Hotel Royal

Hotels
•
Independent
6.4 (165 reviews)
Av. Filipe Samuel Magaia , Maputo , MZ
258-843025001

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Safe-deposit box at front desk
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Handrails in stairways

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
4.54
Multiple reviews indicated issues with cleanliness and maintenance, including dirty sheets and towels.
Service
8.01
Staff were noted to be helpful and friendly, though issues arose with communication.
Location
8.55
The hotel was well-located in the city center, appealing to many guests.
Room Quality
5.5
Mixed reviews on room quality, with some guests noting cleanliness issues.
Amenities
5.53
Several guests mentioned a lack of amenities such as hot water and sufficient towels.
Value for Money
7.49
Guests noted that the hotel offered reasonable prices but lacked in certain aspects.
Food and Beverage
6.04
Food quality was only mentioned positively in a few reviews, and breakfast was missing for some.
Overall Experience
5.51
Mixed overall sentiment, with both positive experiences highlighted and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:02

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a communal living room for relaxation throughout your stay.

Featured Amenities: Benefit from dry cleaning/laundry services, a 24-hour front desk, and laundry facilities for your convenience.

Comfortable Rooms: Relax in one of the 20 air-conditioned rooms with LED televisions, free Wi-Fi, and private bathrooms featuring rainfall showers and bidets.

Book now for a memorable stay at Hotel Royal, just a short walk from major attractions like National Art Museum and Maputo City Hall.

Important information:

* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 165 reviews
Cleanliness: 4.54
Service: 8.01
Location: 8.55
Room Quality: 5.5
Amenities: 5.53
Value for Money: 7.49
Food and Beverage: 6.04
Overall Experience: 5.51
政斌 • family_with_children • mz
10
2026-04-01 • via Nuitee
T
Tintswalo • family_with_children • za
7
Pros:

The room had a mini fridge which was amazing

Cons:

The Aircon should be placed above so it can reach the bed it was hot.

2026-03-30 • via Nuitee
A
Antonio Paulo • family_with_children • mz
7
2026-03-26 • via Nuitee
政斌 • family_with_children • mz
10
2026-03-13 • via Nuitee
G
Genito • family_with_children • mz
9
2026-03-12 • via Nuitee
H
Hlengiwe • couple • za
10
2026-02-28 • via Nuitee
A
Ahmed • couple • sa
8
Pros:

قبل كل شي اشكر فاطمة على طيبتها ومساعدتها لي في كثير من الاشياء كل الشكر لها🤍

2026-02-27 • via Nuitee
A
Ahmed • solo_traveller • sa
9
Pros:

فاطمة قدمت لي المساعدة ❤️

2026-02-27 • via Nuitee
F
Felix • couple • mz
8
It is a good choice for those who want to be in the CBD
Pros:

The location in city center

Cons:

No wifi in room

2026-02-13 • via Nuitee
D
Dawn • couple • au
7
This place is quite simple but definitely did the job and I would stay there again but the price didn’t match the servic
Pros:

Great aircon, fridge provided, close to airport and the bed was comfortable

Cons:

It’s a little bit old and run down could use a revamp but we were happy enough

2026-02-12 • via Nuitee
T
Tomas • family_with_children • mz
8
Pros:

Da localização e do preço.

2026-02-11 • via Nuitee
C
Carmona • family_with_children • mz
10
Pros:

Tudo

Cons:

Nada

2026-01-27 • via Nuitee
F
frederique • solo_traveller • fr
8
2026-01-27 • via Nuitee
O
Oscar Daniele • extended_group • gb
5
Reception were nice to hold our baggage’s on check out
Pros:

Location

Cons:

No Towels in the room
Very small
No soap inside the bathroom

2026-01-22 • via Nuitee
S
Selling johannes • extended_group • mz
7
Non
Pros:

Location is in a good area. Staff friendly. Breakfast was okay. And it was cheap, loved that.

Cons:

No Manuel aircon, the surf from the window has a hole room 213, water from shower drips when you shower no pressure, toilet leaks at the back and no dstv. Hire people who knows english

2026-01-19 • via Nuitee
L
Luíza • family_with_children • br
1
Já viajei para 28 países no mundo. Esse conseguiu ser o pior hotel que já fiquei
Pros:

Não teve nenhum ponto positivo

Cons:

Quarto sujo, roupa de cama suja, toalha com cheiro ruim, tudo velho e mal conservado

2026-01-19 • via Nuitee
B
Bizé Amade • couple • mz
1
Foi péssima.
Pros:

Nada, de Hotel é apenas o nome está mais para uma Pensão.

Cons:

Tudo.

2026-01-19 • via Nuitee
C
CHENZIRA • couple • mz
5
aceitavel
Pros:

deu para fazer uso da hospedagem

Cons:

nao tem elevador

2026-01-19 • via Nuitee
V
Van Luong • solo_traveller • mz
3
2026-01-15 • via Nuitee
C
CIDALIA • family_with_children • za
1
Horrible
Pros:

Nothing about this place was good

Cons:

Staff were rude, rooms could not lock, showers has mould. It’s dirty the bedding was disgustingly dirty.

2026-01-12 • via Nuitee