Hampton Inn & Suites Ottawa West, Ontario, Canada

Hotels
•
Hampton Inn
8.7 (1073 reviews)
125 Lusk Street , Ottawa , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Noisy air conditioning
Distance from central Ottawa

Categories

Cleanliness
8.69
Cleanliness was generally rated positively, but some guests mentioned issues with the heater or air conditioning noise.
Service
9.16
Staff received high praise for being friendly and responsive, especially in addressing concerns.
Location
8.7
Location was convenient for some guests, but others noted it was a distance from central Ottawa.
Room Quality
8.65
Rooms were described as clean and comfortable, although some beds were noted to be less comfortable.
Amenities
8.18
Limited amenities like no walking path to commercial areas were noted as a drawback.
Value for Money
8.84
Guests felt the hotel offered good value for the price, especially with the positive experiences they reported.
Food and Beverage
8.69
Breakfast was generally well-received, with suggestions for improvements but no major negatives.
Overall Experience
8.66
Overall, guests enjoyed their stay and recommended the hotel, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 16:17

Property Description

Convenient Location
Located just 16 km from popular attractions like Canadian Tire Centre and EY Centre, Hampton Inn & Suites Ottawa West, Ontario, Canada offers a central hub for exploring Ottawa.

Comfortable Amenities
Guests can enjoy a relaxing stay with air-conditioned rooms, a desk, safety deposit box, and free WiFi. The hotel also features an indoor pool, ensuring a refreshing experience for all visitors.

Nearby Attractions
With Parliament Hill and Canadian Museum of History within a short distance, guests can easily immerse themselves in the rich culture and history of Ottawa.

Ready to experience comfort and convenience in Ottawa? Book your stay at Hampton Inn & Suites Ottawa West today!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1073 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.66
S
Sonia • couple • ca
8
Cons:

The odor of bleach or disinfectant was strong in the room but other than good

2026-04-10 • via Nuitee
T
Todd • extended_group • us
10
Pros:

Great clean place to stay in an excellent location close to highways to get anywhere in minutes. Breakfast was very good. We will stay again foe sure.

Cons:

All good.

2026-04-09 • via Nuitee
V
Victoria • couple • ca
8
2026-04-07 • via Nuitee
N
Nayyar • family_with_children • ca
9
2026-04-06 • via Nuitee
C
CARLOS • extended_group • ca
7
2026-03-31 • via Nuitee
N
Nicole • family_with_children • ca
9
Very comfortable.
Pros:

Very spacious room. Beds were really comfortable. Loved having two sinks, one in bathroom and one in mini kitchenette. Staff were helpful, professional and lovely to chat with. Bright, modern, clean and spacious. Easy access off of highway. Staff helpful when we needed missing supplies.

Cons:

Sofa bed wasn’t comfortable and bedding for it was missing. Body wash bottle in shower was empty. Not enough towels provided.

2026-03-29 • via Nuitee
G
Gordance Benson • couple • ca
9
Good and value of money.
Pros:

Clean and quiet

Cons:

Mattress wasenf comfortable

2026-03-25 • via Nuitee
H
Harrington • couple • us
8
2026-03-24 • via Nuitee
D
David • family_with_children • ca
7
Decent hotel, did the job
Pros:

The location and room were good.

Cons:

The pillows were horrible. The hallways stunk. The price was a too high as well.

2026-03-24 • via Nuitee
M
Marie • couple • ca
9
Confortable
Pros:

Petits déjeuners exceptionnels servis dans un bel espace lumineux et propre.
Gym bien garni d'appareils dans un espace fenestré
Piscine de belle grandeur avec équipement de secours, plusieurs chaises
Hôtel bien situé
Grand stationnement gratuit

Cons:

pas de restaurant disponible dans l'hôtel pour les repas du midi et soir

2026-03-24 • via Nuitee
J
Jamie • extended_group • ca
10
Pros:

The staff was very kind. The kids loved the pool.

2026-03-23 • via Nuitee
L
L.N.S • extended_group • ca
9
Pros:

Size of the rooms

Cons:

The mattress in the sofa bed. You felt every spring

2026-03-22 • via Nuitee
A
Ayrton • solo_traveller • ca
8
2026-03-21 • via Nuitee
A
Aline • solo_traveller • ca
7
Pros:

Good location
Friendly staff
Easy access

Cons:

My room was fairly clean, but the bathroom was only superficially clean we could see dirty spots all over specially around the toilet. The air conditioner/heater was very noisy. The beds are very , very high. And they don’t have fan in the bathroom

2026-03-18 • via Nuitee
J
Jasmin • couple • ca
10
Great staff
2026-03-17 • via Nuitee
S
Sophie • couple • ca
9
2026-03-16 • via Nuitee
K
Karim • couple • ca
9
2026-03-15 • via Nuitee
M
Marie-Claire • extended_group • fr
10
Personnel poli. Bel établissement. Assez bien situé en dehors de la ville. Endroit calme
Pros:

Le petit déjeuner

Cons:

L’eau de la piscine trop froide

2026-03-15 • via Nuitee
L
Lisa • couple • ca
9
Pros:

The pool and weight room and the breakfast was top tier!

Cons:

No shower curtain

2026-03-14 • via Nuitee
J
Jf Voyer • couple • ca
8
2026-03-10 • via Nuitee