The Nova Hotel & Apartment

Hotels
Independent
9.8 (28 reviews)
135 Hoang The Thien, Hai An, Hai Phong, 04000 , Hai Phong , VN

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free newspapers in lobby
Billiards or pool table
Free self parking
Shopping mall on site
Food and water bowls

Review Highlights

Pros:
Beautiful apartment
Quiet environment

Categories

Cleanliness
9.78
The apartment is beautiful and quiet.
Service
10
Standard quality for this hotel tier.
Location
9.78
Standard quality for this hotel tier.
Room Quality
10
The apartment is beautiful.
Amenities
9.78
Standard quality for this hotel tier.
Value for Money
9.78
Standard quality for this hotel tier.
Food and Beverage
9.28
Standard quality for this hotel tier.
Overall Experience
10
We love this place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:57

Property Description

Luxurious Amenities
Indulge in onsite body treatments and enjoy complimentary wireless internet access.

Convenient Services
Benefit from complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Comfortable Accommodations
Relax in one of the 28 air-conditioned rooms with kitchenettes, flat-screen TVs, and free Wi-Fi.

Make a reservation at Novatel Hotel & Apartment today for an unforgettable experience!

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets welcome

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.8
Based on 28 reviews
Cleanliness: 9.78
Service: 10
Location: 9.78
Room Quality: 10
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.28
Overall Experience: 10
N
Nha
10
Pros:

We stay 3 nights to visit family and this apartment is beautiful and quite, we love this place.

2025-09-18 via Nuitee
C
Christabel family
10
Pros:

Du gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici

2025-06-10 via Nuitee
J
Joel family_with_children
10
Pros:

Thank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.

2025-06-10 via Nuitee
B
Bradford partner
10
Pros:

The service was excellent — we were well taken care of from check-in to check-out.

2025-06-05 via Nuitee
N
Natasha partner
10
Pros:

I accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.

2025-06-05 via Nuitee
C
Charlotte family
10
Pros:

It truly felt like they do this with heart, not just as a job.

2025-06-03 via Nuitee
S
Summer partner
10
Pros:

Every morning, someone would greet us and check if everything was okay with the room — such a nice touch!

2025-06-03 via Nuitee
H
Harrison family_with_children
10
Pros:

When I brought my luggage back to the hotel, the security guard proactively came out to help with my suitcase without being asked

2025-05-26 via Nuitee
I
Isla partner
10
Pros:

The receptionist was very charming – giving friendly recommendations in a relaxed, local style.

2025-05-26 via Nuitee
S
Sebastian family
10
Pros:

The hotel isn’t the newest, but it’s impressively clean. Despite the older furnishings, everything is spotless and well-kept. For me, that’s more than enough for a comfortable stay.

2025-05-19 via Nuitee
J
Justin family
10
Pros:

The room was clean and nicely decorated, the bed was super comfy, and the staff were incredibly helpful and attentive. An experience beyond expectations!

2025-05-13 via Nuitee
E
Elizabeth family_with_children
10
Pros:

The hotel is spacious, airy, and clean. The staff are friendly, and the bed is very comfortable.

2025-05-13 via Nuitee
G
Grace family
10
Pros:

Excellent service! The staff were incredibly friendly, the room was clean, and the bed was as soft as a cloud.

2025-05-08 via Nuitee
L
Lucy family_with_children
10
Pros:

The hotel was clean and well-kept, with friendly and attentive staff. The bed was soft and comfy—I slept so well. A pleasant and relaxing stay!

2025-04-25 via Nuitee
E
Eva
10
Pros:

The hotel was very clean with a quiet atmosphere. The staff were attentive and thoughtful. The bed was soft and smelled fresh, which made for a very relaxing stay.

2025-04-23 via Nuitee
S
Spencer family
10
Pros:

I was impressed by how clean the hotel was. The staff were friendly and extremely helpful from check-in until check-out. The bed was soft and comfortable, making it easy to relax and rest well.

2025-04-22 via Nuitee
M
Marguerite family
10
Pros:

L'hôtel était très propre, spacieux et aéré. Le personnel était professionnel et sympathique. Le lit était super confortable!

2025-04-22 via Nuitee
E
Ebony family
10
Pros:

The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny

2025-04-10 via Nuitee
D
Dorothy family
10
Pros:

Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!

2025-04-10 via Nuitee
N
Noémi partner
10
Pros:

J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.

2025-03-28 via Nuitee