Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG

Hotels
•
Holiday Inn Express
7.6 (2689 reviews)
97-18 Sutphin Blvd , Queens , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.73
Several reviews mentioned dirty bathrooms and unclean rooms.
Service
8.7
Many guests praised the friendly and helpful staff.
Location
8.74
Conveniently close to the airport and public transport.
Room Quality
6.69
Some guests experienced noise issues and cold rooms.
Amenities
7.72
Basic amenities available, though breakfast options were limited.
Value for Money
7.18
Considered expensive for the overall quality and experience.
Food and Beverage
7.23
Breakfast was noted to be inadequate by some guests.
Overall Experience
7.8
Mixed experiences; some guests had good stays while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:46

Property Description

Convenient Location
Holiday Inn Express - Jamaica - JFK AirTrain - NYC, an IHG Hotel, is strategically situated within close proximity to Aqueduct Racetrack, Arthur Ashe Stadium, Barclays Center, and more. With John F. Kennedy International Airport just 5 km away, our location offers easy access to key attractions and transportation hubs.

Modern Amenities
Experience comfort and convenience in our rooms equipped with air conditioning, a flat-screen TV, and free WiFi. Whether you're here for business or leisure, our 24-hour front desk, business center, and private bathrooms ensure a seamless stay.

Nearby Attractions
Explore nearby landmarks such as Belmont Park Race Track and Citi Field, perfect for sports enthusiasts. With Chrysler Building just 20 km away, immerse yourself in the vibrant energy of New York City during your stay with us.

Book your stay at Holiday Inn Express - Jamaica - JFK AirTrain - NYC, an IHG Hotel, for a memorable experience in Queens!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2689 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 7.23
Overall Experience: 7.8
M
Monita7710 • couple • co
9
2026-03-21 • via Nuitee
M
Manoj • solo_traveller • in
6
2026-03-21 • via Nuitee
C
COHETE1978 • solo_traveller • ar
8
fue un dia, mucho no se puede opinar.
Cons:

le falta a todo el personal hablar en español.

2026-03-19 • via Nuitee
A
Abdullah • family_with_children • us
10
2026-03-18 • via Nuitee
A
AYAKA • couple • jp
6
かもなく不可もなく
Pros:

駅近

Cons:

部屋のサイズ感などから値段に見合ってないと感じた。

2026-03-18 • via Nuitee
W
William • couple • us
9
Everything you would expect from a Holiday Inn location! Great overall.
Pros:

Front desk office guy was extremely nice. Clean and good location from the airport.

Cons:

The heater wasn't working so it was very cold at night. We only stayed for a night so didn't bother front desk.

2026-03-17 • via Nuitee
E
Ebenezer Coffie • solo_traveller • gh
8
The facility is value for money. My stay was very great.
Pros:

I had a great & comfortable stay at the facility

Cons:

None

2026-03-16 • via Nuitee
G
griffith • family_with_children • ca
10
Pros:

The staff was super friendly. The room was comfy.

2026-03-16 • via Nuitee
B
Bob • couple • us
2
Pros:

Wasn’t to far from JFK

Cons:

The air conditioning was broke and couldn’t adjust it. Cold night

2026-03-15 • via Nuitee
M
Monifa • couple • ca
9
2026-03-14 • via Nuitee
M
Milena • couple • co
10
2026-03-12 • via Nuitee
N
Norine • solo_traveller • us
5
Pros:

Very clean

Cons:

None of the many wall plugs didn’t work and the fridge was off

2026-03-09 • via Nuitee
C
COREY • family_with_children • us
10
2026-03-08 • via Nuitee
A
Alisa • couple • us
10
2026-03-08 • via Nuitee
A
alixe • family_with_children • us
10
2026-03-05 • via Nuitee
E
Elisha • couple • us
1
My room had bed bugs and I have videos and I requested a refund
Cons:

My room had bed bugs and I have videos and I requested a refund

2026-03-05 • via Nuitee
T
Terrence • family_with_children • us
10
Pros:

Most things

Cons:

No parking

2026-03-05 • via Nuitee
M
Mikael • couple • fi
8
2026-03-04 • via Nuitee
R
Rich • couple • us
6
Good
Pros:

Nice room but people messed it up.

Cons:

$100 deposit

2026-03-01 • via Nuitee
D
Dinesh • family_with_children • tt
9
Pros:

Location

Cons:

N/A

2026-03-01 • via Nuitee