Holiday Inn Express & Suites - Calgary Airport Trail NE by IHG

Hotels
•
Holiday Inn Express
8.1 (1958 reviews)
41 Freeport Crescent NE , Calgary , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
No hot water
Breakfast quality

Categories

Cleanliness
7.16
Several mentions of cleanliness issues, including dirty dining and pool areas.
Service
8.83
Generally positive remarks about friendly and helpful staff.
Location
8.67
Convenient location for airport access, positively noted in multiple reviews.
Room Quality
8.12
Rooms were reported as comfortable, though some issues were noted.
Amenities
7.65
Amenities like the pool and breakfast received mixed feedback.
Value for Money
8.61
Priced competitively for the market, seen as fair value.
Food and Beverage
7.66
Breakfast options were noted to be lacking variety and quality.
Overall Experience
8.13
Overall experience varied; some aspects were good, while serious issues diminished satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Convenient Location: Located in the vibrant Northeast Calgary district, Holiday Inn Express & Suites - Calgary Airport Trail NE, an IHG Hotel offers easy access to popular attractions like CrossIron Mills and McMahon Stadium.

Modern Amenities: Guests can enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. The hotel also features a fitness centre, hot tub, and complimentary shuttle service for added convenience.

Convenient Facilities: With free private parking, a business centre, and a 24-hour front desk, guests can expect a seamless stay at Holiday Inn Express & Suites. Book now to experience a blend of comfort and convenience during your visit to Calgary.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1958 reviews
Cleanliness: 7.16
Service: 8.83
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
G
Gian Carlo • family_with_children • ae
10
2026-02-14 • via Nuitee
P
prospers • solo_traveller • ca
10
Keep up the amazing work 👏
Pros:

Everything was excellent thank you 😊

Cons:

Nothing

2026-02-10 • via Nuitee
M
Marcel • family_with_children • ca
9
Pros:

The location at the airport was nice and close.

2026-02-08 • via Nuitee
R
Regina • couple • ca
8
Pros:

Stay was good

Cons:

Breakfast was horrible.

2026-02-08 • via Nuitee
K
Klasen • family_with_children • ca
10
2026-01-30 • via Nuitee
K
Kirstyn • couple • ca
10
Fantastic! Will stay again
Pros:

The staff was fantastic and so friendly to deal with. Very thankful for all their help and service. I will definitely stay again. The shuttle is easy and quick as well.

Cons:

Nothing

2026-01-30 • via Nuitee
G
Gordon • couple • ca
7
Good proximity to airport, comfortable and pleasant environment
Pros:

It was clean and comfortable

Cons:

Only one restaurant in area

2026-01-29 • via Nuitee
D
Dianna • solo_traveller • ca
8
2026-01-28 • via Nuitee
V
Vitalii • family_with_children • ua
10
2026-01-26 • via Nuitee
A
Alexandre • family_with_children • ca
5
I would not stay here.
Pros:

Near the airport. Had a shuttle from hotel to airport.

Cons:

The front desk isn't friendly.

I asked for an invoice, they told me it would be emailed. It never was. When I asked for invoice via booking. The hotel told me they never give out invoices if booked with 3rd party.

Furthermore, one of the beds in my room had been slept in, and was just remade. There were stains on the cover

Luckily for the second bed.

2026-01-26 • via Nuitee
M
Marco • family_with_children • gb
7
Good value, good location
Pros:

Good value for money, the breakfast was above expectation (please keep serving actual eggs not the powered stuff). Room was large but a bit dated.

Cons:

Carpets have been there for years and was a static hazard everything we walked on it (could have also been some of the clothes we were wearing).

2026-01-25 • via Nuitee
K
Kayla • couple • ca
2
Horrible
Pros:

Disgusting dirty room the entire hotel smelt putrid of throw up in the hallways. Found bed bugs in our bed

2026-01-25 • via Nuitee
S
Swaresh narine • solo_traveller • ca
9
2026-01-23 • via Nuitee
L
Linda • solo_traveller • us
10
Pleasant and convenient.
Pros:

The rooms were very clean and well maintained. The staff was very kind and accommodating.

Cons:

Nothing.

2026-01-22 • via Nuitee
C
Calvin • family_with_children • ca
10
Amazing and will stay here again for sure
Pros:

The pool area was clean and great to access with our kids… And then the breakfast was better than I anticipated or expected it to be.

2026-01-21 • via Nuitee
J
Jessica • family_with_children • ca
10
2026-01-21 • via Nuitee
D
Doyle-McLaughlin • family_with_children • ca
10
2026-01-21 • via Nuitee
Y
Yannick • family_with_children • ch
9
2026-01-20 • via Nuitee
M
Malcolm • family_with_children • ca
6
2026-01-20 • via Nuitee
R
Rommel • extended_group • ca
8
2026-01-20 • via Nuitee