Pages Hotel and Guesthouse

The state of the room was in disrepair and made me feel quite uncomfortable. It is definitely due a little attention to make it feel more clean and comfortable

Accessing our room was a very unpleasant experience, from the excessive number of stairs required to reach our floor, to the countless doors that had to be opened to access different points along the journey, and the unpleasant smell that permeated the property throughout. Walking through the narrow corridors felt claustrophobic and the environment was deeply unsettling. At one point, one member of our group felt an immediate urge to leave the property due to how uncomfortable they felt within the hotel.

We only managed to reach one of our two rooms before feeling horrified and making the immediate decision that we could not comfortably stay at the hotel. Upon entering the single bedroom, we were met with extremely dated furniture in an exceptionally small room. The room looked nothing like the images shown in the photographs provided. It felt claustrophobic and more akin to a hostel room than a hotel. The towels placed on the bed were a charcoal grey colour, which further added to the unsettling atmosphere, as it felt as though the colour had been chosen to conceal dirt and stains rather than using the commonly accepted hygienic white. The carpet throughout the property felt dirty, cheap, worn, and uncomfortable.

Additionally, the fact that a stranger was able to access our room prior to our arrival was extremely concerning.

We were also not made aware at the time of booking that the bathrooms were shared. This came as a shocking and distressing surprise upon arrival. The bathroom was only used by one member of our group who urgently required the toilet, and they reported that the hot tap ran cold and that the bathroom environment felt unclean and unpleasant.

As a group, we collectively agree that the images presented in the advertisement were not a true reflection of the accommodation we were offered. We were beyond appalled by the hotel, to the extent that our disappointment resulted in us having to spend an additional £207.74 to book alternative acco

Unless you’re a drunk or drug user don’t use this accommodation !! Very noisy with slamming doors and raised voices until all hours

The bedroom was falling apart, light on wall falling off, door loose in frame, cover on heater on the floor, wardrobe all broken, dodgy wiring, water only just warm day or night, very scruffy. Poor cleaner does her best but you can't make s**t shine. Bed and pillows terrible.

No hot water in the sink, broken toilet seat, lots of stairs and room access required going through a door that was obviously used to be a cupboard. About 4ft high door.
Musty smell.

There is nothing that we do not like about the property

Nothing, everything was what or if not better than I expected.

Everything. I liked nothing. - Room directly adjacent to shared bathroom so am woken up to sounds of being deficating and coughing
- Cobwebs, dust, dirt and food, spiders and black mould found in room and bathrooms
- Sink tap in bathroom damaged
- Radiator grimy and rusty in shared bathroom
- Broken pull cord to control single bulb with no lamp shade and no bedside switch
- Room given was not in any photographs advertised
- Advertised as having a flatscreen tv (only a small 22” tv)
- Advertised as having a drying rack for clothes (none)
- Advertised as having garden view (only carpark)
- Bed uncomfortable and noisy
- Paint chipped of bedframe
- Milk in fridge expired
- Front door left open both times I entered
- Glasses in cupboard were dirty
- Emergency lighting had no functioning battery
- No staff on site to speak to
Felt like staying in a hostel. You couldnt pay me to stay there again.

The common room could be loud if the fire door was open, however once closed did not cause an issue

Ontbijt. Je moet t zelf pakken. Geen verse broodjes oid.
Geen personeel gezien.
We hadden een 3persoons kamer geboekt maar we kregen een 2persoons en 1 persoons. Dat was jammer.
Hygiene kan ermee door.