Hotel Royal

Hotels
•
Independent
6.4 (165 reviews)
Av. Filipe Samuel Magaia , Maputo , MZ
258-843025001

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Safe-deposit box at front desk
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Handrails in stairways

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
4.54
Multiple reviews indicated issues with cleanliness and maintenance, including dirty sheets and towels.
Service
8.01
Staff were noted to be helpful and friendly, though issues arose with communication.
Location
8.55
The hotel was well-located in the city center, appealing to many guests.
Room Quality
5.5
Mixed reviews on room quality, with some guests noting cleanliness issues.
Amenities
5.53
Several guests mentioned a lack of amenities such as hot water and sufficient towels.
Value for Money
7.49
Guests noted that the hotel offered reasonable prices but lacked in certain aspects.
Food and Beverage
6.04
Food quality was only mentioned positively in a few reviews, and breakfast was missing for some.
Overall Experience
5.51
Mixed overall sentiment, with both positive experiences highlighted and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:02

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a communal living room for relaxation throughout your stay.

Featured Amenities: Benefit from dry cleaning/laundry services, a 24-hour front desk, and laundry facilities for your convenience.

Comfortable Rooms: Relax in one of the 20 air-conditioned rooms with LED televisions, free Wi-Fi, and private bathrooms featuring rainfall showers and bidets.

Book now for a memorable stay at Hotel Royal, just a short walk from major attractions like National Art Museum and Maputo City Hall.

Important information:

* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 165 reviews
Cleanliness: 4.54
Service: 8.01
Location: 8.55
Room Quality: 5.5
Amenities: 5.53
Value for Money: 7.49
Food and Beverage: 6.04
Overall Experience: 5.51
D
Delcio • solo_traveller • mz
8
2026-06-18 • via Nuitee
J
Joaquina • family_with_children • mz
1
Das experiências mais horríveis que tivemos
Pros:

Eu gostava da localização e do facto de ter quarto familiar
Pedi um mas me foi dado um quarto normal

Cons:

O atendimento da gerência
Horrível e sem respeito
Não colocaram no quarto requisitado
E nos tratou como se fosse um favor
Estava cheio de mosquitos
Fizeram limpeza a revelia

2026-06-16 • via Nuitee
政斌 • solo_traveller • mz
10
2026-06-09 • via Nuitee
政斌 • solo_traveller • mz
10
2026-06-05 • via Nuitee
P
Panganai • solo_traveller • mz
10
Smart hotel
Pros:

Good

Cons:

Nothing

2026-06-03 • via Nuitee
A
Armando • couple • mz
10
2026-05-28 • via Nuitee
A
Armando • couple • mz
10
2026-05-28 • via Nuitee
政斌 • solo_traveller • mz
10
2026-05-19 • via Nuitee
P
Paunde • solo_traveller • mz
8
2026-05-06 • via Nuitee
S
Sabrina • solo_traveller • br
10
excelente custo benefício/localização
Pros:

Fátima e os demais funcionários são muito solícitos e gentis. Me auxiliaram no que foi preciso. Além disso, gostaria de ressaltar a qualidade da limpeza, que era bem assídua. As camas são confortáveis e roupa de cama e banho limpas. A localização também me agradou muito, sendo bem no centro e sendo bem ao lado de uma cafeteria/padaria/restaurante. Possui café da manhã simples porém saboroso

Cons:

Únicos pontos que falo sobre melhoria é quanto ao chuveiro que parece estar entupido, então a água não sai “reta”, e também o ar condicionado, que em algum momento da noite para de gelar e passa a só ventilar

2026-05-04 • via Nuitee
政斌 • family_with_children • mz
10
2026-04-30 • via Nuitee
政斌 • family_with_children • mz
10
2026-04-10 • via Nuitee
J
Joaquina • family_with_children • mz
9
Boa
Pros:

A localização

Cons:

Limpeza e falta de pressão no choveiro

2026-04-09 • via Nuitee
J
Joaquina • family_with_children • mz
9
Razoavelmente boa.
Pros:

Atenderam todos nossos pedidos extra.

Cons:

A limpeza pode ser melhor. Muita poeira e problemas de água sem pressão.

2026-04-09 • via Nuitee
政斌 • family_with_children • mz
10
2026-04-01 • via Nuitee
T
Tintswalo • family_with_children • za
7
Pros:

The room had a mini fridge which was amazing

Cons:

The Aircon should be placed above so it can reach the bed it was hot.

2026-03-30 • via Nuitee
A
Antonio Paulo • family_with_children • mz
7
2026-03-26 • via Nuitee
政斌 • family_with_children • mz
10
2026-03-13 • via Nuitee
G
Genito • family_with_children • mz
9
2026-03-12 • via Nuitee
H
Hlengiwe • couple • za
10
2026-02-28 • via Nuitee