Hampton Inn & Suites Ottawa West, Ontario, Canada

Hotels
•
Hampton Inn
8.7 (1149 reviews)
125 Lusk Street , Ottawa , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Noisy air conditioning
Distance from central Ottawa

Categories

Cleanliness
8.69
Cleanliness was generally rated positively, but some guests mentioned issues with the heater or air conditioning noise.
Service
9.16
Staff received high praise for being friendly and responsive, especially in addressing concerns.
Location
8.7
Location was convenient for some guests, but others noted it was a distance from central Ottawa.
Room Quality
8.65
Rooms were described as clean and comfortable, although some beds were noted to be less comfortable.
Amenities
8.18
Limited amenities like no walking path to commercial areas were noted as a drawback.
Value for Money
8.84
Guests felt the hotel offered good value for the price, especially with the positive experiences they reported.
Food and Beverage
8.69
Breakfast was generally well-received, with suggestions for improvements but no major negatives.
Overall Experience
8.66
Overall, guests enjoyed their stay and recommended the hotel, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 16:17

Property Description

Convenient Location
Located just 16 km from popular attractions like Canadian Tire Centre and EY Centre, Hampton Inn & Suites Ottawa West, Ontario, Canada offers a central hub for exploring Ottawa.

Comfortable Amenities
Guests can enjoy a relaxing stay with air-conditioned rooms, a desk, safety deposit box, and free WiFi. The hotel also features an indoor pool, ensuring a refreshing experience for all visitors.

Nearby Attractions
With Parliament Hill and Canadian Museum of History within a short distance, guests can easily immerse themselves in the rich culture and history of Ottawa.

Ready to experience comfort and convenience in Ottawa? Book your stay at Hampton Inn & Suites Ottawa West today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1149 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.66
W
Weisflock • family_with_children • ca
10
It was a great stay close to lots of amenities, staff were efficient and friendly.
Pros:

Breakfast was great. Coffee was amazing.

Cons:

When we asked for a blanket it was brought to the wrong room. I had 2 rooms booked and they just put it in the other room.

2026-06-24 • via Nuitee
A
Alexandrine • extended_group • ca
10
2026-06-22 • via Nuitee
S
Scott • solo_traveller • ca
10
Pros:

Staff are always very friendly

2026-06-22 • via Nuitee
D
Denis • solo_traveller • ca
10
2026-06-22 • via Nuitee
A
Alp • solo_traveller • ca
9
Family Reunion of 2026
Pros:

The cleanliness of the accommodations and the friendliness of the staff.

Cons:

We found that the bath tub was slippery, without a non-skid surface or mat.

2026-06-21 • via Nuitee
A
Amy • solo_traveller • ca
10
value for money stay overnight experience
Pros:

everything

Cons:

location

2026-06-19 • via Nuitee
D
David • solo_traveller • ca
10
Exactly what I needed for my work travel
Pros:

I really appreciate the breakfast, saves me a stop before heading in for work. The location is very accessible, just off the highway. The staff are always very friendly.

Cons:

The lighting in the room was a bit dim. No overhead light in the room. The temp control system was loud, but I slept through the noise with no issue.

2026-06-16 • via Nuitee
C
Charlene • solo_traveller • ca
6
Pros:

Staff were friendly. The facility was clean

Cons:

It was expensive. Breakfast was ok, but not alot of variety.
Had to ask for housekeeping for our room.
Beds were not comfortable, felt like there was a hump in the bed

2026-06-16 • via Nuitee
R
Roland • solo_traveller • ca
10
Pros:

yes

Cons:

yes

2026-06-15 • via Nuitee
E
Edwar • couple • ca
8
2026-06-14 • via Nuitee
C
Christine • family_with_children • ca
8
Quick but not thorough presentation.
Pros:

It was a quick check in, lots of parking, room was clean.

Cons:

How the window blind operated. We didn’t know how at first and eventually found the switch. Better instructions is recommended. Also once you push up or down it doesn’t stop so has to be fully open or closed. The lady at front also didn’t explain wifi code, or about breakfast or other amenities in the hotel.

2026-06-13 • via Nuitee
M
Mary D • solo_traveller • ca
10
2026-06-11 • via Nuitee
J
Jacques • couple • ca
9
2026-06-04 • via Nuitee
N
Nabil • extended_group • sa
4
Pros:

the breakfast

Cons:

the bathroom was a disaster. no drain

2026-05-28 • via Nuitee
T
TAKASHI • extended_group • jp
8
いい宿でした。お勧めできます。
Pros:

ロケーションが良かった

Cons:

朝食が付いていました。標準的な朝食ではありましたが、もう少し野菜類が充実しているとさらによかったと思います。アメリカやカナダではなかなか望めないことではありますが。

2026-05-26 • via Nuitee
F
Ferguson • solo_traveller • ca
8
2026-05-25 • via Nuitee
C
Chafik • solo_traveller • ca
8
Pros:

Le professionnalisme du personnel et la propreté de l'hôtel aussi l'hôtel est presque neuf.

Cons:

Le petit dejeuner moyen ce que je n'ai pas aimé aussi on doit se servir avec des assiettes en plastique . Je peux comprendre ceci car le petit dejeuner est gratuit mais je préfère payer et avoir mieux que ça.

2026-05-25 • via Nuitee
J
Jeanne • couple • za
8
Pros:

Big and clean rooms. Close to airport and building is new and modern.

Cons:

Expected a bit more for breakfast. Paper plates and wooden spoons, knives and forks.

2026-05-22 • via Nuitee
J
Julius • solo_traveller • ca
8
2026-05-22 • via Nuitee
M
mehakdeep • couple • ca
10
2026-05-21 • via Nuitee