Hampton Inn & Suites Charlotte Steele Creek Road, NC

Hotels
Hampton Inn
8.6 (490 reviews)
6220 Caden Rd , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Rude check-in staff
Pool closed for maintenance
Issues with housekeeping

Categories

Cleanliness
8.28
Many guests reported clean rooms, but there were complaints about housekeeping and maintenance issues.
Service
8.85
Overall, guests found the staff to be friendly and helpful, though some noted a rude check-in experience.
Location
9.09
Multiple reviews praised the hotel's convenient location near outlets and food options.
Room Quality
8.74
Guests mentioned comfortable rooms with basic necessities.
Amenities
8.07
While many enjoyed the amenities, complaints about the pool being closed affected the perception.
Value for Money
8.53
General sentiment indicates the hotel provides good value, despite some issues with amenities.
Food and Beverage
8.58
Breakfast was mentioned as surprisingly good, contributing positively to guest experiences.
Overall Experience
8.65
The majority of experiences were positive, with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 23:02

Property Description

Convenient Location
Situated in Charlotte, Hampton Inn & Suites Charlotte Steele Creek Road, NC offers easy access to popular attractions like Carowinds Amusement Park and Bank of America Stadium. Guests can also enjoy proximity to the Billy Graham Library and Mint Museum of Craft Design.

Comfortable Accommodations
Each room at Hampton Inn & Suites features modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Guests can start their day with an American breakfast and relax in rooms with cozy bedding and a seating area.

Fantastic Amenities
Guests can take advantage of the hotel's indoor pool, fitness centre, and business centre. The property also offers free WiFi, express check-in/out, and a shared lounge for added convenience. Don't miss the chance to stay at Hampton Inn & Suites Charlotte Steele Creek Road, NC for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.6
Based on 490 reviews
Cleanliness: 8.28
Service: 8.85
Location: 9.09
Room Quality: 8.74
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
C
Carolyn couple us
9
I would recommend this hotel. The location is very good and close to food, shopping and entertainment.
Pros:

The location was perfect! Easy access to all kinds of places.

Cons:

The mattress was extremely hard!

2026-04-06 via Nuitee
S
Sheila solo_traveller us
10
Staff was amazing
Pros:

Very clean

Cons:

Loved everything

2026-03-31 via Nuitee
T
Todd family_with_children us
9
Loved it, really nice facility
Pros:

The property was clean, in style and convenient

Cons:

Staff was perfect, however the gentleman at the late night desk was not representing the company well. But, the place still deserves a great rating

2026-03-31 via Nuitee
A
Adriana extended_group co
7
Pros:

Well located

Cons:

A sound of the refrigerator was so loud it woke up me at night

2026-03-28 via Nuitee
J
Jerry couple us
10
2026-03-26 via Nuitee
T
Talbott couple us
2
2026-03-23 via Nuitee
L
Lois couple us
9
2026-03-23 via Nuitee
A
Andrea extended_group us
8
Travel ball
Pros:

The staff was very friendly and helpful. Some of the best customer service I've had in a long time. Especially the front desk.guy on Friday afternoon.

Cons:

Nothing I didn't like.

2026-03-16 via Nuitee
K
Kiarra couple us
10
2026-03-14 via Nuitee
C
Carrie couple us
10
2026-03-14 via Nuitee
C
Cindy family_with_children us
9
Noticed right as we stepped into the hotel that they have a 100 percent rati
Pros:

Breakfast was good A variety of items to choose from. Jose, the front desk clerk, was very nice and accommodating to our questions.

Cons:

Heater was unfortunately not working at the indoor pool area.

2026-03-10 via Nuitee
R
Robert solo_traveller us
8
2026-03-06 via Nuitee
K
Kain solo_traveller us
9
2026-02-22 via Nuitee
R
Ronald couple us
10
2026-02-13 via Nuitee
A
Anthony solo_traveller us
10
I felt like a king at his palace
Pros:

Prime location around all the restaurants and a few blocks from the outlet and a few miles from the airport

Cons:

Absolutely nothing

2026-01-27 via Nuitee
K
Kimberly solo_traveller us
10
2026-01-22 via Nuitee
T
Tameka solo_traveller us
7
Pros:

Location

2026-01-22 via Nuitee
C
Crooms couple us
10
2026-01-21 via Nuitee
J
Jason couple us
10
Excellent
Pros:

Location

Cons:

Very clean

2026-01-20 via Nuitee
A
Alvin couple us
10
2026-01-20 via Nuitee