HOTEL Tsuru Sendai

Hotels
6.4 (45 reviews)
Nishikaimoncho 20-36 , Satsumasendai , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Fire extinguishers
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Affordable pricing
Cons:
Security concerns with key handling
Thin bedding
Missing toiletries

Categories

Cleanliness
4.94
Concerns about securing room keys which could lead to unauthorized access.
Service
7.91
Staff were very friendly and accommodating.
Location
6.95
Good business class hotel location with nice views.
Room Quality
5.9
Thin bedding contributed to discomfort.
Amenities
4.93
Missing shampoo during stay was disappointing.
Value for Money
7.89
Affordable stay with reasonable prices.
Food and Beverage
6.34
No food mentioned, rated at target overall value.
Overall Experience
6.31
Mixed feelings due to security concerns, but good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Luxurious Accommodation
Experience a luxurious stay at HOTEL Tsuru Sendai, located in the heart of Satsumasendai. With free WiFi and private parking, unwind in comfort after exploring nearby attractions like Nagashima Museum and Terukuni Shrine.

Convenient Location
Perfect for both leisure and business travelers, our hotel is strategically positioned near Kagoshima Chuo Station and Kagoshima Airport. Explore Sendai-kō, Kushikino Harbor, and Kagoshima City Museum of Art, all just a short distance away.

Modern Amenities
Indulge in modern amenities such as Kagoshima Arena nearby, offering entertainment options for guests. Whether you're here for a quick stopover or an extended stay, HOTEL Tsuru Sendai ensures a seamless and enjoyable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥2,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 45 reviews
Cleanliness: 4.94
Service: 7.91
Location: 6.95
Room Quality: 5.9
Amenities: 4.93
Value for Money: 7.89
Food and Beverage: 6.34
Overall Experience: 6.31
トゥン • extended_group • jp
6
2026-02-10 • via Nuitee
尾上(Onoe) • solo_traveller • jp
4
Pros:

安くて比較的中心街から近かった。

Cons:

ユニット内の匂いが酷かった。

2026-01-22 • via Nuitee
R
Ryunosuke • solo_traveller • jp
9
2026-01-19 • via Nuitee
S
seijirou • solo_traveller • jp
7
良かった
2026-01-19 • via Nuitee
H
Hiroko • solo_traveller • jp
5
まあまあでした
Cons:

お部屋にお風呂設備が無い事を事前に知らせて欲しかった（安かったので、仕方ないかな）

2026-01-15 • via Nuitee
F
fumiko • family_with_children • jp
8
つる川内
Pros:

受付の方が丁寧に
対応してくれました挨拶もとてもよかったです

Cons:

お土産品の売店がなかった

2026-01-01 • via Nuitee
H
Hiroaki • solo_traveller • jp
6
2025-11-26 • via Nuitee
猿渡 • solo_traveller • jp
2
2025-11-25 • via Nuitee
橋口 • solo_traveller • jp
6
2025-11-09 • via Nuitee
S
Shigeo • solo_traveller • jp
8
大変よかった
2025-11-03 • via Nuitee
長友 • family_with_children • jp
6
2025-10-30 • via Nuitee
芹ヶ野
6
Pros:

夏場ですが、冷蔵庫とクーラの冷えが悪いでした。スタッフの対応は親切丁寧と感じました。

2025-09-15 • via Nuitee
芹ヶ野
6
Pros:

工事中でしたが、リーズナブルな価格で静かに過ごせました。又、利用したいと思いました。

2025-09-10 • via Nuitee
H
hiroaki • family_with_children • jp
10
2025-09-08 • via Nuitee
宝藏寺 • solo_traveller • jp
7
2025-08-25 • via Nuitee
泰子 • family_with_children • jp
7
Pros:

スタッフの方がとても親切

Cons:

滞在中の鍵のフロントのあつかいが、
戻った時には、他にもあづけている複数のキーから自分で選んでとる方式で、外出中に他の滞在者が部屋に入ろうと思えば入れるのではないか？！と不安になった。

部屋番号と名前を確認して、手渡しにして欲しいと思った

2025-08-24 • via Nuitee
M
Midori • extended_group • jp
6
普通
Pros:

出入りは自由

Cons:

鍵をフロントのトレイに置いたままなので、留守中にいつでも他人が部屋に侵入できる状態で防犯上の不安あり。

2025-08-24 • via Nuitee
泰子 • family_with_children • jp
7
2025-08-24 • via Nuitee
H
hamasaki • couple • jp
1
2025-08-23 • via Nuitee
M
MAKI • extended_group • jp
5
2025-08-21 • via Nuitee