Glamour Hotel and Spa

Hotels
•
ZEN Rooms
2.6 (19 reviews)
Jalan Haji Adam Malik , Medan , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Comfortable environment
Good customer service
Cons:
Room needs renovation
Delay in room availability
Issues with breakfast

Categories

Cleanliness
1.87
Kamar butuh renovasi.
Service
3.84
Customer service good.
Location
7.88
Lokasi dekat pusat kota, aman.
Room Quality
1.83
Kamar butuh renovasi.
Amenities
1.46
Standard quality for this hotel tier.
Value for Money
1.42
Standard quality for this hotel tier.
Food and Beverage
1
Cheated by booking.com. I pay for free breakfast but at the end nothing at all.
Overall Experience
1.47
Average experience with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:27

Property Description

Convenient Location
Glamour Hotel and Spa, just 2.4 km from Medan Train Station, offers a prime location for travelers looking to explore the city easily. Situated close to key attractions like Maimun Palace and Medan Grand Mosque, guests can immerse themselves in the local culture effortlessly.

Comfortable Accommodation
With a variety of room options including family rooms, guests can enjoy a comfortable stay at Glamour Hotel and Spa. The 1-star accommodation is complemented by a shared lounge, terrace, and a restaurant, providing relaxation and convenience during your visit.

Exceptional Service
Experience top-notch service at Glamour Hotel and Spa with staff fluent in both English and Indonesian available 24/7 at the front desk. Whether you need assistance or local recommendations, our dedicated team is here to ensure a memorable stay.

Book your stay at Glamour Hotel and Spa for a delightful experience in Medan.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

2.6
Based on 19 reviews
Cleanliness: 1.87
Service: 3.84
Location: 7.88
Room Quality: 1.83
Amenities: 1.46
Value for Money: 1.42
Food and Beverage: 1
Overall Experience: 1.47
S
Sinaga • family_with_children • id
8
Pros:

Lokasi dekat pusat kota, aman.

Cons:

Kamar butuh renovasi

2026-01-04 • via Nuitee
O
Oktorio • family_with_children • id
9
Pros:

Lingkungan yg nyaman

Cons:

Menunggu kamar yg sedikit lama

2025-12-16 • via Nuitee
D
dhaya • extended_group • my
1
Pros:

Customer service good

Cons:

Cheated by booking. Com. I pay for free brkfast but at d end nothing at all

2025-11-01 • via Nuitee
E
Esteban • couple • ar
1
2025-09-30 • via Nuitee
S
Simon • couple • id
1
2025-07-01 • via Nuitee
N
Novi • young couple • au
1
Bad
2025-03-04 • via Nuitee
S
Saifulazami • group • my
1
not recommended hotel for visitor or tourist
Pros:

Everything it so poor, the condition of the room is quite scary, the room smelled to bad that it was so uncomfortable. The area of the room is so small and bathroom is too narrow or small.

Cons:

Everything it so poor, the condition of the room is quite scary, the room smelled to bad that it was so uncomfortable. The area of the room is so small and bathroom is too narrow or small.

2024-12-09 • via Nuitee
A
Anna • solo traveller • gb
1
Awful
Pros:

Nothing

Cons:

Was nothing as advertised. Unclean, lots of broken furniture, stains on the bed sheets. Worst stay ever!

2024-09-21 • via Nuitee
G
Gede • family with young children • id
7
Good
2023-11-26 • via Nuitee
W
Win • solo traveller • mm
1
Bad
2023-11-18 • via Nuitee
W
Win • family with young children • mm
1
They are lier. They show buffet breakfast but they give a little rice & currys ready box in real.
Cons:

They are lier.
They show buffet breakfast in application but
they give a little portion of rice and bad currys ready food box in real time .

Please take out this hotel in your application.

2023-11-18 • via Nuitee
N
Nik • family with young children • my
1
Bad
2023-11-07 • via Nuitee
S
Shona • young couple • gb
1
Bad
Pros:

Awful

Cons:

Everything

2023-05-11 • via Nuitee
A
Aditya • family with young children • id
5
Not a good experience..l mistook it for Grand premier and booked by mistake..
Pros:

The location was ok.

Cons:

1. No space in room
2. Drain smell at night from Bathroom
3. Bad AC
4. No cupboards for bags
5. Bad swimming pool
6 Badly designed hotel

2023-04-24 • via Nuitee
M
Muhammadqodir • family with young children • id
3
Poor
Cons:

Hotel is not even close to pictures on website. It's like 100 years ago. But I guess all hotels in Indonesia like this(

2022-12-24 • via Nuitee
J
John • group • us
1
Fraudulent
Pros:

nothing

Cons:

everything

2022-11-27 • via Nuitee
S
Shaharuddin • family with young children • my
1
Bad
Pros:

Bellman very good service

Cons:

Too narrow
Water smelly
Out of electric (2X)

2022-11-22 • via Nuitee
S
Saat1969 • solo traveller • my
7
Good
2022-08-14 • via Nuitee
C
Christhofer • review category business travellers • id
7
Good
2022-08-13 • via Nuitee