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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
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Property Description
Luxurious Accommodation
Park Hyatt Suzhou offers elegantly designed rooms with modern amenities including free WiFi, flat-screen TVs, and safety deposit boxes. The perfect blend of comfort and style awaits you in every room.
Exceptional Dining Options
Indulge in a culinary journey at our on-site restaurant offering a variety of cuisines from American to Chinese and British. Start your day with a delicious continental, Asian, or vegetarian breakfast to suit your preferences.
Convenient Facilities
Enjoy access to a fitness centre, garden, and shared lounge during your stay. With a 24-hour front desk, ATM, and currency exchange services, we ensure all your needs are met seamlessly.
Experience luxury and comfort at Park Hyatt Suzhou - book your stay now for an unforgettable experience!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Very clean, beutiful design, perfect maintenance, the staff is very helpful !
Nothing
Park Hyatt Suzhou is extremely clean and comfortable. It is among the best Park Hyatt properties I have ever stayed at. All staff members are friendly and professional. I highly recommend this hotel to travelers. The hotel is in a fantastic location, just a short walking distance to Jinji Lake. It is very convenient to stroll along the lakeside after dinner.
บรรยากาศ กลิ่น การบริการ อาหารเช้า รูมเซอร์วิส ดีหมดเลยค่ะ แม่บ้านก็น่ารักทำความสะอาดดี รวดเร็ว
Place, service and quality are in the top ❤️.
Good price with best Hyatt quality can offer. They did everything they can to make sure you get right treatment for this hotel. From front desk to house keeping are all very professional. Only restaurant for breakfast needs some work. But I will go back no matter what.
Amazing location close to the lake and SIP.
Beautiful surrounding and staff who are hard working to keep the hotel clean. Good food choices.
great hotel. room was amazing and spacious with great view. clean and staff was helpful and friendly
none
As a lifetime Hyatt Globalist member, I have stayed at a fair number of Park Hyatt and Andaz hotels around the world, and this hotel is one of the best (if not the best) I have experienced, with its hotel design, staff friendliness, food quality, amenities, and ambience.
I will definitely return in the future.
Excellent service from reception to housekeeping. Breakfast is refined with lots of selection. Hotel offered a free photo session with 屹奇旅拍, it was a nice touch to have a professional to take travel photos.
Very nice experience(globalist). Friendly staff, breakfast tastes great, upgraded room facing the lake. Grandparents love the place.Will be visit again.
The Park Hyatt Suzhou hotel is an amazing hotel. The hotel staff is very friendly and helpful, providing great customer service. The hotel itself is elegant and artistic, looking like a modernized mix of Chinese and western designs. Everywhere you look are gardens and ponds, giving you a feeling of serenity and peace. Note however, that their is a lot of construction in the surrounding area. There is a nice lake nearby for walks or a morning run but you will need to take a short taxi or metro ride to get to the tourist sites.
Room (5/5): Room and layout was amazing. The room still feels brand new with the standard rooms having ample space with a separate sitting area, a large white marble bathroom, and walk-in closet.
Hotel (5/5): Entire hotel felt thoughtfully planned with classic Chinese design and artwork but still feeling very modern. The koi ponds in the middle of the hotel had a striking presence. Hotel also had a nice lobby with some space to sit and the gym was quite large.
Location (4/5): Next to Jinji lake, which is a pleasant view but the location is a bit far from major attractions in Suzhou. Will need a 25-30 minute ride to get to the primary gardens and busy streets. This was the only downside of the hotel.
Service and Cleanliness (5/5): Everything you would expect from a five star hotel.
This hotel was fantastic! My husband and I went for a mini trip to use up a free night at a hyatt and I would 100% come back to this hotel and pay fully out of pocket because it was definitely one of the best hotels I've ever been too. The rooms and facilities are beautiful, the service was impeccable, and the food in the restaurant was amazing. Although it's a bit far from the city center, it's accessible with taxis or subways, and I also recommend taking a walk around the neighboring lake in the evening!
We are Suzhou locals but decided to have a staycation at Park Hyatt Suzhou. The hotel’s view of the Sky Wheel and Jinji Lake was so impressive. I wished to stay there longer. The restaurant, Xi Zhou Hall, provides delicious and authentic food. We had a great time there!
The best Park Hyatt in the world! What a beautiful hotel.
Wonderful staff in particular Gerrard Luo the Assistant Front Office Manager who took such great care of us over and above expectations. He may be the hotel’s best asset.!
We will be back for sure !
A truly luxurious stay. The rooms are spacious, beautifully designed, and exceptionally comfortable. As expected from the Park Hyatt brand, the service was polished and attentive throughout our visit.
The hotel boasts a beautiful setting on Jinji Lake. While it’s not within walking distance of the main tourist attractions or central subway lines, getting around was easy as taxis were always readily available and convenient.
Highly recommended for travelers who prioritize comfort and a serene atmosphere.
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