The Fort Sutter Sacramento, Tapestry Collection by Hilton

Hotels
Hilton Worldwide
9.2 (155 reviews)
1308 28th St, Sacramento, California, 95816 , Sacramento , US

Facilities

Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
See all facilities

Review Highlights

Pros:
Great staff
Clean hotel
Good location
Comfortable rooms
Cons:
Service at the restaurant
Additional charges for parking
Lack of certain amenities

Categories

Cleanliness
9.54
The property was very clean, and rooms were super clean.
Service
9.99
Staff were wonderful and went above and beyond.
Location
9.55
Centrally located with easy access to many great restaurants and stores.
Room Quality
9
Rooms kept neat and elegant, but some felt 'cheap'.
Amenities
8.53
Amenities were lacking; no fridge in room and short staffing noted.
Value for Money
8.49
The pricing was fair, but some amenities were not included.
Food and Beverage
8.54
Food was excellent but service in the restaurant was lacking.
Overall Experience
9.99
Staff made the stay pleasant during stressful circumstances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:25

Property Description

Luxurious Amenities
Indulge in the 24-hour fitness center, complimentary Wi-Fi, and attentive concierge services.
Dining Options
Savor a delicious meal at the restaurant or grab a snack at the hotel's cafe. Enjoy a refreshing drink at the bar/lounge.
Convenient Features
Benefit from the business center, express check-in/out, and onsite parking. Feel at home in the stylish rooms with modern amenities. Book now for a memorable stay.

Important information:

  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 155 reviews
Cleanliness: 9.54
Service: 9.99
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.99
M
michael
10
Pros:

Very nice hotel great little bar and restaurant

Easy parking

2025-10-11 via Nuitee
L
lana
10
Pros:

Very pleasant. I have a disability and the ADA room was perfect. I appreciated the low beds. Friendly staff. Really nice common spaces. Excellent dining options.

2025-10-11 via Nuitee
A
Alexa partner
10
Pros:

clean room, nice staff

2025-10-08 via Nuitee
S
Sandra
10
Really enjoyed
Pros:

Really enjoyed our stay and would definitely return

2025-10-08 via Nuitee
J
Jeffrey partner
6
Pros:

Property was ok. We had room from Thursday- Monday it was cleaned one night, Thursday only. Rest of the stay we never got any room cleaning, towels or room cleaning at all. The shower gel/soap was empty yesterday am shower in the am. We talked to the cleaning staff and said we would be out of the room for the day at 10:30 am. Terrible service for the price of the stay

2025-10-06 via Nuitee
D
Debbie family
4
Pros:

It was one of the worst check in procedures I’ve ever experienced. The person who was checking us in was very rude during the process of checking in. Also, the room that we had reserved was not ready because it had not been cleaned yet. Even though we had a 3:00 pm check in and didn’t arrive until 4:45 pm.
Unfortunately, I cannot recommend this hotel to anyone based on the rude employee that checked us in and the fact that the room I had reserved was not cleaned prior to my arrival.

2025-10-06 via Nuitee
C
Ciara friends
6
Pros:

Check in was at 3pm. We waited in the lobby for 2 hours until our room was ready. When we got to our room, it was a King Size bed for 3 adults. We had to be moved and we were late to our concert which was the purpose of our stay.

The bar staff and servers were stellar as was Javay on of the employees at the check in desk. They were all explemerary.

The price of the room combined with all of the inconveniences ensure we will not stay here again.

2025-10-05 via Nuitee
C
Clare
10
Pros:

Everything was great!

2025-10-03 via Nuitee
C
Callie
8
Pros:

Clean room, great location, feels a bit overpriced for the amenities.

2025-10-01 via Nuitee
N
Nicole partner
10
Pros:

Great

2025-09-29 via Nuitee
M
Michael partner
10
Pros:

Nina at the front desk was great, very helpful and efficient.

2025-09-23 via Nuitee
W
Walter partner
10
Pros:

Great facility

2025-09-14 via Nuitee
F
Fritzic partner
10
Pros:

The entire staff are wonderful. Engaging. Kind. Informative. The property is well kept. Rooms super clean. And the good options are spot on. Seamless check in and check out.

2025-09-14 via Nuitee
A
Amelia
10
Pros:

Nina and all of the service professionals were wonderful and went above and beyond. I would recommend this place to anyone.

2025-09-14 via Nuitee
N
Nancy J
10
Best Possible Stay during Medical Crises...
Pros:

OMG...can't say enough good things about the Fort Sutter, both hotel and staff (every level). Had to stay multiple nights as my husband was in CCU at Sutter Medical Center (10 days). Every person I dealt with was personable, professional, compassionate, and understanding. Did everything possible to make my stays, during a very stressful time, as pleasant as possible. Great is an understatement, they were OUTSTANDING!!!

2025-09-12 via Nuitee
C
cheryl family
10
Pros:

great service

2025-09-08 via Nuitee
C
Christina partner
10
Pros:

Simple clean and great area. Centrally located..

2025-08-31 via Nuitee
B
Benjamin
10
Pros:

Room very clean, business friendly.

2025-08-30 via Nuitee
V
Verified traveler
6
Pros:

Hotel was clean, front desk reception was exceptionally friendly and helpful. However, I was disappointed in the amenities and the restaurant. I generally stay at the Hyatt a few blocks away, but decided to try this hotel because the ratings were higher and the price was less. The room had a "cheap" feeling, there was no fridge in the room which I needed and assumed would be available. I had to hunt down ice, the bar staff was short staffed or something, and the service at the restaurant was worse. I typically dont leave bad reviews, but this stay just left a lot to be desired considering all the "excellent" reviews.

2025-08-27 via Nuitee
L
Lakisha
10
Pros:

Always a good time.

2025-08-25 via Nuitee