Hampton Inn & Suites Ottawa West, Ontario, Canada

Hotels
Hampton Inn
8.7 (1073 reviews)
125 Lusk Street , Ottawa , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Noisy air conditioning
Distance from central Ottawa

Categories

Cleanliness
8.69
Cleanliness was generally rated positively, but some guests mentioned issues with the heater or air conditioning noise.
Service
9.16
Staff received high praise for being friendly and responsive, especially in addressing concerns.
Location
8.7
Location was convenient for some guests, but others noted it was a distance from central Ottawa.
Room Quality
8.65
Rooms were described as clean and comfortable, although some beds were noted to be less comfortable.
Amenities
8.18
Limited amenities like no walking path to commercial areas were noted as a drawback.
Value for Money
8.84
Guests felt the hotel offered good value for the price, especially with the positive experiences they reported.
Food and Beverage
8.69
Breakfast was generally well-received, with suggestions for improvements but no major negatives.
Overall Experience
8.66
Overall, guests enjoyed their stay and recommended the hotel, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 16:17

Property Description

Convenient Location
Located just 16 km from popular attractions like Canadian Tire Centre and EY Centre, Hampton Inn & Suites Ottawa West, Ontario, Canada offers a central hub for exploring Ottawa.

Comfortable Amenities
Guests can enjoy a relaxing stay with air-conditioned rooms, a desk, safety deposit box, and free WiFi. The hotel also features an indoor pool, ensuring a refreshing experience for all visitors.

Nearby Attractions
With Parliament Hill and Canadian Museum of History within a short distance, guests can easily immerse themselves in the rich culture and history of Ottawa.

Ready to experience comfort and convenience in Ottawa? Book your stay at Hampton Inn & Suites Ottawa West today!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1073 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.66
A
Ayrton solo_traveller ca
8
2026-03-21 via Nuitee
A
Aline solo_traveller ca
7
Pros:

Good location
Friendly staff
Easy access

Cons:

My room was fairly clean, but the bathroom was only superficially clean we could see dirty spots all over specially around the toilet. The air conditioner/heater was very noisy. The beds are very , very high. And they don’t have fan in the bathroom

2026-03-18 via Nuitee
J
Jasmin couple ca
10
Great staff
2026-03-17 via Nuitee
S
Sophie couple ca
9
2026-03-16 via Nuitee
K
Karim couple ca
9
2026-03-15 via Nuitee
M
Marie-Claire extended_group fr
10
Personnel poli. Bel établissement. Assez bien situé en dehors de la ville. Endroit calme
Pros:

Le petit déjeuner

Cons:

L’eau de la piscine trop froide

2026-03-15 via Nuitee
L
Lisa couple ca
9
Pros:

The pool and weight room and the breakfast was top tier!

Cons:

No shower curtain

2026-03-14 via Nuitee
J
Jf Voyer couple ca
8
2026-03-10 via Nuitee
M
Maritza couple ca
8
2026-03-07 via Nuitee
D
Dube couple us
8
Pros:

Location was great for visiting our family .

Cons:

Breakfast was average, did not like the turkey sausage & omelets seems over cooked
Our shower hair conditioner was empty

2026-03-04 via Nuitee
F
Francis Angell extended_group ca
8
2026-02-26 via Nuitee
R
Ruth couple gb
8
2026-02-25 via Nuitee
D
Diane couple ca
9
Très satisfaite
Pros:

Sécuritaire et insonorisé

Cons:

Rien

2026-02-24 via Nuitee
R
Ricardo couple ca
10
2026-01-29 via Nuitee
Y
Yao D’Assises couple ci
10
Très bon moment
Pros:

Tout

Cons:

Rien à signaler

2026-01-28 via Nuitee
F
frederic couple ca
9
2026-01-27 via Nuitee
E
Eduardo family_with_children ca
9
Pros:

Facilities and rooms are still very new and clean, great breakfast area.

2026-01-26 via Nuitee
D
DIYA family_with_children ca
10
2026-01-26 via Nuitee
R
Rajesh couple ca
8
Pros:

The front desk staff was so cooperative specially the morning guy.

Cons:

Tv should be smart tv and we were not able watch you tube, Netflix stuff. It was only weather forecasting channel.

2026-01-24 via Nuitee
C
cheyenne extended_group ca
7
Pros:

The beds were comfy, large room, very clean

Cons:

The pull out couch was very uncomfortable and the breakfast was very cold

2026-01-19 via Nuitee