Best Western Hotel Fino Tokyo Akasaka

Hotels
Best Western
8.4 (3308 reviews)
Minato-ku, Akasaka 3-7-12 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location near metro
Friendly staff
Clean and cozy environment
Good value for money
Cons:
Small room sizes
Congested elevator
Limited storage in rooms

Categories

Cleanliness
8.09
Cleanliness was mentioned positively, but there were concerns about the congested elevator.
Service
8.76
Staff is described as friendly and accommodating, indicating good service quality.
Location
9.1
Multiple reviews highlight the prime location, close to metro and many dining options.
Room Quality
7.55
Many reviews noted small room sizes, though comfort and quietness were emphasized.
Amenities
8.08
Basic amenities noted, but no significant complaints were provided.
Value for Money
8.54
Several reviews indicate good value considering the location and services.
Food and Beverage
8.59
Breakfast and nearby dining options received positive mentions.
Overall Experience
8.47
Overall positive feedback with a willingness to return indicates a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:09

Property Description

Central Location in Tokyo

Buffet Breakfast and Free WiFi
Enjoy a delicious buffet breakfast and stay connected with complimentary WiFi during your stay at Best Western Hotel Fino Tokyo Akasaka.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with a private bathroom, flat-screen TV, and a desk. The hotel ensures a comfortable stay with a hairdryer provided in each room.

For a convenient stay with friendly service and proximity to popular attractions, book your room at Best Western Hotel Fino Tokyo Akasaka now.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3308 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.47
K
Krisztina family_with_children nl
7
2026-04-11 via Nuitee
M
MAGALI solo_traveller fr
7
Bon emplacement
Pros:

L’emplacement et la chambre

Cons:

Le the mis à disposition : j’aurais apprécié du thé jasmin ou macha

2026-04-11 via Nuitee
M
Martin couple hu
8
Comfortable well connected hotel that helped us get going.
Pros:

Location and the staff is very friendly.

Cons:

The cleanliness can improve a little.

2026-04-08 via Nuitee
P
Patrick couple fr
5
2026-04-08 via Nuitee
E
Evgenii couple ru
3
Обман ! Они завышают площадь номера на 35 % !
Pros:

Чистый отель. Есть питьевая вода в номере и электрический чайник с кофе и чаем

Cons:

Я забронировал улучшенную комнату 15 кв.м., но комната оказалась ~11 кв.м. (я измерил площадь номера лазерной указкой). Отель использует ложный маркетинговый ход, умышленно, ложно завышает площадь номера на 35 % больше. Номера намного меньше чем указано в объявлении ! Международная сеть отелей Best Western обманывает гостей !

2026-04-08 via Nuitee
R
Ryan couple us
8
Overall was a good stay. Location was great
Pros:

Location and room had everything we needed.

Cons:

They don’t let us eat in the dinning area if you don’t buy a ticket for their meals

2026-04-08 via Nuitee
L
Lilia couple ru
4
Scam Hotel
Pros:

Clean. Good location. You can open the window a few centimeters for fresh air.

Cons:

The hotel is deceiving its guests. The rooms are much smaller than advertised. My 15 square meter room was actually about 11 square meters. Due to the deception, I had to complain to Booking.com and demand a partial refund, but the hotel refused. Ultimately, Booking.com personally refunded 2,500 yen for each night. Best Western Akasaka has deceived thousands of guests, charging for a spacious room while actually providing very small space. This hotel is using fraudulent methods to attract customers!

2026-04-08 via Nuitee
D
Djibril couple fr
10
2026-04-07 via Nuitee
L
Lazarus couple sg
6
Not value for money.
Pros:

Location was fantastic, connected to major hubs like Ginza and Shibuya.

Cons:

It was way too small for the price that I paid. I was basically overcharged for the stay. When I checked the prices I paid versus the prices for the remaining units available during my stay, I realised I paid almost double.

2026-04-07 via Nuitee
T
Tobie solo_traveller ca
8
2026-04-07 via Nuitee
T
Taylor solo_traveller nz
7
Very good home base for Tokyo.
Pros:

The location. Akasaka is beautiful

Cons:

Small room

2026-04-06 via Nuitee
S
Shekoofeh couple ch
8
2026-04-05 via Nuitee
J
Jaime couple es
9
Pros:

El hotel estaba muy bien ubicado, en un barrio con ambiente a todas horas sin llegar a ser estresante. Además está muy bien comunicado con acceso a varias líneas de metro que conectaban toda la ciudad. La habitación estaba muy limpia.

2026-04-05 via Nuitee
K
Kristupas couple de
10
2026-04-04 via Nuitee
S
Sarah couple gb
10
Pros:

Loved this hotel. So comfortable and great location. Would definitily stay here again

2026-04-04 via Nuitee
J
Jafar couple gb
8
Comfortable, clean and in a good location!
Pros:

Good location in Akasaka, nice free facilities including water tap in room and free skincare. Rooms are small but clean and good shower shower pressure

Cons:

In typical Japan style, the rooms are quite cramp. But you can get used to it quickly!

2026-03-31 via Nuitee
L
Léonie couple fr
4
Moyen
Pros:

L’hôtel est très bien situé.
Il se trouve au milieu de plusieurs quartiers emblématiques de Tokyo à découvrir
Dans la rue de l’hôtel, vous retrouverez Seven Eleven, Konbini et restaurant.

Cons:

Nous avions réservé l’hôtel pour 11 nuits.
Une fois arrivés on nous donne seulement 4 dates de passage du nettoyage de notre chambre.
4 passages de la femme de ménage sur 11 nuits ce n’est pas terrible pour un hôtel 3 étoiles.

2026-03-30 via Nuitee
P
Peter family_with_children us
10
Pros:

Very clean and affordable.

2026-03-30 via Nuitee
R
Rainer family_with_children de
8
Lage Top, gutes Preisleistungsverhältnis.
Pros:

Die Lage war Top, ca. 3 Minuten von der nächsten U-Bahnstation. Außerdem befanden sich die verschiedensten Restaurants in unmittelbarer Nähe. Die Zimmer waren sehr sauber (abgesehen von dem Klimaanlagen-Filter). Es wurde jeden Tag gereinigt und man bekommt bei Bedarf jeden Tag frische Handtücher. Im 12.STock war es sehr ruhig und man hat von dem Treiben auf den Straßen nichts mitbekommen.

Cons:

Es gab nur einen recht kleinen Fahrstuhl auf den man teilweise sehr lange warten muss. Die Abdeckung des Klimaanlagenfilters war recht verstaubt und es wurde auf dem Bediendisplay auch Reinigung angezeigt, dies geschah während dem Aufenthalt allerdings nicht. Ansonsten sind die Zimmer sehr klein und man hat kaum Stauraum. Klar es gibt wenig Platz dennoch könnten man mit dem ein oder anderen Regal, an dafür geeigneten Stellen, Abhilfe schaffen.

2026-03-30 via Nuitee
D
deborah couple br
10
Pros:

Everything was great -- beds were comfortable, room was very quiet and clean. We got upgraded to a slightly bigger room, which was still pretty smal, but that's normal for Tokyo.

2026-03-30 via Nuitee