The Liverpool Inn Hotel

Hotels
8.1 (1662 reviews)
City Centre, 4-8 Mount Pleasant , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Inconsistent room quality
Closed bar
Issues with amenities

Categories

Cleanliness
7.68
Multiple mentions of cleanliness, but some rooms had maintenance issues.
Service
8.65
Staff were described as friendly and helpful.
Location
9.19
Many positive mentions of the central location.
Room Quality
7.14
A mix of mentions about room quality; some rooms had issues.
Amenities
8.17
Some comments about basic amenities, but generally acceptable.
Value for Money
8.13
Perceived good value for the location despite some drawbacks.
Food and Beverage
7.18
Mentioned that bar was closed, impacting overall satisfaction.
Overall Experience
8.65
Overall sentiments were positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:53

Property Description

City Centre Accommodation with Convenient Location
The Liverpool Inn Hotel, a family-owned gem, is perfectly situated just minutes away from major train stations and popular shopping centers. Its modern rooms with en-suite facilities ensure a comfortable stay for guests exploring the vibrant city of Liverpool.

Cozy Rooms with Modern Amenities
Each room at the hotel is elegantly decorated and equipped with a flat-screen TV, wardrobe, and a contemporary en-suite shower room. The provision of complimentary toiletries and ironing supplies adds a touch of convenience to your stay.

Convenience and Accessibility
In addition to a welcoming bar, the hotel offers luggage storage and a 24-hour front desk for guests' convenience. With key attractions, universities, hospitals, and stadiums within easy reach, the Liverpool Inn Hotel is the ideal choice for both leisure and business travelers.

Ready to experience the charm of Liverpool? Book your stay at the Liverpool Inn Hotel today!

Important information:

For guests staying in the Studio Suite, a security deposit of GBP 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. When booking 2 rooms or more, different policies and additional supplements will apply. Directions: Leave Liverpool Lime Street station by the main entrance by The Crown pub. Walk along Lime Street for a couple of minutes and you will see The Britannia Hotel. Walk across the road onto Mount Pleasant where the property will be located. The Liverpool Inn Hotel is only a 5 minute walk from Lime Street Station.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1662 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
R
Rachel • family_with_children • gb
5
Not recommended for a family. Maybe for a hen/stag do to just sleep for the night! Bathroom disgusting sadly. Staff
Pros:

Staff wonderful. Lovely gentleman on reception.

Cons:

It felt dirty. The shower curtain was disgusting - an easy fix to go and but a cheap new one! One mattress was completely sunken. The price we paid (inflated as Easter hols) was too much for what we got.

2026-03-30 • via Nuitee
S
Sindy • couple • gb
9
2026-03-30 • via Nuitee
Y
Yavuz • couple • tr
6
Bir daha liverpool a gelsem aynı otelde kalırmıyım bilmiyorum
Pros:

Konumu mükemmel

Cons:

Oda sıradan

2026-03-23 • via Nuitee
P
Paul • extended_group • gb
8
2026-03-22 • via Nuitee
T
Tracy • extended_group • gb
7
Great location, hotel is tired
Pros:

Central location

Cons:

Two showers in the room - neither worked.
Insufficient glasses and cups for a 4 person room

2026-03-22 • via Nuitee
B
BARAN • extended_group • no
8
2026-03-21 • via Nuitee
B
Blessing • couple • gb
1
Very very bad experience
Pros:

I can’t say I like the place firstly when I got the I was told there was no space for me
And told I had a wrong address

Cons:

The place didn’t look ok for me as the staff came to the door with sleepers as if he just got up from his own bed
I didn’t like the attitude and presentation

2026-03-16 • via Nuitee
R
Robin • couple • gb
5
2026-03-15 • via Nuitee
H
Harnek • extended_group • gb
10
2026-03-08 • via Nuitee
M
Mark • extended_group • ie
8
2026-03-06 • via Nuitee
V
Victoria • extended_group • ie
10
Pros:

Great location very central. Clean and lovely staff.

2026-03-03 • via Nuitee
M
Muhammad • couple • ie
1
Pros:

Aweful

Cons:

The door was locked and no one answered despite repeatedly ringing the bell. We were left standing outside on the road in temperatures of –2°C, with no way to enter the property. Eventually, we had no choice but to leave and book another hotel.

What made the situation worse was that I tried multiple times to contact Booking.com and also sent messages through their portal, but I have received no response to date. This is extremely disappointing.

Staff at a nearby shop told me that a similar incident had happened recently, when a student who had booked this property had to call the police to gain access.

I would strongly advise others to be cautious when booking this property, as the situation seems unreliable and concerning. Unfortunately, this experience has also affected my trust in Booking.com.

2026-02-24 • via Nuitee
K
Kyle • extended_group • gb
10
Comfortable & accessible
Pros:

Location was fantastic and friendly staff

Cons:

Nothing at all

2026-02-13 • via Nuitee
S
Steinhoefel Reisebuero • extended_group • de
6
2026-02-10 • via Nuitee
D
David • extended_group • gb
9
Pros:

Comfortable and good value in great location

2026-01-26 • via Nuitee
Y
YAIR • family_with_children • il
10
2026-01-24 • via Nuitee
T
Tom • solo_traveller • ie
10
Will definitely book again
Pros:

Great location friendly staff

Cons:

Nothing

2026-01-22 • via Nuitee
G
Giacomo • extended_group • it
1
Pros:

Location

Cons:

One of the worst experiences in a hotel. Reception staff were hardly ever there (with the doors closed, we checked out without them knowing because the reception was CLOSED at 9.30 a.m. on a SUNDAY MORNING). Then there was the room, which was a disaster, with forty-year-old wooden windows with thin glass, so you could hear EVERYTHING from the street. Then, the bathroom was like a container. The curtain had mould at the bottom and there was a suspicious yellow stain on the shower floor. Very old hotel in NEED OF RENOVATION AS SOON AS POSSIBLE. New shower cubicles, new windows. The only positive thing was the central and convenient location.

2026-01-20 • via Nuitee
T
Tom • couple • ie
8
2026-01-20 • via Nuitee
D
Darren • couple • ie
8
2026-01-19 • via Nuitee