Ritz Plaza Hotel

Hotels
8.6 (2127 reviews)
Av. Rio Branco, 2000 , Juiz de Fora , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast quality could be better
Some maintenance issues

Categories

Cleanliness
7.85
The reviews mention issues with cleanliness, particularly regarding pool maintenance and room cleaning frequency.
Service
9.35
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
9.35
The hotel's central location has been positively highlighted in several reviews.
Room Quality
8.85
Overall positive feedback on room comfort and amenities.
Amenities
8.35
Facilities such as the pool and breakfast were mentioned, but some aspects like maintenance could improve.
Value for Money
8.85
Most reviews suggest good value, although some feel the price is high given certain deficiencies.
Food and Beverage
7.35
Several reviews criticize the breakfast quality and variety.
Overall Experience
8.85
General satisfaction expressed with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:31

Property Description

Luxurious Accommodation with Top-notch Amenities

Unwind in Style: Dive into relaxation at the semi Olympic pool, hot tub, gym, and sauna offered at Ritz Plaza. The perfect way to rejuvenate after a long day of exploring.

Delightful Culinary Experience: Indulge in a buffet breakfast showcasing tropical fruits, fresh juices, and a variety of delicious baked goods. Don't miss out on the Brazilian specialties served for lunch and dinner at the hotel's restaurant.

Convenient Central Location: Situated just opposite Mister Shopping Centre, with easy access to Juiz de Fora Bus Station and Serrinha Airport, Ritz Plaza offers the ideal blend of comfort and convenience for your stay.

Book now to experience the epitome of luxury and convenience at Ritz Plaza.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

8.6
Based on 2127 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 8.85
T
Thelio • solo_traveller • br
10
Pros:

O carinho dos funcionários.

Cons:

Excelente estada.

2026-03-19 • via Nuitee
J
Janaina de Cássia • family_with_children • br
9
2026-03-18 • via Nuitee
J
Jorge • solo_traveller • br
10
2026-03-16 • via Nuitee
C
carlos roberto • family_with_children • br
9
Pros:

Da localização e principalmente do atendimento e gentileza de toda equipe

Cons:

No café da manhã, alguns alimentos não estavam totalmente frescos e recentes

2026-03-16 • via Nuitee
X
Xavier • family_with_children • br
5
Cons:

Tv não smart
Café da manhã muito abaixo para um hotel 4 estrelas

2026-03-14 • via Nuitee
G
Gilberto • family_with_children • br
10
Pros:

Ótimo

2026-03-13 • via Nuitee
M
Marcos • couple • br
4
não consegui dormir por falta de conforto
Pros:

Café da manhã.

Cons:

Equipamentos de hotelaria em geral. Cama de casal padrão é era desconfortável. Travesseiro é fino, duro e desconfortável de espuma única. O colchão é desconfortável. As toalhas são pequenas e finas. A roupa de cama é de baixa qualidade.

2026-03-12 • via Nuitee
E
Emanuel • couple • br
8
2026-03-10 • via Nuitee
M
Marcos • couple • br
10
2026-03-09 • via Nuitee
P
Pedro • solo_traveller • br
10
Voltarei a me hospedar com certeza.
Pros:

Todos funcionários me trataram super bem.

2026-03-08 • via Nuitee
L
Luiz • family_with_children • br
8
2026-03-05 • via Nuitee
K
Khathia • family_with_children • br
5
Pros:

Os funcionários muito educados e prestativos

Cons:

Não tinha nem touca de banho nos banheiros
Edredons velhos e roupa de cama com cheiro ruim
Café da manhã fraco
Para um hotel com classificação 5 estrelas está bem razoável
É só não criar grandes expectativas

2026-03-04 • via Nuitee
A
Adriana • family_with_children • br
9
2026-03-03 • via Nuitee
R
Raissa De Souza • solo_traveller • br
10
2026-03-03 • via Nuitee
M
Melanie • solo_traveller • br
10
2026-03-03 • via Nuitee
C
claudio • family_with_children • br
8
Pros:

Localização. Atendimento recepção.

Cons:

Pelo preço da diária, nem tem como reclamar.

2026-02-28 • via Nuitee
M
Martins • family_with_children • br
9
2026-02-28 • via Nuitee
G
Guilherme • couple • br
4
Não voltaremos e não indicamos.
Pros:

O café da manhã era péssimo. Do salão (de extremo mal gosto e mal cuidado) ao buffet, tudo muito ruim. Talheres mal lavados, frutas amassadas, suco feito com frutas passadas, frios de má qualidade etc.

2026-02-28 • via Nuitee
A
Alain PILLON • family_with_children • fr
9
2026-02-25 • via Nuitee
P
Pollyana • couple • br
10
2026-02-25 • via Nuitee