Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Tour desk
Ski storage
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Comfortable bedding
Cons:
No reception or staff
Hosts renovation issues

Categories

Cleanliness
6.05
Several complaints about cleanliness and bad odors in the room.
Service
8.05
Lack of personnel mentioned; standard service expected for hotel of this rating.
Location
9.55
Many positive remarks about the central location.
Room Quality
8.05
Room size was smaller than expected; issues with balcony and ventilation.
Amenities
7.55
Limited amenities provided; breakfast not on-site, lack of common facilities.
Value for Money
7.05
Perceived as overpriced for the quality and service offered.
Food and Beverage
7.55
Breakfast options left something to be desired, only basic offerings available.
Overall Experience
8.55
Mixed experiences overall, with some positive aspects highlighted but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:35

Property Description

Luxurious Accommodations
Hotel Sternen offers spacious rooms with modern amenities, including a bathroom, satellite TV with over 100 channels, and complimentary Wi-Fi.

Delightful Dining Options
Indulge in a culinary journey at the on-site restaurant serving a delicious blend of international and Swiss cuisine. Start your day right with a scrumptious breakfast buffet each morning.

Seasonal Perks and Nearby Attractions
Enjoy complimentary access to cable cars during the summer season and explore Betelberg and Metschstand. Additionally, guests receive a SIMMENTAL CARD for free bus routes and discounts on summer activities. Conveniently located near restaurants, train station, and bus stop, Hotel Sternen is the perfect choice for your next getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 15 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 93 reviews
Cleanliness: 6.05
Service: 8.05
Location: 9.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.55
H
Hans • couple • ch
7
Pros:

Die freundliche Bedienung und Hilfsbereitschaft der Frau die das Morgenessen bereitstellte.
Die neue und saubere Unterkunft mitten im Dorf.

Cons:

Dass bei unserem Notfall, keine telefonische Hilfe bereit war. Sie funktionierte überhaupt nicht.
Wir konnten am Abend um 23 Uhr als wir in unseres Zimmer wollten die Zimmertüre nicht öffnen.
Wir suchten die Notfallnummern bei der Anmeldung und riefen an. Die angerufenen St ellen hängten einfach sofort auf oder es kam ein Telefonbeantworter der uns abwies. So mussten wir ohne unsere Kleider in einem anderen Zimmer übernachten.

2026-06-08 • via Nuitee
S
Stylianos • solo_traveller • cy
8
Pros:

Great location very clean.

Cons:

Would of been great to have a terrace. No sponge for washing up the dishes.

2026-05-30 • via Nuitee
B
beat • couple • ch
8
Good
Pros:

Clean

Cons:

Clean

2026-05-29 • via Nuitee
R
rustom • family_with_children • in
6
Disappointed overall, as we are used to hotels with good hospitality & helpful staff in CH
Pros:

Breakfast was decent. Seemed to be quite safe and was quite quiet.

Cons:

NO STAFF presence except during breakfast - not even at check-in - that was most unexpected, and unsatisfactory. ZERO hospitality.
Room was very basic with minimal amenities

2026-05-25 • via Nuitee
V
violetta • solo_traveller • ch
9
2026-05-20 • via Nuitee
M
Marco • couple • ch
4
Adapté pour une nuit mais pas plus
Pros:

Pas de personnel. Self checking mais nous n avions pas été avisé.

Cons:

Vitre de la chambre cassée. Porte de la chambre qui ne s ouvre qu à moitié car sol gondolé. Planche de parquet cassée dans la salle de bain qui se lève quand on sort de la douche.

2026-05-19 • via Nuitee
B
Beat • couple • ch
9
2026-05-18 • via Nuitee
E
Elisabeth • couple • ch
8
Pros:

Sehr zentrale Lage, dennoch ruhig. Für uns tip top. Zimmer mit kleinem Studio perfekt, da viele Hotels geschlossen hatten.
( Wir waren in der Nebensaison da.)

2026-05-11 • via Nuitee
U
Ursula • couple • ch
7
Lenk im Frühling
Pros:

Die Lage war für uns optimal, direkt beim Bahnhof und nahe an Einkaufsmöglichkeiten.
Ideal, dass auch ein Kurzaufenthalt möglich ist und nicht zwingend von Samstag zu Samstag.

Cons:

Beim Check-in keine Information zur Dusche, welche nicht ganz einfach zu bedienen und nicht vollständig einsatzbereit war.
Beim Check-out keine Nachfrage zu unserm Aufenthalt.

2026-05-10 • via Nuitee
P
Peter Nissen • couple • nl
8
2026-05-02 • via Nuitee
N
Nino • couple • ch
8
2026-04-17 • via Nuitee
C
Cyril • solo_traveller • ch
7
Pros:

Emplacement idéal à 100 mètres de la gare.
Bon petit déjeuner.
La chambre était prête à notre arrivée.

Cons:

Pas de personnel à la réception, l'enregistrement a dû se faire avant notre arrivée par Internet.
La literie mériterait un matelas plus épais.

2026-04-12 • via Nuitee
M
Martin • family_with_children • ch
4
2026-04-08 • via Nuitee
P
Patrik • couple • ch
8
Allgemein gut und immer wider schön an der Lenk
Pros:

Sauber Lage

Cons:

Badezimmer Boden ist gefährlich holz lose Verletzung Gefahr

2026-04-04 • via Nuitee
D
Daniel • solo_traveller • ch
7
Pros:

Lage, Grösse und Ausstattung top!

Cons:

Dusche zerfällt, Bad modern, aber gravierende technische Mängel

2026-03-25 • via Nuitee
L
Laurence • family_with_children • ch
8
Très bien pour un séjour dédié à des activités en extérieur et pour passer des nuits reposantes
Pros:

Situation centrale

Cons:

Manque de frigo dans les chambres

2026-03-21 • via Nuitee
G
GUIDO BOTTAZZI • couple • it
8
2026-03-16 • via Nuitee
P
Pascale • extended_group • ch
7
2026-03-14 • via Nuitee
M
Monika • extended_group • ch
9
2026-03-04 • via Nuitee
D
David • couple • ch
8
Pros:

Zentral gelegen. Frühstück sehr gut mit freundlichem Personal. Alles sauber und schön eingerichtet.

Cons:

Dusche im Zimmer müsste dringend renoviert werden.

2026-03-04 • via Nuitee