Reverb by Hard Rock Atlanta Downtown

Hotels
•
Hard Rock
8.6 (4105 reviews)
89 Centennial Olympic Park Drive Northwest , Atlanta , us
+1 470-552-8410

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rude staff comments
High parking fees

Categories

Cleanliness
8.36
Cleanliness was noted positively, but some issues with room temperature control impacted the overall perception.
Service
9.33
Staff was repeatedly praised for their friendliness and helpfulness, contributing positively to the overall experience.
Location
9.37
The location was highlighted as amazing, particularly for its proximity to the stadium and convenience.
Room Quality
8.32
Room comfort was generally positive but affected by issues related to temperature control and pillows.
Amenities
7.85
Amenities were acceptable but the lack of accessible charging options was disappointing.
Value for Money
7.81
Concerns over parking fees and perceived overpriced early check-in affected the satisfaction with value.
Food and Beverage
8.86
Food and beverage services were not specifically mentioned; assumed standard for hotel tier.
Overall Experience
8.93
Despite a few setbacks, guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:22

Property Description

Modern Amenities

Reverb by Hard Rock Atlanta Downtown boasts a range of modern amenities, including a fitness centre, shared lounge, and a terrace for guests to enjoy during their stay. The hotel's on-site restaurant offers a delightful dining experience for visitors, while the 24-hour front desk and ATM ensure convenience and accessibility for all guests.

City Views and Comfort

Guests can relax in rooms equipped with air conditioning, a flat-screen TV, and a safety deposit box for their valuables. Some rooms even provide stunning city views, adding a touch of luxury to your stay at this 4-star hotel.

Prime Location

Conveniently situated just 1.5 km from the city centre and 600 metres from Mercedes-Benz Stadium, Reverb by Hard Rock Atlanta Downtown is surrounded by popular attractions such as State Farm Arena and Georgia World Congress Center. Book your stay now and experience the vibrant heart of Atlanta!

Important information:

We do not accept third party cards including cash app, chime etc...Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.6
Based on 4105 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
A
Ana Maria • family_with_children • bo
10
Momentos felices
Pros:

Este hotel me encantó, es lindo, tiene un ambiente fiestero, las habitaciones son grandes y cómodas y la ubicación es excelente!

2026-08-12 • via Nuitee
S
Shondra • couple • us
10
Overall the hotel was great
Pros:

Everything

Cons:

That the bar close early

2026-08-12 • via Nuitee
Y
Yolanda • extended_group • us
9
Great!
Pros:

Great staff! Very friendly!

Cons:

The lighting in the rooms were dim

2026-08-10 • via Nuitee
R
Roving14279743345 • Couples
4
Not a 4-Star experience
Pros:

To say this stay was a disappointment would be an understatement. We picked Reverb based on its location to the event we were in town to see and what we assumed we would experience from a reputable 4-Star hotel. Unfortunately, the location was about the only thing that lived up to the expectation.
We arrived around 5 PM in hopes of going to our room and getting ourselves cleaned up before going to dinner. We went to our superior king room and almost immediately our toilet began leaking from its base onto the floor. We called down to the front desk and they sent someone to check the room who confirmed we would be moved to another room. Further direction was not given so we sat a while before going back down to the lobby where we were told they did not have another room ready yet. We settled for a more casual dinner since we couldn’t utilize our room and after 2 hours we returned to the hotel ready to call it a night. We spoke with the woman at the desk who was told that we still did not have a room. We sat in the lobby for another 45 minutes before someone finally did something to make sure we would have a room. Josh was the saving grace from our less than positive experience at this point. He was apologetic and ensured we didn’t have to wait much longer before getting new keys and getting into a room that supposedly had been being cleaned for the previous 3 hours…
Once again we were met with disappointment. The room smelled heavily of chemicals. A mix of paint (some of which was smeared on the floor) and cleaning products. Our king bed room was now a double double room located directly underneath the night club. The walls shook from the bass and the vibration rattled the metal fixtures in the room. We had a large paint/marker stain on our couch, a chunk missing out of our countertop and what appeared to be mold on the ceiling.
The hotel boasts as “Smart” but the television didn’t even have a way to access the streaming apps that might have kept us entertained while we laid in our sad room, in our sad double bed, listening to the buzzing bass from upstairs.
Considering the amount of money we spent to stay at a 4-Star hotel, we could have stayed at a motel 6 and had the same experience. Wildly disappointing.

2026-08-09 • via Tripadvisor
S
Sonia • solo_traveller • us
5
Several places in hall carpet damage. Room had a vague odor.!
Pros:

Location

Cons:

Parking entry to hotel. From parking deck you have to walk out side the deck to enter the hotel .

2026-08-08 • via Nuitee
R
Rustam • family_with_children • us
10
2026-08-05 • via Nuitee
M
Marion • couple • us
7
It was a decent night’s sleep.
Pros:

A comfortable night’s sleep.

Cons:

The cleaning staff began knocking on the door around 8:30am when we were told at check in that check out time was noon. They came back every hour until we got up and left. There were a few stains on the sheets and the ice maker on the 7th floor did not work.

2026-08-05 • via Nuitee
C
Carmen • couple • us
10
My stay was in a stylish, comfortable and convenient location. Will definitely be back again
Pros:

The atmosphere was awesome. The staff was amazing. The location was in a great spot close to all the attractions.

Cons:

NA

2026-08-05 • via Nuitee
D
Darrielle • couple • us
9
2026-08-05 • via Nuitee
C
Crystal • couple • us
10
2026-08-04 • via Nuitee
H
Heather • family_with_children • us
9
Great
Pros:

My family and I were confused on parking and unloading our luggage. I was frustrated until I met Cameron at Front desk. He has great customer service. I rate him a 10. He listened with care and helped with a solution. I appreciate his humanity.

Cons:

Signage is poor from parking lot to entering the hotel. I traveled with my 87 year old Mother to this hotel. It should have been suggested that we unload our luggage prior to parking our car. Another suggestion is to remove ones car from parking prior to checking out. The key card is deactivated once you check out. I am greatful for the front desk in helping me on discharge day.

2026-08-04 • via Nuitee
K
Keisha • couple • us
10
Stay was Great
Pros:

Convenient, and the area was decent

2026-08-03 • via Nuitee
A
Amanda • couple • us
10
Very happy with our stay. Will definitely be back.
Pros:

The atmosphere and staff were incredible! All were very happy to welcome you and greet you as you were leaving.

Cons:

Would like to have had been able to stream channels on the tv instead of just cable.

2026-08-02 • via Nuitee
L
lynnvA3899OR • Family
2
Overpriced for the Level of Service
Pros:

While the location was convenient, I don’t feel the overall experience justified the price. The biggest disappointment was the lack of customer service. When I called the front desk because I couldn’t figure out the TV settings, I was simply told there was no one available to help. I expected someone to either walk me through it over the phone or send assistance when possible.

Our first impression at check-in also fell short. As first-time visitors to Atlanta, we weren’t given any information about the hotel, its amenities, or recommendations for the area. A warm welcome and a brief overview would have made a big difference.

The room itself was fine, but for what we paid, I expected a much higher level of hospitality and guest support. Unfortunately, the service didn’t match the cost, making the overall value disappointing.

Since this was our first trip to Atlanta, we’ll definitely explore other hotel options the next time we visit. There are many great hotels in the city, and we’ll be looking for one that places a higher priority on guest service and overall value.

2026-07-27 • via Tripadvisor
J
Jennifer • couple • us
7
2026-07-24 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-07-24 • via Nuitee
K
kishab495 • Family
10
The Best
Pros:

Everything was lovely!! The staff were very friendly!!

2026-07-23 • via Tripadvisor
K
Kandess • couple • us
2
This was my first and last stay! Thanks!
Pros:

Location

Cons:

The staff

2026-07-23 • via Nuitee
H
Hamza • extended_group • ca
8
Très bon séjour
Pros:

Super bien placé , moderne et assez propre chambres spacieuses

Cons:

Le restaurant

2026-07-22 • via Nuitee
T
Tony • solo_traveller • us
10
2026-07-21 • via Nuitee