know they want all my personal details to give it back.
Scam like. Not happy.

2026-04-28 • via Nuitee
H
Halah • couple • au
10
Pros:

Bidet

2026-04-26 • via Nuitee
T
Tinggeng • couple • au
10
2026-04-26 • via Nuitee