Hotel Zaragoza Tepoztlan

Hotels
•
Independent
8.8 (58 reviews)
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520 , Tepoztlán , MX
52-739 395 7513

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Facilities

Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Television in common areas
Safe-deposit box at front desk
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
High Prices
Lighting Issues

Categories

Cleanliness
8.28
Some comments suggest lighting issues; overall cleanliness is not explicitly stated.
Service
9.25
Guests appreciated the friendliness of the staff.
Location
9.29
Location was highly praised as 'inmejorable' (unbeatable).
Room Quality
8.74
Room is spacious but concerns about nighttime lighting.
Amenities
8.77
Amenities mentioned but no specific positive remarks, assessed as standard.
Value for Money
8.23
Some guests felt the hotel is overpriced for what it offers.
Food and Beverage
8.78
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.05
General sentiment is positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:46

Property Description

Luxurious Spa Experience
Indulge in a relaxing massage at our on-site spa, ensuring a pampering stay. Unwind in style at Hotel Zaragoza Tepoztlan.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and a TV in the common area. Benefit from amenities like room service and a snack bar/deli during your stay.

Top-notch Facilities
Relish in the 24-hour front desk service, luggage storage, and valet parking at our hotel. With flat-screen TVs and rainfall showerheads in each of the 15 guestrooms, your comfort is our priority.

Book your stay at Hotel Zaragoza Tepoztlan for a blissful retreat in Tepoztlán.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 58 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
R
Rodrigo
10
Pros:

Excellent service and place.

2025-09-23 • via Nuitee
J
José • partner
10
Pros:

Está bien, la habitación king está grande, y tiene muchas ventanas, lo malo es que no tiene mucha iluminación de noche la habitación, se puede llegar a persigue oscura.

2025-08-25 • via Nuitee
M
Maria Susana • family_with_children
6
Pros:

El hotel es bonito, solo me desagrado que al hacer check in te leen las reglas, nunca me había pasado en un hotel que hicieran eso, luego si al siguiente día te pasas de la hora del check out cobran 300 pesos la hora y si quieres permanecer en las instalaciones más tiempo cobran la mitad de una noche, más o menos 1,400 pesos, me parece excesivo

2025-07-14 • via Nuitee
S
Sergio
8
Estuvo pasable
Pros:

Siento que es caro para lo que ofrece, aunque solo dormimos pudo ser mejor

2025-07-14 • via Nuitee
C
CARLOS
10
Pros:

Estuvimos muy contentos, todos fueron muy amables.
Y la ubicación inmejorable.
Nos permitió pasar dos días increíbles

2025-06-30 • via Nuitee
A
Alejandro
8
Pros:

bien el hotel y centrico

2025-06-09 • via Nuitee
C
Cristopher Zaid
10
Pros:

Bonito lugar, tranquilo y limpio

2025-05-12 • via Nuitee
J
juan carlos cossio
10
Pros:

Everything good

2025-04-16 • via Nuitee
F
Fabian
10
Buena experiencia
Pros:

Todo muy bien. Buena atención. Buen trato.

2025-04-06 • via Nuitee
C
cesar • family_with_children
10
Pros:

Peaceful place.

2025-03-27 • via Nuitee
F
FREDI VASQUEZ
8
Pros:

Gracias

2025-03-16 • via Nuitee
D
Daryl
10
Pros:

Large rooms, pretty, well-maintained property. Nice staff.

2025-01-26 • via Nuitee
E
Eliseo
10
Pros:

The hotel is at a walking distance to the main touristic places plus it is clean and organized.
Tks

2025-01-10 • via Nuitee
D
Diego • family_with_children
10
Pros:

Un lugar demasiado relajante y lindo.

2025-01-03 • via Nuitee
S
Shawn • friends
8
Pros:

A

2024-12-24 • via Nuitee
D
Dirk • friends
10
Pros:

Nice and safe place. Very close to city center

2024-12-22 • via Nuitee
K
Karen • partner
10
Pros:

Estaba bastante sola la calle pero en general el hotel estaba lindo y el personal muy amable

2024-12-02 • via Nuitee
G
Gema • partner
8
Pros:

Me parece que el precio es elevado, esperaba que las habitaciones estuvieran mejor equipadas (shampoo, crema, pasta dental, cepillo, gorra de baño, etc), cuenta con dispensadores de jabon shampoo y crema pero se veían rellenados sin previo lavado o estaban casi vacios. La primera noche hubo mucho ruido

2024-11-06 • via Nuitee
S
SANDRA
10
Pros:

Todo muy 👍

2024-10-07 • via Nuitee
M
Mark Alexis • partner
8
Pros:

Creo el precio es algo elevado para lo que ofrece el lugar pero las habitaciones muy amplias y limpias. Las áreas comunes no están tan equipadas pero para solo llegar a dormir está muy bien.

2024-08-15 • via Nuitee