Galeria Plaza San Jeronimo

Hotels
Grupo Brisas
9.2 (457 reviews)
300 Avenida Contreras , Mexico City , mx

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Staff friendliness
Spacious rooms
Good amenities
Cons:
Service limitations
Location challenges
Food quality issues

Categories

Cleanliness
9.38
Overall good maintenance, though some guests noted issues that required special requests.
Service
9.85
Staff is very helpful and attentive, making for a pleasant experience.
Location
8.39
Somewhat difficult access and not close to main attractions.
Room Quality
9.34
Rooms noted for being spacious and comfortable.
Amenities
9.57
Good amenities available, but some guests expected more services.
Value for Money
8.83
Decent value considering overall experience, but some extra services were lacking.
Food and Beverage
8.38
Food quality reported as below expectations, with room service underperforming.
Overall Experience
9.85
Overall, a very positive stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Luxurious Oasis in Mexico City

Exquisite Dining and Relaxation: Indulge in culinary delights at the hotel's restaurant, unwind by the outdoor swimming pool, or sip on cocktails at the stylish bar and garden.

Smart Technology for Ultimate Comfort: Experience convenience with the Brisas APP, allowing you to control lights, A/C, and enjoy free national and international calls. Immerse yourself in a unique stay.

Convenient Location for Exploring: Situated in the south of Mexico City, easily access top attractions like Pedregal, San Angel, and Six Flags Mexico. Perfect for travelers seeking to explore the vibrant city.

Experience luxury and convenience at Galeria Plaza San Jeronimo. Book now for an unforgettable stay!

Important information:

Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 457 reviews
Cleanliness: 9.38
Service: 9.85
Location: 8.39
Room Quality: 9.34
Amenities: 9.57
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.85
I
izsabelle Business Malmö, Skane County
10
Excellent
Pros:

The stay at Galeria Plaza San Jeronimo has been excellent. The room was beautifully furnished, spotless and spacious. The generous breakfast was highly appreciated with amazing food options (I recommend the omelette with zucchini flowers and cheese) and lovely service by Carlos.

2026-08-27 via Tripadvisor
L
lauracI8859UX NONE
10
Overall, an great experience and a very enjoyable stay.
Pros:

I find the hotel to be very comfortable. However, I would advice to add an armchair/lounge chair to the rooms, especially in the executive rooms or corner rooms on the 5th floor, in addition to the office chair.
The service at both, the restaurant on the -1 floor and at the Roof top was excellent! Captain Enrique Aviles and his team made us feel at home, always taking care of every aspect of our meals and putting attention to detail, The food by chef Marco and Chef Gustavo was AMAZING and well balanced.
Bravo to all the servers: Jonathan, Francisco Perez, Enrique Hernandez and Fatima Acosta!
I would considering having corkage fees in the Roof Top Bar since the wine list is limited and people do not always want cocktails, tequila or mezcal.

2026-07-11 via Tripadvisor
M
melissacX730XD Business
10
Super service at the cafeteria
Pros:

The breakfast very good and personnel at the cafeteria super. The personal: juan Carlos , Carlos, samantha… all of them were super attentive and kind.
They could improve the service at the reception desk .

2026-07-04 via Tripadvisor
E
Edmundo solo_traveller mx
9
2026-06-08 via Nuitee
L
likai extended_group cn
6
2026-06-08 via Nuitee
A
Adriana Paulina couple ca
10
2026-06-04 via Nuitee
A
Anagani Madhukar solo_traveller in
9
2026-05-31 via Nuitee
J
Jasso O solo_traveller mx
10
Reseña
Pros:

La bañera, el baño, la cama, el balcón

Cons:

La regadera no estaba bien montada y de arriba de la salida del agua salía un chorrito de agua que mojaba afuera de la regadera y en el pasillo de entrada había una parte del piso medio levantada

2026-05-22 via Nuitee
J
Juan Carlos solo_traveller mx
9
Pros:

El hotel es magnífico en todos los sentidos , alojamiento muy confortable

Cons:

Que la hora de check -in es hasta las 3 pm .

2026-05-13 via Nuitee
H
Herrera Rosas solo_traveller mx
10
Pros:

El personal muy amable y atento. Siempre dispuesto a la ayuda que le solicitacen.

Cons:

Que pedí 1 hr más para hacer el chek out porque mi evento terminaba mas tarde de la hora de salir del hotel y me dijeron que no.

2026-05-08 via Nuitee
A
AceAcetactical99 NONE Santa Fe, New Mexico
10
Great Place
Pros:

Amazing place to stay,Great Location, Great Service and amazing Staff. Hotel is located within where everything is pretty close to everything.

2026-05-05 via Tripadvisor
R
randae606 Business Charlotte, North Carolina
8
Would definitely stay again.
Pros:

The Hotel was lovely, the staff was always helpful and the amenities were more than adequate. The hotel location was the only problem. It is not within walking distance of shops or anything else, so you always had to drive somewhere else. I would recommend this hotel for its comfort, cleanliness and service.

2026-05-04 via Tripadvisor
V
Veronica Hilda solo_traveller mx
10
2026-04-26 via Nuitee
R
Rodolfo family_with_children mx
9
Pros:

el. desayuno

2026-04-23 via Nuitee
C
claudiosW7877MW Business Santos, State of Sao Paulo
10
Very comfortable, good food
Pros:

Very comfortable Room, restaurante with Very good food. Located at a busy area so ir takes long to get an Uber. Far from city center, but it was close to my job office.

2026-04-20 via Tripadvisor
W
W1608AZtedb Business
10
Good place to stay. Especially for business travelers.
Pros:

They have a beautiful rooftop garden and outdoor courtyard. Good range of drinks and some snack food in the rooftop garden. I did not try the dining room. Staff were gracious and helpful.

Sufficiently well-equipped gym. Would be nice to add a Peloton or upright bike.

2026-04-18 via Tripadvisor
S
saraaL4799LA Family Guadalajara, Guadalajara Metropolitan Area
2
Bad experience
Pros:

We had a pretty bad experience. They forced us all to pay for the buffet even though not everyone wanted it; some just wanted to order one thing from the menu. The food quality wasn't good and the cost was exorbitant. I definitely wouldn't go back

2026-04-13 via Tripadvisor
D
Dagoberto Torres solo_traveller mx
10
Pros:

Hotel Plaza San Gerónimo independiente de lo bastante nuevo del hotel y su categoría, su personal te hace sentir demasiado a gusto.

2026-04-13 via Nuitee
S
Steffen solo_traveller de
10
2026-04-12 via Nuitee
S
samuelfX893WO Business
10
Brisas Restaurante Service in Outstanding
Pros:

Had an outstanding experience at Brisas Restaurant in San Jerónimo. From the moment we sat down, everything—from the ambiance to the food—was top notch.

What truly made the visit exceptional was the service. Santos (waiter) and Bruno ( Manager) went above and beyond and delivered the best service I’ve experienced in a long time. Attentive, professional, and genuinely welcoming—he elevated the entire dining experience.

Highly recommend Brisas Restaurant

2026-04-01 via Tripadvisor