Randor Hotel Namba Osaka Suites

Friendly and helpful receptionist and staff .. big apartment compared to local hotels .. in vicinity of key areas such as namba station and shinsekai area .. 1min to train station

posizione ottima , camera super spaziosa, pulizia camera ottima, dotazione biancheria saponi etc ottima , dotazione camera ottima , posizione perfetta vicinissima alla metro, caffè reception buonissimo , personale gentilissimo

Very friendly staff and facility and service were fantastic. To top it off it’s right next to the station and most places were walking distance.

Room was very spacious, with the kitchenette, it would have been great to also have a small table & chairs, that would really complete the overall apartment

Light sleepers: please read this before booking!
First of all, I want to make it very clear that the young staff at reception were lovely, polite and genuinely tried to help me throughout my stay. My criticism is directed at the hotel itself and its management, not at the reception staff.

The biggest problem is noise from the subway/trains. The hotel is located essentially above/along the subway line, and every passing train produces a low rumbling sound that can be heard inside the room every few minutes. This continues from early morning until late at night. If you are sensitive to noise, sleep lightly, or like to sleep late in the morning, this is extremely important information and, in my opinion, it should be stated clearly in the hotel description before guests book.

I asked whether I could move to a higher floor. I was told that a higher-floor room would cost a very substantial additional amount, but even then they could not guarantee that I would no longer hear the trains. Paying a large surcharge just for the possibility that it might be quieter made no sense to me.

If you still decide to stay here and are a light sleeper, bring serious foam earplugs — something like Moldex or Mack’s, not just basic travel earplugs. You may need them. 😅

Unfortunately, there was another incident that seriously affected my impression of the hotel. One evening I returned after being away from approximately 11:15 a.m. until evening and found a plastic cup containing still-cool water and some rubbish left on my table. These items were definitely not mine.
After asking reception to investigate, I was told that a manager had entered my room by mistake. What I still do not understand is why, after realizing it was the wrong occupied room, someone would leave their cup and rubbish on a guest’s table. My room access code was changed afterward. Reception staff apologized repeatedly and even offered me a coffee coupon, which I declined.

12人でもゆっくりできました！

staff are very helpful

ルームキーもなくす心配がなく、安心です。お部屋もとても広いワンルームマンションのようで使いやすく過ごしやすかったです。
ホテルというよりはコンシェルジュ付きのマンションという感じで綺麗なお部屋で快適に過ごすことだけを目的にしたら最高です。

Good location and our suite was clean, good beds, very good for families.

附近很熱鬧很方便