Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG

Hotels
Holiday Inn Express
7.6 (2872 reviews)
97-18 Sutphin Blvd , Queens , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.73
Several reviews mentioned dirty bathrooms and unclean rooms.
Service
8.7
Many guests praised the friendly and helpful staff.
Location
8.74
Conveniently close to the airport and public transport.
Room Quality
6.69
Some guests experienced noise issues and cold rooms.
Amenities
7.72
Basic amenities available, though breakfast options were limited.
Value for Money
7.18
Considered expensive for the overall quality and experience.
Food and Beverage
7.23
Breakfast was noted to be inadequate by some guests.
Overall Experience
7.8
Mixed experiences; some guests had good stays while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:46

Property Description

Convenient Location
Holiday Inn Express - Jamaica - JFK AirTrain - NYC, an IHG Hotel, is strategically situated within close proximity to Aqueduct Racetrack, Arthur Ashe Stadium, Barclays Center, and more. With John F. Kennedy International Airport just 5 km away, our location offers easy access to key attractions and transportation hubs.

Modern Amenities
Experience comfort and convenience in our rooms equipped with air conditioning, a flat-screen TV, and free WiFi. Whether you're here for business or leisure, our 24-hour front desk, business center, and private bathrooms ensure a seamless stay.

Nearby Attractions
Explore nearby landmarks such as Belmont Park Race Track and Citi Field, perfect for sports enthusiasts. With Chrysler Building just 20 km away, immerse yourself in the vibrant energy of New York City during your stay with us.

Book your stay at Holiday Inn Express - Jamaica - JFK AirTrain - NYC, an IHG Hotel, for a memorable experience in Queens!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2872 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 7.23
Overall Experience: 7.8
K
Kerryann couple us
10
2026-07-04 via Nuitee
G
Greg solo_traveller bm
10
Pleasant Hotel.
Pros:

As always it is a beautiful place to stay. I have been staying here for many years when I am travelling and my experiences have always been pleasant.

Cons:

I like everything.

2026-07-03 via Nuitee
Y
YMENE solo_traveller ca
10
2026-07-03 via Nuitee
J
Jannel solo_traveller jm
9
Okay and a bit convenient it was a comfortable room with working amenities.
Pros:

The location

Cons:

The air train description gave me the impression that the shuttle would arrive after getting off the AirTrain. I called and ask if the shuttle was going to be there and somehow I heard yes but in the end I waited in vain cus there was no shuttle fr the hotel so I had to uber

2026-07-03 via Nuitee
D
Diana solo_traveller co
10
Pros:

La ubicación para el metro airtrain JFK

2026-07-03 via Nuitee
G
Geovanny solo_traveller cz
4
2026-07-02 via Nuitee
K
Kamil solo_traveller cz
7
2026-07-02 via Nuitee
B
Beni solo_traveller us
7
2026-07-01 via Nuitee
I
Ian solo_traveller gb
9
Pros:

Good location for airport , great little restaurant Sangria across the road from hotel.

2026-07-01 via Nuitee
S
Sanjay couple in
10
Good stay although short
Pros:

Staff helpful.
Comfortable
Clean.

Cons:

Location neighbourhood

2026-06-30 via Nuitee
C
Crystal couple us
10
I had a good stay
Pros:

Excell

Cons:

Excellent bacon eggs hash browns

2026-06-30 via Nuitee
L
LUCINDA L extended_group us
10
The helpfulness of the guys there that night made it all worth it.
Pros:

The staff that was there on the evening of June 23 helped me through a huge problem with Booking.com. The guys were all fabulous! I would definitely stay here again and recommend this hotel.

Cons:

The location ---- the city was filthy with garbage everywhere. Mondavi needs to clean it up. It is embarrassing to have so many foreigners go through NYC and have it look like it does. No pride!

2026-06-29 via Nuitee
P
Parohinog couple vi
8
Its accessible my only concern is the parking space
Pros:

Yes

Cons:

The room

2026-06-29 via Nuitee
M
maria solo_traveller gb
9
2026-06-27 via Nuitee
S
Sean couple gb
6
Okay
Pros:

Basic but clean & tidy with reasonable rooms. Gym pleasant and suitable. Breaky was basic but convenient

Cons:

Location! Dodgey area
Security was very poor people from the street could walk into the hotel as there was no access control and No access control to use the lifts to the upper floors . Came down at 0430am to the lobby to checkout and outsiders were asleep on the loony chairs and a strong smell of Hash in the common area

2026-06-26 via Nuitee
K
Karl Ivo solo_traveller at
7
2026-06-26 via Nuitee
N
NELSON couple br
10
Otimo
Pros:

Localização, bem conservado e limpo. 2 quadras do trem para o aeroporto.

2026-06-26 via Nuitee
A
Aleksandr solo_traveller us
9
2026-06-25 via Nuitee
V
Victoria solo_traveller us
9
Amazing staff! Comfy beds
Pros:

The staff was so helpful and amazing!

2026-06-24 via Nuitee
T
Tiffany couple us
10
2026-06-23 via Nuitee