Giri Palma Hotel

Hotels
•
Independent
8 (3 reviews)
Doro, Karangwidoro, Dau, Malang, Malang, Jawa Timur, 65151 , Malang , ID
62-83-834580254

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Multilingual staff
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Dirty rooms
Ants on the bed
Gekko's in the room
Dirty spots on bedsheets
Aluminiumfolie and leaves in the pool

Categories

Cleanliness
4.64
Rooms reported as dirty, with ants and other issues.
Service
9.61
No service issues mentioned, standard quality expected for this hotel tier.
Location
9.65
No location issues mentioned, standard quality expected for this hotel tier.
Room Quality
5.6
Specific issues with cleanliness and comfort noted.
Amenities
8.63
Amenities not mentioned but assumed standard for hotel tier.
Value for Money
8.59
Value compromised due to cleanliness issues.
Food and Beverage
8.64
Food and beverage not mentioned, assumed standard quality for hotel tier.
Overall Experience
8.61
Overall experience affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:16

Property Description

Outdoor Pool and Terrace with Garden View
Make a splash in the outdoor pool or unwind on the terrace while enjoying the lush garden view.

Delicious Dining Options
Savor a meal at the on-site restaurant or opt for the convenience of room service during limited hours for a cozy night in.

Convenient Amenities and Services
Benefit from a 24-hour front desk, multilingual staff, and luggage storage. Enjoy complimentary wireless internet, free valet parking, and daily housekeeping services.

Don't miss out on the chance to experience all these fantastic amenities at Giri Palma Hotel. Start creating memorable moments by booking your stay now!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 3 reviews
Cleanliness: 4.64
Service: 9.61
Location: 9.65
Room Quality: 5.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
G
Geertrude
4
Pros:

Dirty rooms, ants on the bed, gekko's in the room. Toiletpaper only when you ask it. Dirty spots on the bedsheets. Aluminiumfolie and a lot of leaves in the pool.

2025-10-15 • via Nuitee
M
mark • family
10
Pros:

Nice clean and courteous staff.
Great hospitality!

2025-04-06 • via Nuitee
M
Mark
4
Pros:

I rarely leave negative reviews, but I feel this feedback is necessary. Unfortunately, my stay was far from pleasant. It felt like an online date gone wrong: the pictures looked charming and clean, but what I encountered was shocking.

To start with the positives: the hotel has potential. It is spacious, modern, and offers wonderful outdoor seating by the pool alongside a lovely Balinese restaurant. However, cleanliness was a major issue and I’m not exaggerating.

From the moment I entered, it was clear that the hotel hadn’t been cleaned thoroughly in a long time. The floors were dirty, the windows smudged and while that might be excusable to some extent, the condition of the room was completely unacceptable.

The room appeared untouched since the last guest’s departure. There were insects crawling on the bed, hair everywhere (on the bed, the floor and in the bathroom) and a brown stain on the duvet that made me feel sick to my stomach.

The bathroom was equally bad: the sink was yellowed and covered in limescale, the faucet barely produced water, and the toilet was simply unhygienic.

To the hotel: You have so much potential to run a fantastic hotel. The structure and amenities are there, but cleanliness must become a priority. Please consider hiring a professional cleaning team. Additionally, having staff who can communicate in basic English would make a world of difference for international guests.

I truly hope to see improvements in future. For now, I can’t recommend.

2025-01-20 • via Nuitee