Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Beautiful amenities
Cons:
Cleanliness issues
Mixed food experience
Room service slow

Categories

Cleanliness
7.81
Reported issues with cleanliness due to mouse sighting in breakfast area.
Service
9.78
Staff received consistent praise for being friendly, helpful, and attentive.
Location
9.82
Multiple mentions of great location and convenience.
Room Quality
9.27
Room decor and comfort were highlighted positively.
Amenities
9.3
Amenities like the pool and bar generally received positive remarks, though some improvements were suggested.
Value for Money
8.76
Mixed feelings about value due to high expectations not met at premium price points.
Food and Beverage
8.31
Food experience was mixed, with some standout moments but significant letdowns as well.
Overall Experience
9.78
Overall experience rated highly, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxury Lifestyle Hotel in Melbourne CBD

Located in the heart of Melbourne's CBD on Flinders Lane, W Melbourne offers a luxurious 5-star experience for discerning travelers.

Top-notch Amenities

Indulge in the indoor pool, sun terrace, and state-of-the-art gym during your stay. With 3 restaurants and 2 bars to choose from, culinary delights await. Enjoy free WiFi and the convenience of valet car parking.

Adults-Only Pool Experience

Unwind in style as the pool transforms into an exclusive adult-only space from 5PM to 6AM daily, offering a serene atmosphere for relaxation.

Ultra-Modern Event Space

Host your events in the hotel's cutting-edge event space, perfect for gatherings in the bustling CBD of Melbourne.

Experience luxury and convenience at W Melbourne - Book now for an unforgettable stay!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card. A limited number of reserved valet parking spots are available to book prior to arrival for $100 per night.

Guests who choose to request valet parking on the day may do so subject to availability, at a rate of $80 per night.

Electric vehicle chargers are available for $45 per day, with four stations on-site. Rollaway beds are available upon request for an additional fee of $100 per night (subject to availability, certain room types excluded).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 75 per day.

Location

Guest Reviews

9.1
Based on 3405 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
P
paul • couple • au
10
2026-06-20 • via Nuitee
M
Mirjana • couple • au
2
2026-06-19 • via Nuitee
S
Sunshine31 • couple • au
8
Pros:

Great location. Pool and gym were brilliant! Shared steam room was really nice prior to the pool.

Cons:

Rooms were good but we would have liked a bit more 'bench space'. We had a King room and it was suffice for our 3 night stay - with lounging on the bed as only 1 seat in the room.

2026-06-19 • via Nuitee
C
Chiquita • family_with_children • au
10
2026-06-18 • via Nuitee
A
Amanda • extended_group • au
10
2026-06-18 • via Nuitee
J
Julian • couple • au
10
2026-06-18 • via Nuitee
J
John • solo_traveller • au
10
Pros:

Everything is perfect at the W

Cons:

Staff fantastic

2026-06-18 • via Nuitee
K
Konstantinos • couple • au
10
2026-06-17 • via Nuitee
S
Sash308 • family_with_children • au
9
Exceptional staff, clean, modern and beautiful property and value for money
Pros:

Staff were exceptional. The boy who checked us in was very kind to give us an early check in as we were in Melbourne for a medical appointment

Cons:

Some of the pillows in the room were rock hard

2026-06-16 • via Nuitee
E
Elise • extended_group • au
10
2026-06-16 • via Nuitee
A
Adam • couple • au
10
2026-06-15 • via Nuitee
A
Aaron • couple • au
10
Best hotel in Melbourne. We loved the stay here
Pros:

This is the best hotel I have stayed at in Melbourne. The room was spacious, clean and relaxing. The pool was amazing and gave off beach club vibes. Tram stops right at the property so it made it easy to get around. I wish we had stayed longer

2026-06-14 • via Nuitee
R
Richard • family_with_children • au
9
Awesome place highly recommend.
Pros:

Close to everything. Clean and well kept. Cool arty place.

Cons:

Beds could have been a bit better touch lumpy but still comfy

2026-06-14 • via Nuitee
S
Sophie • couple • au
10
Beautiful! And we can’t wait to come back one day!
Pros:

The staff were so friendly and welcoming and handed us a glass of wine on arrival!
The room was so beautifully designed and the artwork on the walls was spectacular!
The room was so clean and all of the extras were much appreciated as well, for example, the bottle of wine!

Cons:

Nothing to dislike. We loved everything!

2026-06-14 • via Nuitee
L
Lisa • couple • au
7
2026-06-12 • via Nuitee
H
Hayley • couple • au
9
2026-06-12 • via Nuitee
R
Raquel • extended_group • au
10
Amazing! Super-comfy & Luxurious!
Pros:

Beautiful, Comfortable, Very Spoilt with the luxury. Modern, beautifully decorated, loved the warm toilets seats (hehehe). Beds were super-comfy, sheets were delightful, pillows superb. Could not fault anything. Amazing views … friendly staff that couldn’t do enough for you from the moment u stepped out of your car greeted by the valet …Thank you for the Surprise Wedding Anniversary Gift! We were over the moon Xx

Cons:

Nothing … our stay was perfect

2026-06-12 • via Nuitee
V
Veronica • solo_traveller • au
10
Overall an amazing stay would definitely return.
Pros:

The pool

Cons:

Wish there was a sauna

2026-06-11 • via Nuitee
M
Mario • family_with_children • au
10
2026-06-09 • via Nuitee
D
Daniel • couple • au
10
2026-06-09 • via Nuitee